2010 VOLKSWAGEN PASSAT Complaints

DSG TRANSMISSION INTERMITTENTLY FLASHES D GEAR SELECTOR INDICATOR. THIS MEANS THE TRANSMISSION SHIFTS INTO NEUTRAL AND CANNOT BE REENGAGED INTO DRIVE. VERY DANGEROUS CONDITION ON FREEWAY OR MAKING LEFT HAND TURN WITH ON COMING TRAFFIC. SHUTTING VEHICLE OFF AND BACK ON ALWAYS CLEARS THE CONDITION HOWEVER VEHICLE MUST BE STOPPED AND IN P. FAULT OCCURS RANDOMLY SOMETIMES WITH 2500 MILES BETWEEN OCCURRENCES. HAS OCCURRED 5 TIMES WITH 2500 MILES BETWEEN THE 4TH AND 5TH OCCURRENCE. TRANSMISSION HAS BEEN SERVICED PER VW REQUIRED INTERVALS.

THE TIMING CHAIN WAS PART OF A CLASS-ACTION LAWSUIT IN 2018 BY VW OWNERS. MY 2010 PASSAT WAS PART OF THAT, BUT WE DIDN'T HAVE ANY PROBLEMS WITH IT. NOW, THE TIMING CHAIN FAILED AT 115K MILES ON THE CAR. IT WOULD NOT START. IT TRIED TO, BUT WOULD NEVER CATCH. I NOW NEED A BRAND NEW ENGINE. I HAD TWO MECHANICS LOOK AT IT. I ALSO CALLED VW BOTH LOCAL AND NATIONAL TO SEE IF MY TIMING CHAIN HAD BEEN REPLACED. THEY SAID THEY DON'T KEEP TRACK OF THAT INFORMATION. I BOUGHT THE CAR USED IN 2017. CARFAX DOESN'T SHOW SERVICE RECORDS FOR A TIMING CHAIN REPLACEMENT, SO I ASSUME THIS IS THE ORIGINAL.

DRIVING AND THE TRANSMISSION FALLS OUT OF GEAR. ALSO HAD IT TO WHERE THE TRANSMISSION WOULD NOT SHIFT FROM 1ST GEAR. I HAVE TO PULL OVER PUT VEHICLE IN PARK TURN THE CAR OFF AND RESTART. SOMETIMES IT WILL RUN FINE OTHERS HAVE HAD TO PULL OVER 3 OR 4 TIMES BEFORE I COULD GET BACK HOME. STARTED LOOKING ON INTERNET ON CARPROBLEMZOO.COM AND THERE ARE MANY COMPLAINT OF THE SAME PROBLEM. SOME STARTED WITH ONLY 20K MILES ON THE VEHICLE. THIS HIS A SAFETY ISSUE ESPECIALLY WHEN YOUR DRIVING 35 MPH OR FASTER.

I HAVE OWNED THIS CAR FOR BERALY ONE MONTH. 2 DAYS AFTER PURCHASING THE 02 SENSORS WENT BAD. 1 WEEK LATER MY PCV VALVE WENT BAD. AND 2 DAYS AFTER THAT MY CAR STALLED ON ME WHILE DRIVING DOWN A CANYON AND WOULD NOT START AGAIN. I LOST CONTROL AND ENDED UP ON THE SIDE OF THE ROAD. I THOUGH I WAS GOING TO KILL MYSELF. AFTER SITTING THERE FOR ABOUT AN HOUR THE CAR TURNED ON BUT WAS EXTREMELY SHAKY AND WOULD STALL THE MINUTE I SLOWED DOWN OR CAME TO A STOP. I MANAGED TO GET THE CAR TO A REPAIR SHOP ONLY TO HAVE THE ENGINE DIE ON ME. THE CAR CANNOT BE TURNED ON OR MOVED. I WAS TOLD IT MIGHT BE THE TIMING CHAIN WHICH IS A COMMON ISSUE IN THIS ENGINE. I'M BEING TOLD I NEED TO PRACTICALLY REPLACE THE ENGINE WHICH WILL COST MORE THAN WHAT THE CAR IS WORTH. IF I TRY TO TURN THE CAR ON. IT HESITATES A LOT AND ONCE IT TURNS OVER IT IMMEDIATELY SHUTS OFF. I HAVE BERALY MADE 1 PAYMENT ON THIS VEHICLE AND IT ALREADY DIED ON ME. WAS EXCITED ABOUT SUCH A NICE LOOKING CAR ONLY TO HAVE FALL UNDER THE LEMON CAR CATEGORY IN MY OPINION. I AM NOW LEFT WITH A CAR PAYMENT. A HUGE REPAIR BILL AND NO MODE OF TRANSPORTATION ALL DUE TO VOLKSWAGENS FAULTY DESIGN.

AFTER REPLACING MY CAR BATTERY ON 2010 VW CC, THE RED STEERING WHEEL ICON APPEARED ON THE DASH FOLLOWED BY 3 CHIMES TO MAKE KNOWN OF PROBLEM. THE STEERING WHEEL LOST ALL POWER STEERING. PRIOR TO OCCURANCE THERE WAS NEVER ANY WHINING NOISE, ABNORMAL SHAKING THAT COULD POINT TO A PROBLEM WITH THE STEERING RACK. AFTER RESEARCHING I FOUND OTHERS WITH THE SAME ISSUE AND NO EASY FIX BUT TO TOW TO THE SHOP AND GET A RIDICULOUS QUOTE ON PARTS AND LABOR FOR THE REPLACEMENT OF THE STEERING RACK.

INFORMED THAT TIMING CHAIN BROKE SPREADING METAL BITS THROUGHOUT TURBO ENGINE AND ENGINE NEEDS TO BE REPLACED. VW WILL COVER TIMING CHAIN INSTALLATION BUT REMAINDER OF REPAIR WILL BE OUR RESPONSIBILITY. THE CAR HAD 72,000 MILES AND UNDER THE 10YR/100,000 MILE WARRANTY. WE BELIEVE THAT DEALERSHIP SHOULD HAVE INFORMED US ABOUT THE TIMING CHAIN DRIVE FAILURE AND ADVISED US TO REPLACE BEFORE IT DISINTEGRATED! THE VEHICLE HAD BEEN BACK AND FORTH TO THE DEALERSHIP THREE PREVIOUS TIMES BECAUSE OF THE JERKING OF THE ISSUE SO THAT SHOULD HAVE BEEN A CLUE TO THE SERVICE DEPARTMENT. AFTER A 10-DAY HOLIDAY WHERE THE CAR STAYED IN THE DRIVEWAY, WHEN WE STARTED IT A TERRIBLE NOISE OCCURRED AND WE COULD NOT START IT SO IT WAS TOWED TO DEALERSHIP. FORTUNATELY, WHEN THE INCIDENT HAPPENED, WE WERE NOT DRIVING ON A CROWDED, BUSY CITY STREET OR THE FREEWAY. WE HAVE BEEN LOYAL VW OWNERS FOR 50+ YEARS AND USED OUR LOCAL DEALERSHIP FOR 21+ YEARS. WE JUST PURCHASED A NEW CAR AND IT'S NOT A VW. I WILL GET IN TOUCH WITH OUR LAWYER IF THE DEALERSHIP WILL NOT COVER ALL REPAIRS AND LABOR.

THE SECOND TIME IN ONE WEEK I LOST POWER STEERING WHILE DRIVING ON A CITY STREET. LOSS OF POWER STEERING DUE TO CLOCK SPRING MALFUNCTION? IF THAT OCCURS WHILE DRIVING ON A HIGHWAY IT VERY DANGEROUS TO ME AND OTHER MOTORISTS. I PURCHASE THIS VEHICLE 9 MONTHS AGO.

THE TIMING CHAIN TENSIONERS HAVE GONE OUT ON MY VEHICLE. THE VEHICLE MAKES A NOISE WHEN ACCELERATING MAKING IT UNDRIVEABLE. THE DEALERSHIP STATES THE REPAIRS ARE NOT COVERED UNDER THE VW TIMING CHAIN SETTLEMENT

02/03 CAR STALL DUE TO DEFECTIVE FUEL PUMP MODULE 02/04 CAR SENT TO DEALERSHIP TO PERFORM RECALL - DEALERSIP ADVISOR CONFIRM RECALL HAS BEEN DONE 02/05 CAR STALLS AGAIN - ADVISOR CONFIRM FUEL PUMP MODULE IS NEW AND HAS BEEN REPLACED - CAR SENT BACK TO DEALERSHIP UPON REQUEST OF ADVISOR FOR FURTHER INVESTIGATIONS 02/06 ADVISOR STATES THANK FUEL PUMP ASSEMBLY NEEDS TO BE CHANGED - COST FOR REPAIRS IS $1120 + TAX - REPAIR IS DECLINED - CAR IS PICKED UP AND BROUGHT BACK HOME 02/07 PURCHASE NEW THANK FUEL PUMP ASSEMBLY 02/13 NEW THANK FUEL PUMP ASSEMBLY DELIVERED TO MY HOME 02/14 CAR IS SENT TO REPAIR SHOP WHY GO TO THE DEALER FOR EVALUATION - NEW THANK FUEL PUMP ASSEMBLY IS INSTALLED - REPAIR SHOP CONFIRMS FUEL PUMP MODULE HAS NEVER BEEN REPLACED - DEALERSHIP PROVIDE APPARENTLY NEW FUEL PUMP MODULE TO REPAIR SHOP GO TO THE DEALER - REPAIR SHOP INSTALL NEW FUEL PUMP MODULE AS RECOMMENDED PER RECALL - CAR IS PICKED UP AT THE DEALERSHIP 02/24 CAR NOT ABLE TO START DUE TO DRAINED BATTERY, FAULTY FUEL PUMP MODULE 02/25 COMPLAIN IS SENT BY EMAIL TO DEALERSHIP SHOP FOREMAN FRANK MARCELLO - NO FOLLOW UP 03/01 CAR NOT STARTING DUE TO DRAINED BATTERY - CALL SHOP FOREMAN AND LEFT MESSAGE

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT WAGON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE VEHICLE WAS TOWED TO SCHUMACHER AUTOMOTIVE GROUP (561-935-4690, LOCATED AT 3001 OKEECHOBEE BLVD, SUITE C, WEST PALM BEACH, FL 33409) WHERE THE RECALL REPAIRS WERE PERFORMED. THE FOLLOWING DAY, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE DEALER STATED THAT THE RECENT FUEL PUMP FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER STATED THAT THE FUEL PUMP WAS NOT COVERED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.