2013 VOLKSWAGEN PASSAT Complaints

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE LOW BEAM HEADLIGHT MALFUNCTIONED. THE CONTACT STATED THAT THE HEADLIGHT WOULD NOT ILLUMINATE WHEN PROMPTED. IT WAS DIAGNOSED THAT THE HARNESS CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 102,000.

I PURCHASED THIS CAR USED IN APRIL 2016. IN JANUARY 2016, AS PART OF THE STEERING WHEEL CLOCK SPRING RECALL, A COVER WAS PLACED OVER THE CLOCK SPRING TO PREVENT THE CABLE FROM TEARING (SEE HTTP://MEDIA.VW.COM/RELEASE/1042/). LESS THAN A YEAR AFTER THE RECALL REPAIR, THE CLOCK SPRING TORE AND NEEDED TO BE REPLACED IN MY VEHICLE. THE "FIX" FAILED TO PREVENT THE KNOWN DAMAGE FROM OCCURRING. WHEN I CONTACTED VOLKSWAGEN CUSTOMER CARE, I WAS TOLD THAT THEY WOULD NOT COVER THE REPLACEMENT OF THE CLOCK SPRING, AS THE ONE-YEAR PARTS WARRANTY ONLY APPLIED TO THE COVER THAT WAS ADDED TO PROTECT THE CLOCK SPRING, AND NOT THE CLOCK SPRING ITSELF, AS THE CLOCK SPRING WAS DEEMED TO BE IN WORKING ORDER AT THE TIME THE COVER WAS ADDED. VOLKSWAGEN REFUSED TO COVER THIS $765.00 REPAIR , EVEN THOUGH THEY WERE WELL AWARE OF THE RECALL PROBLEM. I SUSPECT THERE ARE OTHER PEOPLE EXPERIENCING SIMILAR PRODUCT FAILURE, AND VOLKSWAGEN SHOULD BE HELD RESPONSIBLE FOR REPLACING THE CLOCK SPRING IN INSTANCES WHERE IT FAILS WITHIN A YEAR OF THE SO-CALLED "FIX". I WAS IN THE GROCERY STORE PARKING LOT AT THE TIME OF THE INCIDENT, BACKING OUT OF THE PARKING SPACE. THE CAR WAS IN MOTION (ALBEIT SLOWLY) AT THE TIME. THE CAR HORN NO LONGER FUNCTIONS, WHICH IS MY PRIMARY ISSUE.

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

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

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

REDUCTIVE AGENT HEATING ELEMENT AND/OR LEVEL SENSOR FAILED. CAR HAS LESS THAN 32,000 MILES ON IT. THE REPAIR WAS COVERED UNDER OUR CERTIFIED PRE-OWNED WARRANTY, BUT I SEE THAT THIS SEEMS TO BE A COMMON PART FAILURE, SO I WANT TO REPORT IT.

"TAKATA RECALL". I RECEIVED A LETTER ABOUT THE RECALL IN APRIL 2016 AND HAVE CALLED THE DEALER TWICE AND THEY DO NOT HAVE THE PARTS TO REPAIR THIS PROBLEM.

I AM THE OWNER OF A 2013 VW PASSAT TDI. MY CAR HAS ABOUT 35000 MILES AND HAS BEEN OUTSIDE OF THE WARRANTY PERIOD FOR ABOUT 4 MONTHS. A FEW WEEKS BACK I NOTICED THE ENGINE LIGHT OF THE VEHICLE COMES ON AND OFF, AND LAST WEEK I TOOK THE CAR TO THE VW DEALER FOR A SERVICE WHERE I WAS ADVISED BY THE DEALER THAT THE AD BLUE HEATER COMPONENT NEEDED TO BE REPLACED AND THE COST INCLUDING THE PARTS AND LABOR WOULD BE AROUND A $1000.00 I THEN DID SOME RESEARCH AND LEARNED THIS IS A COMMON PROBLEM WITH THE VW TDI MODELS WHERE THE SAME COMPONENT GOES BAD AROUND 40000 MILES OR 4 YEARS. I CALLED THE VW CUSTOMER SERVICE AND EXPLAINED THE ISSUE I WAS FACING AND SOUGHT HELP TO REPLACE THE PART, AND I WAS TOLD BY THE VW CUSTOMER SERVICE SINCE THE CAR WAS OUT OF THE WARRANTY PERIOD, VW WILL NOT HELP AND I HAD TO PAY THE EXPENSE OUT OF POCKET. THIS IS YET ANOTHER PROBLEM WITH THE VW TDI MODEL ON TOP OF ALL OTHER SAFETY AND ENVIRONMENT ISSUES THESE MODELS HAVE AND VW REFUSES TO TAKE OWNERSHIP OF THE PROBLEM. THE VOLKSWAGEN EMISSIONS SCANDAL AND ALL OTHER SAFETY AND ENVIRONMENTAL ISSUES ARE BAD ENOUGH, AND NOW VW IS NOT TAKING OWNERSHIP OF THE WEAK COMPONENTS USED IN THE TDI MODELS AND EXPECT THE CONSUMER TO TAKE THE HEAVY BURDEN OF PAYING TO FIX THESE PROBLEMS. I FEEL THE GOVERNMENT AGENCIES NEED TO STEP IN AND HELP THE CONSUMER AGAINST COMPANIES LIKE THIS AND FORCE THEM TO FIX THE PROBLEM.

I JUST HAD THE DEALER REFILL ADBLUE AND SOON AFTER I GET THE CHECK ENGINE LIGHT INDICATING A FAULTY SENSOR IN THE AD BLUE TANK . THIS VEHICLE IS PART OF THE RECALL FOR THE EMISSIONS ISSUE.

TAKATA INFLATORS DESPITE THE FACT THAT I RECEIVED A NOTICE REGARDING THIS RECALL MONTHS AGO, THERE IS STILL NO AVAILABLE RESOLUTION. I FEEL UNCOMFORTABLE, VULNERABLE AND UNSAFE EVERY TIME I GET IN MY CAR. I DO NOT ALLOW PASSENGERS IN MY CAR DUE TO THIS ISSUE. ASIDE FROM THE UNEASINESS I CONTINUALLY FEEL, THIS HAS CREATED MUCH INCONVENIENCE.