2013 VOLKSWAGEN PASSAT Complaints

THE NITROSOXIDE SENSOR (NOX) HAS FAILED AGAIN. THE FIRST ONE FAILED AFTER A YEAR OF OWNERSHIP, BUT AT 53K MILES - BEYOND WARRANTEE MILEAGE. I COMPLAINED THAT THE "SENSOR" IS ACTUALLY A MODULE BECAUSE IT HAS COMPUTER COMPONENTS AND NEEDS TO BE PROGRAMED AND THEREFORE FALLS WITHIN THE 80K MILE FEDERAL EMISSION STANDARD. ALSO, A PART SHOULD NOT FAIL AFTER I YEAR OF USE AND LOW MILEAGE. VW AGREED TO PAY APPROX. 60% OF THE $900 BILL. NOW AT 102K MILES THE SECOND NOX SENSOR HAS FAILED. I'VE COMPLAINED TO VW CUSTOMER SERVICE (CASE#170369084) THAT THIS SHOULD NOT HAPPEN EVERY 50K MILES. VW WILL NOT COVER ANY OF THE COST TO REPAIR THIS FAULTY PART CITING THE VEHICLE IS BEYOND WARRANTEE. THEY COVERED A LARGE PORTION OF THE COST BEFORE AS A RECOGNITION THAT SOMETHING WITH THE PART IS NOT CORRECT. NOW THEY WON'T COVER ANY OF THE COST AFTER IT HAS FAILED A SECOND TIME. ON VW BLOG SITES THIS IS A RECURRING PROBLEM ON VW DIESELS, BUT APPARENTLY NOT AT A HIGH ENOUGH FREQUENCY FOR VW TO RECOGNIZE THE PROBLEM. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS PROBLEM AND VW CUSTOMER SERVICE SUGGESTED I FILE A COMPLAINT WITH NHTSA. WHERE DO I GO FROM HERE?

"TAKATA RECALL" I HAVE RECEIVED A SAFETY RECALL LETTER ABOUT (NHTSA 16V078) FOR MY VW PASSAT 2013. THE LETTER EMPHASIZES THAT I SHOULD "NOT DELAY IN HAVING THIS RECALL REPAIR PERFORMED". I HAVE SCHEDULED A VISIT TO VW DEALER IN ARLINGTON TX "HILEY VOLKSWAGEN ARLINGTON" THROUGH THEIR WEBSITE HTTP://WWW.HILEYVW.COM/ FOR 04/20/2017 09:30 AM. I HOWEVER GOT A PHONE CALL FROM THE DEALER (A REPRESENTATIVE NAMED HUMA) TODAY (04/19/2017). SHE SAID THAT THEY DO NOT HAVE THE PART TO DO THE REPLACEMENT. SHE SAID VW ONLY SENDS THEM PARTS ONCE A WEEK AND THEY DO NOT HAVE ENOUGH TO GET MY VEHICLE SERVICED TOMORROW. SHE SAID SHE WOULD CALL ME ON FRIDAY TO LET ME KNOW WHEN I SHOULD TAKE THE CAR TO THE DEALER FOR REPAIR. I AM DISTURBED THAT THEY DELAY THE REPAIR OF MY CAR WHILE THE RECALL LETTER SAYS THAT IT SHOULD BE DONE RIGHT AWAY BECAUSE, IF NOT, IT "MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS."

TAKATA RECALL ON AIRBAG. THIS HAS BEEN RECALLED FOR YEARS NOW. NO REPLACEMENT IS AVAILABLE. THIS IS A FAMILY CAR. NEED IT REPLACED OR CAR BOUGHT BACK ASAP!

TAKATA RECALL 69M9-TAKATA DSI DRIVER FRONTAL AIRBAG INFLATORS : I WISH TO FILE A COMPLAIN AGAINST THE ROSEVILLE VOLKSWAGEN DEALER IN ROSEVILLE CA. THIS DEALERSHIP HAS IGNORED 4 SEPARATE REQUESTS TO REPLACE AND/OR REPAIR THE DEFECTIVE TAKATA FRONTAL AIRBAG INFLATORS ON MY VW PASSAT VIN [XXX]. THIS IN ACCORDANCE WITH NHTSA 16VO78. I WOULD LIKE TO REQUEST ASSISTANCE FROM NHTSA TO COMPEL THIS WV DEALERSHIP AND/OR VOLKSWAGEN AMERICA TO REPLACE DANGEROUS FRONTAL AIRBAG INFLATOR. I WOULD GREATLY APPRECIATE WHATEVER ASSISTANCE YOU CAN PROVIDE. THANK YOU VERY MUCH INDEED! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

GETTING CEL LIGHT FOR P202B WHICH SHOULD BE COVER UNDER EMISSION WARRANTY SINCE IT NEEDS TO HEAT BLU DEF FLUID TO COMPLY WITH EPA STANDARD AND MY LOCAL COUNTY EMISSION TEST, VOLKSWAGEN STATES THAT IT IS NOT PART OF EMISSION SYSTEM AND WANTS AROUND A THOUSAND DOLLARS TO FIX EVEN THOUGH THEY KNOW THEY HAVE PROBLEMS WITH THESE HEATERS AND HAVE UP DATED PART NUMBER TO CORRECT THE PROBLEM. THIS IS UNACCEPTABLE WITH THERE EMISSION SCANDAL STILL IN PROGRESS. THESE HEATERS NEED TO FALL UNDER EMISSION WARRENTY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" CAR WAS RECALLED FOR LIGHTS, AFTER BEING IN THE SHOP MY CAR WOULD NOT START, I WAS TOLD MY SERVICE MANAGER THAT IT WAS DUE TO THE WEATHER, I RESPONDED WITH IT CANT BE CAUSE THE BATTERY IS HOLDING A CHARGE, I WAS KICKED OUT OF SERVICE AREA, I HAVE ALSO PAID FOR MY AIRBAGS TO FIXED AND I COMPLAINED ABOUT THE WARNING LIGHT BEFORE RECALL HAPPENED, AND BEFORE 36K MILAGE EXPERATION.. MY DAY TIME RUNNING LIGHT RECALL, HAS BEEN SERVICED THREE TIMES STILL DOES WORK.. I CANT SEE THE ROAD AT NIGHT. MY CAR SOMETIMES STAHLS IWHILE DRIVING AND WILL NOT GO OVER2KRPM, OH YOU CAN ALSO MOVE THE GEAR SHIFT WITHOUT HOLDING BUTTON DOWN WHILE DRIVING..

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.