2013 VOLKSWAGEN PASSAT Complaints
View complaints related to 2013 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2013 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 VOLKSWAGEN PASSAT- PARKLAND, FL
"TAKATA RECAL" I CANNOT USE THE CAR DUE TO THE FACT THAT I OR ANY PASSENGERS MY BE KILLED IN ANY DEPLOYMENT OF THE AIRBAG POTENTIALLY. I AM AWAITING THE TDI BUYBACK BUT WOULD LIKE TO USE THE CAR WITH CONFIDENCE AND SAFETY. THE DEALER SAYS "DON'T GET IN AN ACCIDENT" DON'T WORRY WE HAVEN'T HAD ANY REPORTS OF DEATH.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- SHOREWOOD, IL
TURBO CHARGER FAILED IN 2013 TDI PASSAT 2ND TIME. OCCURED WHILE DRIVING DOWN A 45 MPH ROAD. DID NOT LOSE FULL POWER BUT DID LOSE ABILITY TO MAINTAIN SPEED AND GLOW PLUG LIGHT BEGAN FLASHING. FIRST ONE FAILED AND REPLACED AT 79,000 MILES AND 2ND TURBO FAILING AT 145,000 MILES ROUGHLY 60,000 MILES ON THIS TURBO. THESE ARE FLAWED PARTS THAT ARE VERY EXPENSIVE AND SHOULD WORK FOR THE LIFE OF THE VEHICLE. NO SUPPORT FROM VW FOR A PART THAT IS A MAJOR SAFETY ISSUE.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- ATLANTA, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WEEKS AFTER OWNING THE VEHICLE. THE DEALER STATED THAT THE REMEDY AND PARTS WERE UNAVAILABLE FOR OVER SEVEN MONTHS. THE DEALER DID NOT OFFER A LOANER VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 VOLKSWAGEN PASSAT- SANTA CLARITA, CA
CEL CAME ON, CODE FOR FOR FAILING REDUCTANT LEVEL SENSOR P203B IMPLAUSABLE SIGNAL. CAR HAS 66,000 MILES, CARED FOR TO THE LETTER. VW WANTS OVER A $1000.00 TO REPAIR. THIS IS AN EXTREAMLY COMMON FAILURE NOT POSSIBLE OFR THE OWNER TO INDUCE...
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- MOUNT DORA, FL
TL* THE CONTACT OWNED A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 45 MPH, THE PASSENGER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 VOLKSWAGEN PASSAT- NASHVILLE, TN
ON SEPT 14, 2016, WHILE DRIVING, MY CAR BEGAN LOSING POWER, GLOW-PLUG INDICATOR LIGHT STARTED FLASHING, AND THEN THE CAR IMMEDIATELY STALLED. FROM FIRST SIGN OF TROUBLE TO COMPLETE POWER LOSS WAS LESS THAN 60 SECONDS. SCARY STUFF WHEN YOUR ON THE HIGHWAY. HAD TO BE TOWED TO THE VW DEALER. AFTER I EXPLAINED HOW THE CAR HAD LOST POWER AND SHUT OFF, THE SERVICE DEPARTMENT SUSPECTED IT WAS A HIGH PRESSURE PUMP FAILURE. THE NEXT DAY, THE SERVICE TECHNICIAN CONFIRMED THAT IT WAS A "HIGH-PRESSURE FUEL PUMP FAILURE". BASICALLY THE FUEL PUMP EXPLODED, SENDING METAL FRAGMENTS THROUGH THE ENTIRE FUEL AND FUEL INJECTOR SYSTEMS. NOT GOOD NEWS! THE VW TECH TESTED THE FUEL IN THE TANK AND CONFIRMED THAT IT WAS 100% DIESEL FUEL. THE VW SERVICE ADVISOR INDICATED THAT THIS WAS A KNOWN ISSUE WITH THE TDI'S SINCE 2009. THE VW TECH INDICATED THAT THE CAR WOULD NEVER RUN AGAIN UNLESS THE WHOLE FUEL SYSTEMS IS REPLACED, AND THE COST FOR THIS WOULD BE AROUND $6,500. VW TECH AND VW CUSTOMER SERVICE INDICATED THIS IS A KNOWN ISSUE AND THAT THEY HAVE ADDRESSED THE ISSUE WITH 2009 - 2012 TDI'S BY EXTENDING THE WARRANTY. UNFORTUNATELY I HAVE A 2013 AND HAD NO CLUE THESE PUMPS WERE FAILING ON OLDER MODELS. THIS IS A SERIOUS AND VERY DANGEROUS ISSUE NOT TO MENTION A COSTLY MALFUNCTION THAT CAN AND MOST LIKELY WILL HAPPEN TO OTHER 2013 TDI OWNER'S. I'M GLAD IT WAS NOT MY WIFE WHO WAS DRIVING WHEN THE ENGINE STALLED.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- PLAINFILD, IL
RECEIVED NOTICE OF AIRBAG RECALL IN APRIL AS POTENTIALLY LIFE THREATENING. ALMOST 4 MONTHS LATER, VW WILL NOT FIX, HAS NO DATE FOR A FIX, AND REFUSES TO DISABLE AIR BAG.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- SACRAMENTO, CA
WHILE WAITING FOR THE BUY-BACK THROUGH THE CLASS ACTION FRAUD SETTLEMENT, LAST SATURDAY, SEPT. 10, 2016 MY 2013 PASSAT TDI WITH APPROXIMATELY 70K MILES SHUDDERED AND LOST ALL POWER. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND THEN HAD IT TOWED TO THE VW DEALER. THEY HAVE INFORMED ME THAT THE HIGH PRESSURE FUEL PUMP FAILED AND SPEWED METAL FRAGMENTS THROUGHOUT THE ENTIRE FUEL SYSTEM. THE REPAIR COST QUOTED IS $6581.44. IT DOES NOT APPEAR THAT I AM THE ONLY PERSON SUFFERING THIS CATASTROPHIC FAILURE AROUND THE 70K MILE MARK. IN FACT, EVEN THE DEALER'S SERVICE MANAGER FOR VACAVILLE VOLKSWAGEN, JENNIFER PIRANI, STATED SHE IS AWARE OF THIS AS A PROBLEM WITH THIS YEAR AND MODEL PASSAT AND SHE ALSO OWNS A 2013 PASATT TDI WITH SIMILAR MILEAGE AND IS TRYING NOT TO DRIVE HER'S SO SHE CAN MAKE IT THROUGH THE BUY-BACK. IT WOULD APPEAR THIS IS A DEFECTIVE PART WITH A SERIOUS DESIGN FLAW CAUSING EXCESSIVE DAMAGE AT A GREAT REPAIR COST.
Source: NHTSA WEB SITE -
2013 VOLKSWAGEN PASSAT- PLATHE, KS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 VOLKSWAGEN PASSAT- CHICAGO, IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE