2014 VOLKSWAGEN PASSAT Complaints

I received notice of this safety recall, and contacted Ganley VW of Bedford, 250 Broadway Ave, Bedford, OH 44146, (888) 650-9208. They scheduled an appointment for me to have my airbag fixed per the recall, but then they cancelled my appointment because the parts were on backorder with no foreseeable date to fix the issue. They said they'd call me when they could schedule, but it has been months and I have not received a call. I called again today, 4/22/25, and was told parts are still on backorder and I cannot schedule a time to get the issue fixed. I was told maybe in 2 more months I could get it fixed.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and contacted the dealer and confirmed that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

I took my car to the dealership for the recall on the airbag and was told they are unable to replace it at this time due to a parts issue. I live in Hawaii and from my understanding high temperatures and humidity exacerbate the issue and I am concerned for my safety and the safety of others.

My vehicle has a transmission coolant leak, which is common for some of the 2014 Passat. Not pretty sure if it is due to the faulty O-ring recalled for some of 2014 passats.

There is an active recall (69E6 - Driver Frontal Airbag Inflator) on my 2014 Volkswagen Passat. About 2 months ago, I scheduled an appointment with my local Volkswagen dealer to get this recall resolved. I was told that the parts were on back order and haven't heard anything for almost 2 months, meaning this is not being resolved in a timely manner and I continue to drive my car with added risk. I have continued to reach out to the dealer to no avail. Today, I then attempted to contact Volkswagen directly and was unable to gather anything of value as they continued to tell me that all I can do is continue to stay in touch with my Volkswagen dealer (conversation has been downloaded). At this point - I have no clue how to proceed and just wish to have my recall repaired so I can drive without extra risk of injury. What component or system failed or malfunctioned, and is it available for inspection upon request? 69E6 - Driver Frontal Airbag Inflator How was your safety or the safety of others put at risk? An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes - Safety Recall: 69E6 - Driver Frontal Airbag Inflator Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I was told to wait until the part was available to complete the recall resolution. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No - I received a letter in the mail from Volkswagen of America.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Airbag has not been replace. Recall details below from NTSB website. Dealership Morgan VW of North Tampa has schedule recall twice, but when arriving for service have been told part is not available. Advised to contact VW, VW advises contact Dealer! Appear to a major safety issue, would be nice to be able to get an ansewer. Dec 05,2024 Manufacturer Recall Number69E6 NHTSA Recall Number24V834 Recall StatusRecall Incomplete Summary The drivers side frontal airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. Safety Risk An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

There has been an excessive oil consumption in this vehicle , and reading other reports there maybe an issue, also this vehicle has been part of several recalls previously and I am concerned and I don’t feel safe to drive it . I would like for VW to inspect the car free of charge for this particular issue.