2012 VOLKSWAGEN PASSAT Complaints
View complaints related to 2012 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 VOLKSWAGEN PASSAT- TAMPA, FL
LEFT FRONT HEADLIGHT ASSEMBLY APPEARS FOGGED OVER ON THE INSIDE OF THE LENS. DEALER INDICATES THAT THE DAYTIME RUNNING LIGHT (DRL) IN THIS ASSEMBLY HAS OVERHEATED. THE INCREASED TEMPS CAUSED THE PLASTIC LENS TO APPEAR CLOUDY AND OR FOGGED OVER. THE HIGHER TEMP HAS CHANGED THE SHAPE OF THE REFLECTOR OF THE DRL SOCKET TOO, CAUSING THE LEFT DRL TO APPEAR SIGNIFICANTLY DIMMER THAN THE OTHER SIDE DRL, ACCORDING TO THE DEALER. WHEN DRIVING, THE FOGGED HEADLIGHT LENS DIMINISHES THE AMOUNT OF LIGHT EMITTED OUT OF THE FRONT OF THE CAR AND THE DIMINISHED BRIGHTNESS OF THE DRL IS OBVIOUS . THIS CONDITION WAS NOTICED AFTER PURCHASE IN LATE 2014 BUT SEEMS TO HAVE INCREASED OVER TIME. LAST WEEK IT OCCURRED TO ME TO ASK, DURING SCHEDULED DEALER SERVICE, ABOUT GETTING THE LENS CLEARED, THE DEALER POINTED OUT THE DEFECT IN THE OVERHEATED AND MISSHAPEN LENS ASSEMBLY IN THE DRL. THE VEHICLE IS USED ALMOST EXCLUSIVELY TO COMMUTE VIA INTERSTATE HIGHWAY BETWEEN HOME AND WORK.
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN PASSAT- MEMPHIS, TN
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL FAILED TO MANEUVER WITHOUT WARNING. IN ADDITION, THE IGNITION KEY WAS UNABLE TO BE REMOVED FROM THE VEHICLE AND CAUSED THE KEY TO FRACTURE INSIDE THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN PASSAT- MIAMI, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAINS THAT REQUIRED MEDICAL TREATMENT. THE CONTACT HEARD AN ABNORMAL NOISE AFTER THE IMPACT AND A SUBSTANCE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY FOR INSPECTION. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT THE CONTACT HAD NOT YET BEEN NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN PASSAT- ASHBURN, VA
TAKATA RECALL I AM FILING A COMPLAINT BASED OFF OF A RECALL NOTICE THAT I RECEIVED FROM VOLKSWAGEN. THE RECALL # IS 69M9. THE LETTER STATES THAT METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. HOWEVER, AT THIS TIME THEY ARE NOT REPAIRING THE RECALLED VEHICLES UNTIL ENOUGH REPAIR PARTS ARE PRODUCED. VOLKSWAGEN REFUSES TO PROVIDE ME IN WRITING THAT MY CAR IS "SAFE" TO DRIVE.
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN PASSAT- HAMMOND, LA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 VOLKSWAGEN PASSAT- CAPITAL HIEGHTS, MD
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN PASSAT- MARS, PA
TAKATA AIR BAGS I JUST WANT TO KNOW HOW IN THE CRAP THE VW PEOPLE CAN GET AWAY WITH RECALLING THESE CARS FOR FAULTY EQUIPMENT THAT CAN CAUSE "SERIOUS INJURY OR DEATH TO OCCUPANTS" AND BE SO [XXX]IRRESPONSIBLE WITH THE LIVES OF OTHERS. THERE IS NOT TIME TABLE FOR REPAIRS SO WE DON'T KNOW HOW LONG WE WILL BE SUBJECTED TO "SERIOUS INJURY OR DEATH". SOMEONE IN OUR GOVERNMENT SHOULD STEP UP AND DEFEND US FROM THESE MONEY HUNGRY JERKS. WHY ISSUE THE RECALL IF THEY ARE NOT ABLE TO MAKE REPAIRS. I TALKED WITH A VW "CUSTOMER CARE" REPRESENTATIVE AND HE TOLD ME MY VEHICLE WAS PERFECTLY SAFE TO DRIVE YET I HAVE BEEN "WARNED" A MALFUNCTION COULD LEAD TO "SERIOUS INJURY OR DEATH". WHAT ARE THOSE OF US WHO NEED OUR CARS TO SURVIVE TO DO? VW OFFERS NO LOANER CAR OR RENTAL ASSISTANCE. I THINK THIS IS CRAP AND IF I DIE BECAUSE OF SOME DEFECTIVE FOREIGN PART I HOPE SOMEONE IN CHARGE TAKES NOTICE SO OTHERS WILL NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN PASSAT- LIVINGSTON MANOR, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN PASSAT- WILLIAMSBURG, VA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN PASSAT- ST LOUIS, MO
TAKATA RECALL WHY IS VW BEING ALLOWED TO DRAG THEIR FEET. I WAS FIRST NOTIFIED MONTHS AGO AND STILL THEY SAY NO REMEDY. AND YET, OTHER MANUFACTURERS HAVE LOGGED OVER 8 MILLION REPAIRS. I KEEP GETTING NOTICES AND YET NO REPAIR IS AVAILABLE. HOW CAN I FEEL SAFE DRIVING MY VEHICLE?
Source: NHTSA WEB SITE