2012 VOLKSWAGEN PASSAT Complaints
View complaints related to 2012 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 VOLKSWAGEN PASSAT- ST. SIMONS ISLAND, GA
TAKATA RECALL- AFTER RECEIVING THIS RECALL THE DEALERSHIP CLAIMS THAT THERE IS NO REPAIR AVAILABLE.
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN PASSAT- AUBURN, AL
TAKATA RECALL 16V078. THE LOCAL DEALERSHIP SOLD ME THE CAR ON 2/9/16 AND THE RECALL WAS ANNOUNCED THE VERY SAME DAY. THERE IS NO "REMEDY YET AVAILABLE." AS OF 5/4/16 I HAVE RECEIVED NO RECALL NOTICE FROM VW OR CONTACT FROM THE DEALERSHIP. VW DEALERSHIPS ARE STILL SELLING DANGEROUS RECALLED VEHICLES.
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN PASSAT- BATH, NH
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN PASSAT- GRAYSLAKE, IL
TAKATA RECALL: I WAS ON HOLD WITH VW CUSTOMER SERVICE THIS MORNING FOR ONE HOUR AND TWENTY MINUTES FOR THEM TO TELL ME THERE IS CURRENTLY NO FIX FOR THE RECALLED AIR BAG THAT IS IN MY CAR AND THAT VW DOES NOT HAVE A LOANER CAR PROGRAM FOR ITS CUSTOMERS TO USE UNTIL IT FIXES THE PROBLEMS WITH HE AIRBAGS. THEY ALSO INFORMED ME THAT THE NHTSA STATES THAT MY CAR IS SAFE TO DRIVE UNTIL THE AIRBAGS CAN BE FIXED. YET ALL OVER THE NEWS IT STATES THAT THE CARS WITH THE TAKAKA RECALL ARE NOT SAFE TO BE DRIVING UNTIL THE AIRBAGS ARE FIXED.
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN PASSAT- LEMOORE, CA
TAKATA RECALL- SINCE I PURCHASED MY VEHICLE I HAVE NOT HAD A TIME WHERE THERE ISN'T A RECALL OF SOME SORT. I HAVE BEEN ATTEMPTING TO TRADE IN MY VEHICLE FOR MONTHS AND EVERYONE IS OFFERING NEARLY NOTHING. COME TO FIND OUT ITHE IS DUE TO THE TAKATA RECALL THAT HAS RENDERED MY CAR IN A "STOP SALE", A BUYING AND SELLING FREEZE. NO ONE WILL BUY THEM BECAUSE THEY CAN'T SELL THEM DUE TO THIS ISSUE. I AM STUCK WITH AN EVER RECALLED VEHICLE THAT IS A POTENTIAL DEATH TRAP AND I HAVE NO WAY OUT OF IT. TAKATA IS NOT DOING ANYTHING TO REMEDY THIS SITUATION AND IS CREATING A POSSIBLE DEATH TRAP FOR PEOPLE DRIVING THEM AND A HUGE FINANCIAL BURDEN BECAUSE WE CAN'T PURCHASE A SAFER VEHICLE.
Source: NHTSA WEB SITE -
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2012 VOLKSWAGEN PASSAT- ORLANDO, FL
I OWN A 2012 VW PASSAT TDI (DIESEL). CHECK ENGINE LIGHT IS ON. THE FIX APPARETLY IS OVER 1000.00 AND IT SEEMS TO BE THE SAME PROBLEM FOR MANY 2012 VW PASSAT TDI VEHICLES WHICH ARE RIGHT OUT OF WARRANTY. THE FIX IS A KIT FOR THE ADBLU EMISSIONS SYSTEM. THIS VEHICLE SHOULD BE RECALLED AND FIXED FREE OF CHARGE FROM VW. CODE P203B REDUCTANT LEVEL SENSOR CIRCUIT RANGE/PERFORMANCE
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN PASSAT- CARY, NC
TAKATA RECALL - I HAVE TRIED MULTIPLE TIMES TO CONTACT VW REGARDING THE AIRBAG RECALL AND AM GETTING ZERO ANSWERS OR RESOLUTION. I CALLED CUSTOMER CARE AND ASKED FOR A TIME-FRAME FOR THE FIX AND RECEIVED NONE. I ASKED FOR A LOANER AND WAS TOLD TO REQUEST ONE FROM THE LOCAL DEALERSHIP. A WEEK AFTER LEAVING A MESSAGE WITH THE SERVICE MANAGER AT THE DEALERSHIP, I RECEIVED A CALL THAT THEY DON'T HAVE LOANER CARS THAT DON'T HAVE AIRBAGS IN THEM THAT ARE NOT IMPACTED, SO IT MADE NO DIFFERENCE. I WAITED A MONTH AND CHECKED VW'S WEBSITE AND THERE IS ZERO INFORMATION AS TO WHEN THEY WILL RECEIVE PARTS OR WHEN THIS WILL BE FIXED. I OPENED A CHAT WITH VW CUSTOMER CARE ON 4/15 AND RECEIVED A COPY AND PASTE RESPONSE TO MY CONCERNS, WHICH STATED NOTHING OF SUBSTANCE. I WAS ALSO AGAIN DENIED A LOANER CAR WHICH WAS SAFE IN THE INTERIM. I FEEL THAT VW AND TAKATA ARE NOT TAKING THE MATTER SERIOUSLY OR MOVING IN A FAST ENOUGH MANNER. I UNDERSTAND THE SCOPE OF THIS, BUT THERE NEEDS TO BE URGENCY IN THAT PEOPLE ARE DYING AND OTHER ARE DRIVING UNSAFE CARS. VW SHOULD HAVE LOANER CARS AVAILABLE ALONG WITH A TIMELINE OF THEFIX IN PLACE AT THIS POINT AS THE RECALL WAS ANNOUNCED LAST YEAR. I AM VERY UPSET WITH THEIR HANDLING. ANY PRESSURE THAT COULD BE PUT ON THEM TO EXTEND LOANER CARS OR MOVE FASTER WOULD BE APPRECIATED. I ALSO LIVE IN A HIGH HEAT STATE (NC), WHICH COMPOUNDS THE SERIOUSNESS. THANK YOU. *TR
Source: NHTSA WEB SITE -
2012 VOLKSWAGEN PASSAT- WILMINGTON, NC
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE BATTERY WAS CHARGED; HOWEVER, THE VEHICLE WOULD NOT START. THE CONTACT ALSO STATED THAT THE KEY WAS STUCK IN THE IGNITION, BUT WAS ABLE TO BE REMOVED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN PASSAT- STRATFORD, CT
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 25 MPH, A SQUEAKING NOISE WAS HEARD WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE; HOWEVER, THERE WAS NO FUEL VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE LOCATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 VOLKSWAGEN PASSAT- KENT, WA
TL* THE CONTACT OWNED A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 25 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE UPPER AND LOWER BACK. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE