2014 VOLKSWAGEN PASSAT Complaints

View complaints related to 2014 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 570 complaints submitted for the 2014 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 VOLKSWAGEN PASSAT
    - DUBLIN, CA

    I DRIVE A MANUAL TRANSMISSION. I HAVE A 3 YEAR OLD CAR WITH 30, 000 MILES ON IT. THE TRANSMISSION JAMMED WHILE THE CAR WAS ON THE HIGHWAY. IT WAS DUE TO A CLUTCH THAT HAD BROKEN INTO PIECES AND NEEDED REPLACEMENT. AS A SEASONED DRIVER OF MANUAL CARS, HAVING DRIVEN ONES WITH >100, 000 MILES ON THEM I HAVE NEVER FACED SUCH A DANGEROUS AND UNEXPECTED DISINTEGRATION OF THE CLUTCH IN A CAR THAT HAS ONLY 30, 000 MILES ON IT. KEEPING IN MIND THE KIND OF TAMPERING AND MISHANDLING THAT IT WOULD NEED TO BREAK A CLUTCH I COMPLAINED TO VW ABOUT THIS AND THEY HAVE DONE NOTHING TO HELP. INSTEAD I AM LEFT WITH A HEFT BILL TO PAY FOR THE REPAIRS, AND, WILL PROBABLY NEED TO BUY A NEW CAR ANYWAY AS I WOULD NOT ENDANGER MY LIFE AND THAT OF MY CHILDREN DRIVING A CAR WITH SOME SERIOUS ENGINEERING AND/DESIGN ISSUES THAT VW WILL NOT TAKE RESPONSIBILITY FOR. THE CAR ALSO HAS ELECTRICAL ISSUES WHICH I INFORMED VW ABOUT; THE PARKED CAR WITH THE PARKING BREAKS ON WHILE TURNED OFF ROLLS OFF ON THE MOST GRADUAL SLOPES AND ONTO THE STREET.

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - LEWISTON, NY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 VOLKSWAGEN PASSAT
    - JACKSONVILLE BEACH, FL

    TAKATA RECALL I RECEIVED A SAFETY RECALL YESTERDAY IN MY MAIL FOR MY VW PASSAT'S TAKATA AIRBAGS. AFTER READING THE LETTER IT SEEMED PRETTY IMPORTANT THAT I GET THE CHANGE MADE SO I IMMEDIATELY CALLED MY VW DEALERSHIP TO ASK THEM TO REPLACE THE AIRBAG. UPON INFORMING VW OF THE LETTER AND THEM REVIEWING MY VIN NUMBER, THEY TOLD ME THAT THEY DON'T CURRENTLY HAVE REPLACEMENTS IN STOCK AND THEY WERENT SURE WHEN THEY WOULD BE IN. I ASKED THEM TO CALL ME WHEN THEY COME IN AND THEY SAID THEY CANT DO THAT AND FOR ME TO JUST CALL BACK IN A WEEK TO SEE IF THEY'VE COME IN. SHOCKED, I ASKED THE PERSON AM I JUST SUPPOSED TO RIDE AROUND PRAYING AND GAMBLING THAT I DON'T GET HIT OR HIT SOMETHING SO THAT MY AIRBAG DOESNT GO OFF AND HARM ME? TO WHICH THE PERSON TOLD ME, THE AIRBAGS WORK FINE ITS ONLY A RECALL BECAUSE THEY WANT TO MAKE SURE THERE ARE NO ISSUES. IM SORRY BUT THAT IS NOT SAFE AND OR ACCURATE. SO IN THE MEANTIME, IM RIDING AROUND WITH AN AIRBAG THAT HAS A RECALL AND HAS THE POTENTIAL TO GO OFF AND METAL FRAGMENTS COULD COME THROUGH THE BAG WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO ME AND ANY OCCUPANTS (USUALLY MY TWO KIDS). IS IT ME OR IS SOMETHING REALLY WRONG WITH THIS? I NEED TO KNOW HOW URGENT THIS IS TO GET REPLACED AND GET THIS DONE IMMEDIATELY.

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - BALDWINSVILLE, NY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 VOLKSWAGEN PASSAT
    - BRECKSVILLE, OH

    I WAS TURNING MY STEERING WHEEL TO PARK AND HEARD A NOISE IN THE STEERING WHEEL THAT SOUNDED LIKE A WIRE STRETCHING. AIR BAG LIGHT CAME ON DASHBOARD. VEHICLE TAKEN TO VW DEALER. DEALER STATES 'AIRBAG CLOCK SPRING' BROKEN. A NHTSA RECALL EXISTS FOR 2014 VW PASSAT, YET MY VEHICLE IS NOT INCLUDED IN IT? NHTSA WEBSITE STATES RECALL CLOSED, YET MY 2014 PASSAT HAS A DEFECTIVE CLOCKSPRING. HOW CAN THIS BE? DEALER NOW WANTS $700 TO REPAIR AND MY LIFE IS IN DANGER. PLEASE REOPEN THIS RECALL OF THE 2014 VW CLOCKSPRING ISSUE SINCE IT IS NOT COMPLETE AND IS PUTTING LIVES AT RISK.

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - SAN ANTONIO, TX

    TAKATA RECALL DEALER NORTHPARK VOKSWAGEN OF SAN ANTONIO 210-581-1000 IS UNABLE TO MAKE REPAIRS DUE TO UNAVAILABILITY OF PARTS . I HAVE CONTACTED THEMSERVERAL TIMES REGARDING THIS AND THEY STILL DONT HAVE THE PARTS ..

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - GLENCOVE, NY

    TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 VOLKSWAGEN PASSAT
    - MYRTLE BEACH, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 VOLKSWAGEN PASSAT
    - LOS ANGELES, CA

    TAKATA RECALL- I HAVE CONTINUALLY REQUESTED A FIX AND MORE INFORMATION WITH NO RESPONSE. RECALL HAS NOT BEEN ADDRESSED.

    Source: NHTSA WEB SITE
  • 2014 VOLKSWAGEN PASSAT
    - MOUNT SINAI, NY

    2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE AIRBAG RECALL. UPDATED 04/10/2017*JS

    Source: CONSUMER LETTER