2013 VOLKSWAGEN PASSAT Complaints

DOOR LATCH FREEZES IN COLD WEATHER DUE TO MOISTURE INSIDE THE DOOR AND PREVENTS OPENING OF DOORS. I COULD NOT EXIT MY VEHICLE USING THE DRIVERS DOOR AND HAD TO ENTER AND EXIT THROUGH THE PASSENGER SIDE. I TOOK THE CAR TO VW DEALERSHIP AND THEY HAVE ACKNOWLEDGED AND VERIFIED MY CONCERN. TECHNICIAN NOTED THAT THERE WAS MOISTURE INSIDE THE DOOR AND THE DOOR LOCKS WERE FROZEN AND NOT OPERATIONAL. VW INSTALLED NEW DOOR LATCH, CABLES AND BUTYL TAPE TO PREVENT MOISTURE ENTERING THE LATCH MECHANISM. I HAVE A FRIEND WITH 2013 PASSAT AND HE HAS EXPERIENCED THIS PROBLEM MULTIPLE TIMES AND MENTIONED THIS TO HIS SERVICE ADVISOR, HOWEVER THEY WERE UNABLE TO VERIFY HIS CONCERN BECAUSE LOCKS WERE OPERATIONAL EACH TIME HE CAME BACK TO THE SERVICE CENTER. WHILE BROWSING THE INTERNET FOR SIMILAR SYMPTOMS I HAVE FOUND THIS IS A COMMON PROBLEM IN COLD WEATHER. PLEASE SEE LINKS BELOW. FIRST LINK IS MY PERSONAL VIDEO THAT I TOOK BEFORE TAKING THE VEHICLE FOR SERVICE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=AMWYC2LEDPM NHTSA ##10056454 - DESCRIPTION: VOLKSWAGEN: THE EXTERIOR HANDLE ON FRONT DOOR IS VERY HARD TO OPEN DUE TO VARIOUS CLIMATE OR TEMPERATURE CONDITIONS AFFECTING THE LOCK OPERATION AND MAY REQUIRE MORE OF AN EFFORT TO RELEASE HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?6873439-MY-DOOR-LOCK-FROZE HTTPS://WWW.YOUTUBE.COM/WATCH?V=OO0PSIP_10A

TAKATA RECALL THERE IS STILL NO REMEDY FOR THE AIRBAG IT HAS BEEN ALMOST ONE YEAR AND I AM DRIVING AROUND WITH A CAR THAT IS UNSAFE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A CLICKING NOISE IN THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING COVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: MY CAR IS CURRENTLY UNDER THE TAKATA RECALL, DRIVER AIRBAG BEING AFFECTED AND I HAVE YET TO RECEIVE ANY INFORMATION FROM THE MANUFACTURER IN REGARDS TO REPLACING THIS DEFECT. IT WAS SENT OUT IN FEBRUARY 2016 AND I NEVER RECEIVED NOTICE THAT MY CAR HAD A RECALL. I FOUND OUT FROM A FAMILY MEMBER WHOM ALSO HAS THE SAME RECALL. I WOULD LIKE TO BE MADE AWARE OF WHEN A REPLACEMENT FOR THIS DEFECT WILL BE AVAILABLE OR TO BE PROVIDED WITH BUYBACK OPTIONS ON THIS VEHICLE, AS IT IS VERY UNSAFE TO DRIVE WITH THIS DEFECT.

TAKATA RECALL: DAUGHTER DRIVE CAR TO COLLEGE. RECEIVED RECALL 1YR AGO FROM 12-12-16 STILL NO AIR BAGS AVAILABLE AT DEALER. HOW LONG DO WE HAVE TO WAIT TO FIX THIS CAR. DOES SOMEONE HAVE TO DIE IN MY CAR FIRST?

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/2017*CT UPDATED 01/26/17.*JB

HEAT DOES NOT BLOW OUT ANY OF THE PASSENGER SIDE VENTS, INCLUDING THE WINDSHIELD DEFROSTER, EVEN AFTER THE ENGINE IS UP TO NORMAL OPERATING TEMPERATURE. THE RESULT IS THAT THE PASSENGER SIDE OF THE WINDSHIELD DOES NOT DEFROST, OBSCURING VISIBILITY. MY RESEARCH TELLS ME THAT THE PROBLEM IS A PLUGGED HEATER CORE. THE HEATER CORE IS ONLY COVERED UP TO 36,000 MILES BUT MY CAR HAS 74,000 MILES ON IT. VW WILL NOT COVER THE COST TO REPLACE THE HEATER CORE.

TAKATA RECALL. AS REPORTED BY TAKATA, IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. THERE HASN'T BEEN ANY REMEDY OR REPAIR TO THIS AND THERE HASN'T BEEN ANY COMPENSATION OR REPLACEMENT OF THE VEHICLE WHICH IS ONLY FAIR TO ASK. I AM WORRIED THAT SOMETHING MIGHT HAPPEN AND IT WOULD BE TOO LATE TO DO ANYTHING ABOUT IT. AS A COMPANY MANUFACTURING IT, VW SHOULD PROVIDE US THE SENSE OF SAFETY AND PROTECTION. ALSO I LIVE IN CA, WHICH IS STATE THAT FALLS IN ZONE A STATES WITH HIGH TEMPERATURE CYCLING AND HUMIDITY AND FALLS INTO A MORE RISKY GROUP. SO I NEED TO FEEL SECURE IN SOME WAY AND VW IS RESPONSIBLE FOR IT.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS ACCELERATING MORE THAN 10 MPH, THE DOORS LOCKED INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THAT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.