2013 VOLKSWAGEN PASSAT Complaints

View complaints related to 2013 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2013 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 VOLKSWAGEN PASSAT
    - MANCHESTER, NJ

    TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - CHAPIN, SC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - SARASOTA, FL

    HAVE HAD ROUGHLY 7 OCCURRENCES IN THE PAST YEAR WHERE AT LOW SPEEDS IN THE CITY THE CAR WILL TURN OFF. CAR WILL NORMALLY START BACK UP ONCE IT IS PLACED IN PARK. I HAVE GONE TO THE DEALERSHIP TWICE AND HAD A DIAGNOSTIC CHECK WITH NO TROUBLE CODES FOUND. CONTACTED VOLKSWAGEN HELP LINE LAST NIGHT AND THEY RECOMMENDED GETTING THE CAR SCANNED AGAIN FOR MORE ANALYSIS. EACH VISIT IS COSTING AROUND $99, SO RETURN TRIPS TO FIND THE ISSUE ARE NOT MONETARILY FEASIBLE.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - FISHKILL, NM

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 VOLKSWAGEN PASSAT
    - FORT WORTH, TX

    1. THE LIGHTING RECALL I HAVE HAD MY CAR SERVICED AT LEAST 4XS FOR LIGHT.. THE LIGHT IS STILL NOT FIXED, EVERY TIME THE HOOD IS OPEN AND CLOSED THE LIGHT GOES OUT. 2. I WAS SENT RECALL LETTER ABOUT AIRBAG, I WENT TO HAVE IT FIXED AND WAS TOLD THAT THE SENSOR GOT WET AND ITS MY RESPONSIBILITY AND WAS CHARGED ALOMOST 1K TO FIX IT.3. MY CAR WHILE DRIVING SAYS SETTINGS ARE NOT ACCESSIBLE, THIS IS CONSTANT AND ITS NOT AS THOUGH IM TRYING TO CHANGE THE SETTINGS, WHILE DRIVING. ALSO THE LAST TIME I TOOK MY CAR IN FOR SERVICE I PAID FOR MY AC FILTER TO BE CHANGED AND IT WASN'T THEY SAID MY TIRES WERE OK THEY WERE NOT. I HAVE BEEN KICKED OUT OF ONE DEALERSHIP BECAUSE THE SERVICE MANAGER WAS CLEARLY A RACIST. I HAVE HAD SO MANY PROBLEMS AND WHEN I CALL VW OF AMERICA IM PUT ON HOLD, JUST TO BE TOLD THAT THERE IS NOTHING THEY CAN DO. NOW THEY ARE CALLING ME OVER, AND OVER TO EXTEND MY WARRANTY, I PAID FOR MY CAR IN FULL.. I CANT GET ONE PERSON TO TAKE MY ISSUES SERIOUSLY, I CAN BARELY SEE THE ROAD WHEN DRIVING, THE CARS SETTINGS CONSTANTLY CHANGE. LAST BUT NOT LEAST I PAID FOR COSMETIC ISSUES AND HAD A NEW BATTERY PUT IN ALL WHILE UNDER WARRANTY. BECAUSE THE SERVICE MANAGER KICKED ME OUT OF DEALERSHIP.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - LOS ANGELES, CA

    TAKATA RECALL DEALERSHIP WILL NOT PROVIDE LOANER. I AM TRYING TO BUY A NEW CAR, AND DEALERSHIPS ARE DEVALUING THE PRICE OF MY CAR SINCE THE RECALL HAS NO FIX.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - ATLANTA, GA

    I WANTED TO FIND OUT HOW MUCH CREDIT VW IS GOING TO GIVE ME FOR THE TAKATA RECALL ON MY VEHICLE SINCE ITS ELIGIBLE AND I WAS DRIVING IT BEING VERY VULNERABLE TO THIS. I HAVE ALREADY RETURNED BACK MY VEHICLE (TERMINATION OF LEASE) BUT WANTED TO GET THE REIMBURSEMENT FROM VW FOR THE TAKATA RECALL AS ELIGIBLE. VIN:[XXX] ACCOUNT NUMBER:882794211 VEHICLE:2013 PASSAT SE W/SUNR PLEASE ADVISE. THANKS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - COLUMBUS, IN

    CONCERNING ISSUE DESCRIPTION FROM VW: "IN EXTREME OUTSIDE COLD TEMPERATURES THE FRONT DOOR LATCHES MAY FREEZE (DUE TO MOISTURE), PREVENTING DOOR LATCH FROM OPERATING." MY CAR WAS PARKED OUTSIDE OF MY APARTMENT IN COLUMBUS, INDIANA. THE AMBIENT TEMPERATURE WAS 28 F. FRONT DRIVER'S DOOR LATCH CAN'T BE OPENED FROM OUTSIDE NOR INSIDE. I HAVE UNLOCKED THE DOOR USING REMOTE AND ALL OTHER THREE DOORS CAN BE OPENED. I'M CONCERNED IF AN ACCIDENT OCCURS, I'LL BE TRAPPED INSIDE BECAUSE I CAN'T OPEN THE DOOR ON DRIVER'S SIDE.

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - AIKEN, SC

    TAKATA RECALL THIS UNBELIEVABLE THAT A RECALL DATED APRIL 2016 FROM VW IS STILL NOT BEING REPAIRED. THE LOCAL DEALER IS NOT HELPFUL AND REALLY ACTS LIKE HE DOES NOT CARE ONE BIT ABOUT THIS ISSUE. WHAT IS THE ISSUE AND WHILE SO LONG SINCE ACURA HAD ALREADY REPAIRED MY OTHER AUTO!!!

    Source: NHTSA WEB SITE
  • 2013 VOLKSWAGEN PASSAT
    - VERMILION, OH

    THE HEATER WILL NOT KEEP FRONT WINDOW DEFROSTED AND CLEAR. ON COLD DAYS MAKES IT VERY DIFFICULT TO SEE AND DRIVE CAR SAVE. DRIVING ON VERY COLD DAYS IS DANGEROUS AS WINDOWS WILL NOT STAY DEFROSTED. HAVE HAD NEAR ACCIDENT BECAUSE OF REDUCED VISIBILITY.

    Source: NHTSA WEB SITE