1999 VOLKSWAGEN PASSAT Complaints

THE CONSUMER RECEIVED A RECALL REGARDING THE TIE ROD ENDS (RECALL #99V248000) THE VEHICLE WAS LOOKED AT A 53,000, HOWEVER THE DEALER INFORMED THE CONSUMER THERE WAS NO PROBLEM. AT 60,000 MILES THE MECHANIC STATED THE TIE RODS WERE SO WORN THAT HE CONSIDERED THE VEHICLE UNSAFE TO DRIVE, EVEN THOUGH THERE WAS A RECALL, THE MANUFACTURER REFUSED TO HONOR THE RECALL. *JB *NLM

THE VEHICLE WAS ON RECALL FOR THE PROTECTIVE SHIELD IN THE RIGHT REAR WHEEL HOUSING . THE DEALERSHIP WOULD NOT HONOR THE RECALL. *NLM *SCC THE DEALER TOLD THE CONSUMER THEY ONLY GET A FEW PARTS IN THE OFFICE A TIME. *JB

SPARK PLUG IGNITION MODULE FAILURE. CAR SUDDENLY LOST POWER AND CAUSED A POTENTIALLY DANGEROUS SITUATION FOR MY WIFE AND CHILDREN. *LA

ABS UNIT FAILED FROM DEFECT. I FEEL THAT THIS IS A KNOWN DEFECT IN A MANUFACTURED PART AND VW AMERICA REFUSES TO REPLACE DEFECTIVE UNIT. *LA

ABS CONTROL MODULE FAILURE. MY ABS CONTROL MODULE FAILED CAUSING THE LIGHT TO COME ON ALONG WITH AN AUDIBLE ALARM. I HAVE COMMUNICATED WITH MANY INDIVIDUALS WITH THE SAME PROBLEM. THE LOCAL DEALERSHIPS RECOMMENDED REPLACING NOT ONLY THE ABS CONTROL MODULE BUT THE INSTRUMENT CLUSTER AS WELL. THE CONTROL MODULE COSTS APPROXIMATELY $1200 INSTALLED AND THE INSTRUMENT CLUSTER WAS ABOUT $500 INSTALLED. WHEN APPROACHED ABOUT THE MANY PEOPLE HAVING THE SAME PROBLEM THE DEALERSHIPS AS WELL AS THE VW SERVICE CENTER CLAIMED THEY KNEW NOTHING OF THE PROBLEM. THERE ARE SOME PEOPLE WHO ARE BEING REIMBURSED BY THE VW/AUDI SERVICE CENTER FOR THEIR REPAIRS AS IF THERE IS A SILENT RECALL BUT I WAS NOT GIVEN THIS OPTION. I WAS FORCED TO REPLACE THE MODULE MYSELF WHICH SOLVED THE PROBLEM. AT NO TIME DID ANYONE ATTEMPT TO STAND BEHIND THEIR PRODUCT. THIS IS A VERY EXPENSIVE COMPONENT THAT HAS A VERY INEXPENSIVE SUB-COMPONENT THAT IS FAILING. THE CUSTOMER IS LEFT HOLDING THE BAG. *LA

I SENSED A ROCKING MOTION IN THE DRIVER'S SEAT, ESPECIALLY WHEN APPLYING THE BRAKES. I REPORTED THE PROBLEM TO THE DEALERSHIP. THEY DETERMINED THE SEAT FRAME HAD BROKEN AT THE POINT OF A SPOT WELD. THEY REPLACED THE FRAME AT A TOTAL COST OF $480.79. THE REPAIR RESOLVED THE PROBLEM. *LA

THE CATALYTIC CONVERTER FAILED ON MY WIFE?S PASSAT. THE CAR IS 4 YRS OLD AND HAS LESS THAN 85000 MILES ON IT . THE ESTIMATED REPAIR FROM BILL BARRY VW. TO FIX IT IS AROUND 1600 DOLLARS. I WAS TOLD THAT WHEN I PURCHASED THE CAR NEW THAT THE EXHAUST SYSTEMS NEVER FAIL BECAUSE THEY ARE MADE OF STAINLESS STEEL. BEFORE THAT AROUND 68000 MILES THE CAR BEGAN TO RUN ON 3 CYLINDERS. THEY HAD TO REPLACE A CONTROL MODULE THAT COST ME $612.00 NONE OF THIS WAS COVERED UNDER ANY OF MY WARRANTY. EVEN THOUGH I AM SUPPOSED TO HAVE A 10 YR. OR 100000 MILES. THIS WILL BE OUR LAST VOLKSWWAGEN. IF I WERE TOLD THAT THE EXHAUST SYSTEM WAS WORTH SO MUCH MONEY UP FRONT, WE WOULD NEVER HAVE BOUGHT THIS CAR. *LA

1999 VW.PASSAT EXHAUST CATAYLITIC CONVERTER FAILURE AND ENGINE SKIPPING PROBLEM. *LA

THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS RECALL 01V157000 RELATED TO THE FUEL GAUGE. THE FUEL GAUGE WOULD INDICATE THAT THERE WAS MORE FUEL THAN WHAT WAS ACTUALLY IN THE TANK WHICH CAUSED THE VEHICLE TO STALL. FUEL SENDING UNIT HAD TO BE REPLACED. THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO THE AGE AND MILEAGE ON THE VEHICLE. *AK *NLM *JB

THE DEALERSHIP WAS UNABLE TO PERFORM THE RECALL FOR THE FILLER NECK RECALL 02 V 026 000 WITHIN A REASONABLE TIME FRAME. THEY WERE MAKING APPOINTMENTS A MONTH TO 6 WEEKS IN ADVANCE.*AK *NLM