2013 VOLKSWAGEN PASSAT Complaints

View complaints related to 2013 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2013 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 VOLKSWAGEN PASSAT
    - NORFOLK, VA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CHECKERED FLAG LOCATED AT 3033 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 877-863-8193) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - MILFORD, NH

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 55 MPH, THE VEHICLE WAS REAR ENDED AND THEN CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THERE WERE A TOTAL OF FOUR VEHICLES IN THE CRASH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES REPORTED. THE INSURANCE COMPANY RETRIEVED THE VEHICLE FOR EVALUATION AND THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 96,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - ASTORIA, NY

    PASSENGER SIDE HEADLIGHT TURNED OFF, AFTER REPLACING BULB, IT STILL COMES OFF AND ON. AFTER TAKING IT TO THE VW DEALERSHIP THEY SAID I'LL NEED A NEW HEADLIGHT AND CONTROL UNIT MODULE. THIS EXACT PART WAS RECALLED FOR THE SAME ISSUE FOR MY MAKE AND MODEL BUT THEY ARE STATING MY VIN # IS NOT ELIGIBLE. THEY NEED TO EXPAND THEIR RESEARCH AS I'VE NOTED OVER 97 OTHER OWNERS HAVING THE SAME ISSUE BUT ARE NOT UNDER THIS RECALL.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - LANCASTER, CA

    LETTER REGARDING SAFETY RECALL 69M9 - TAKATA SDI DRIVER FRONTAL AIRBAG. *LD THE CONSUMER STATED THE VEHICLE HAS NOT BEEN IN USE DUE TO THE AIRBAG NOT BEING REPLACED. UPDATED 06/14/2017*JS

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2013 VOLKSWAGEN PASSAT
    - BETHESDA, MD

    STALLING, SPUTTERING ERRATICALLY. IT SPUTTERS, BUMPS AND MAY STALL. WHEN IT STALLS IT IS NECESSARY TO TURN IGNITION COMPLETELY OFF AND START AGAIN IN PARK.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - PALM CITY, FL

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WALLACE AUTOMOTIVE VOLKSWAGEN IN STUART, FLORIDA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 07/11/17 *BF THE CONSUMER STATED 07/12/2017*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - VALLEY STREAM, NY

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT REACHED OUT TO THE DEALER (VOLKSWAGEN IN LYNBROOK). THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - CRANSTON, RI

    I RECEIVED A LETTER NOTIFYING ME OF THE RECALL OVER A YEAR AGO AND STILL THE DEALERSHIP WHERE I SERVICE MY CAR IS UNABLE TO HELP WITH THE RECALL AND THEY SAY THEY HAVE NO DIRECTION AND ARE WAITING FOR FURTHER DETAILS FROM VW IN TERMS OF HOW TO ADDRESS THE RECALL. I HAVE CONTACTED THE DEALERSHIP SEVERAL TIMES AND THEY JUST SAY THEY CAN'T DO ANYTHING ABOUT IT.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - PENN HILLS, PA

    TAKATA RECALL - I'M PLACING MYSELF IN DEBT DUE TO THE REPAIRS FOR A CAR THAT ISN'T THAT OLD. I'M HAVING ELECTRICAL PROBLEMS, STEERING WHEEL AND BRAKE ISSUES. THIS COMPANY HAS NUMEROUS ISSUES, RECALLS AND LEGAL ISSUES WITH THEIR CARS. I DIN'T SIGN-UP TO PAY ALL THIS MONEY OUT OF POCKET, AND THE AIRBAG RECALL STILL ISN'T AVAILABLE. THEY WERE SUPPOSED TO FIX THE STEERING WHEEL RECALL, AND NOW MY HORN DOESN'T WORK OR ANY CONTROLS ON THE STEERING UNIT. NOW HOW MUCH MORE MONEY DO I HAVE TO PUT INTO THIS CAR? I'M GOING TO NOTIFY THE BETTER BUSINESS BUREAU. I EXPECT CERTAIN EXPENSES, BUT THIS IS A BIT MUCH AND UNFAIR TO THE CONSUMER TO INCUR MORE DEBT THAN ANTICIPATED. I HAVE OBLIGATIONS AND I HAVE TO BE AT WORK AND CAN'T AFFORD TO BE OFF DUE TO ALL THESE MECHANICAL ISSUES. ESPECIALLY WHEN THE CONSUMER IS PAYING A CAR NOTE AND THE CAR WAS NEVER REPORTED IN AN ACCIDENT. WHAT DO YOU PROPOSE I DO AT THIS POINT?

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - OREGON CITY, OR

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE