2013 VOLKSWAGEN PASSAT Complaints

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DOOR LATCH FAILED TO KEEP THE DOOR CLOSED. THE DEALER STATED THAT THE DOOR LATCH ASSEMBLY NEEDED TO BE REPAIRED (PART#5K1-837-015-E). THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,368.

TAKATA RECALL: NOTHING HAS HAPPENED SO FAR, BUT I WAS ALMOST IN A WRECK THIS MORNING AND I'M SCARED. WHAT IF MY AIRBAG DEPLOYS AND SERIOUSLY INJURES ME OR A LOVED ONE? I THINK A FAR SOLUTION WOULD BE TO ALLOW CONSUMERS TO TRADE IN DEFECTIVE VEHICLES WITH ONES THAT DO NOT HAVE THIS AIRBAG AT THE MANUFACTURER'S, I.E., TAKATA'S EXPENSE. THEY KNEW THESE AIRBAGS WHERE DEFECTIVE AND IT TOOK DEATHS AND SERIOUS INJURIES FOR THEM TO DO THE RECALL. NOW, EVERYDAY, I'M TERRIFIED OF BEING EVEN IN A FENDER BENDER. SOMETHING NEEDS TO BE DONE AND SOON! WE HAVE KNOWN ABOUT THIS FOR ALMOST TWO YEARS NOW.

STEERING WHEEL CLOCK SPRING: THE STEERING WHEEL CLOCK SPRING BECAME CONTAMINATED AND THE DRIVERS FRONT AIRBAG IS LOST. IN A CRASH THE FRONT AIRBAG WON'T DEPLOY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2013 VW PASSAT 89000 MILES FUEL PUMP BROKE SENDING METAL THROUGH SYSTEM $6500.00 TO FIX. I SEE THIS HAPPENS A LOT ON INTERNET. THIS IS COVERED FOR VEH UP TO 2012. IF THIS IS STILL HAPPENING WHY DON'T THEY COVER 2013 OR CHANGE FUEL PUMPS. BEING A 100% DISABLED VET. I DON'T HAVE THE $6500.00 TO FIX IT. SURELY YOU HAVE HEARD OF THIS BEFORE. DRIVING ON CITY STREET STOPPED AT STOP SIGN. *TR

TAKATA RECALL. I BOUGHT THE CAR IN MARCH 2016 FROM AN OFFICIAL VW DEALER IN SEATTLE, CARTER MOTORS. VW HAD RECALLED THIS CAR ON 9 FEBRUARY 2016, BUT THE DEALER DID NOT INFORM ME. I SUBSEQUENTLY REGISTERED THE CAR WITH VW OF AMERICA, USING A FORM SUPPLIED WITH THE VEHICLE. I DID NOT HEAR FROM VW AND THEY DID NOT INFORM ME OF THE RECALL OF MY CAR. ONCE I FOUND OUT ABOUT THE RECALL STATUS (USING THE NHTSA ONLINE TOOL) I CONTACTED THE DEALER, BUT HE WAS NOT WILLING TO UNDO THE ORIGINAL PURCHASE, OFFERING ME HALF OF WHAT I HAD PAID FOR THE CAR "BECAUSE IT IS AFFECTED BY THE RECALL". THIS WAS A $9,000 LOSS TO ME (I TRADED THE CAR IN, AS I WAS NOT COMFORTABLE HAVING MY 18-YEAR OLD DAUGHTER DRIVE A CAR WITH AN UNRESOLVED ISSUE THAT HAS KILLED 14 DRIVERS SO FAR). I HAVE TWO COMPLAINTS: 1. VW OF AMERICA IS OBVIOUSLY NOT HONORING ITS AGREEMENT TO IDENTIFY AND CONTACT DRIVERS OF RECALLED VEHICLES. I PROVIDED THE VEHICLE VIN AND ALL MY CONTACT DETAILS TO THE COMPANY, BUT NEVER HEARD FROM THEM AGAIN. THIS SEEMS TO BE IN BREACH OF THE AGREEMENT VW OF AMERICA HAS WITH THE NHTSA. 2. AN OFFICIAL VW DEALER (CARTER MOTORS) SOLD ME A RECALLED CAR, WITHOUT DISCLOSING THIS FACT. AT THE VERY LEAST, THAT IS ETHICALLY CORRUPT. THEY WERE SUBSEQUENTLY UNWILLING TO REMEDY THIS, STATING THEY HAD "DONE NOTHING WRONG", AND I GOT TO BEAR THE LOSS.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VIA USPS ( ATTORNEY SOLICITATION ) I HAVE BEEN ADVISED THERE IS A PROBLEM WITH THE DRIVER'S SIDE AIRBAG. VOLKSWAGEN HAS NOT CONTACTED ME CONCERNING THEIR PLAN FOR REPAIR. CAN YOU GET MATTERS RESOLVED ?

TAKATA RECALL SUMMARY: TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. SAFETY RISK: AS REPORTED BY TAKATA: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: REPLACE DRIVER AIRBAG INFLATOR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE