2010 VOLKSWAGEN PASSAT Complaints

SERVICE ENGINE NOTIFICATION CAME ON IN LATE DECEMBER. I CALLED THE DEALERSHIP FOR AN APPOINTMENT. THE PERSON WHO ANSWERED TOLD ME MY VEHICLE DIDN'T NEED A 100K CHECK UP BUT IT WAS DUE FOR AN OIL CHANGE AND I COULD JUST WALK IN WITHOUT AN APPOINTMENT. I WALKED IN A FEW DAYS LATER AND THEY TOLD ME I NEEDED AN APPOINTMENT FOR THE OIL CHANGE. I JUST HAD IT AT THE DEALERSHIP FOR AN INSPECTION AND RECALL IN OCTOBER; THE GUY WAITING ON ME WONDERED WHY THEY DIDN'T DO THE OIL CHANGE AND 100K CHECK UP THEN. I COULDN'T GET AN APPOINTMENT UNTIL AFTER THE HOLIDAYS. I DROPPED IT OFF JANUARY 2. JANUARY 3 AT 3:30 PM I GOT A TEXT STATING THEY NEEDED TO KEEP IT UNTIL THE NEXT DAY TO FIGURE EVERYTHING OUT. I PICKED IT UP ON THE 4TH. AFTER DRIVING STRAIGHT HOME AND LOCALLY, NOT MORE THAN 10 MILES, THE ENGINE LIGHT STARTED FLICKERING AND I PARKED IT AT HOME. IT WAS A SATURDAY. I TRIED TO GET IN TOUCH WITH SOMEONE BUT NO ONE RESPONDED UNTIL MONDAY. THEY TOLD ME TO BRING IT BACK IN. I CALLED AAA; THEY SENT A TOW TRUCK; HE TRIED TO START IT TO GET IT OUT OF THE DRIVEWAY BUT IT WOULDN'T TURN OVER; I HAD IT TOWED. THEY TOLD ME IT WAS THE TIMING CHAIN AND IT WOULD BE OVER $5,000 TO FIX IT.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG PARTIALLY DEPLOYED. PRIOR TO THE DEPLOYMENT, THE CONTACT HEARD SEVERAL POPPING SOUNDS COMING FROM THE STEERING WHEEL UNDERNEATH THE HORN PAD. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) ON SEPTEMBER 7, 2018. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.

THE SEAT FRAME ON THE DRIVER'S SEAT FAILED IN MY CAR. THE STEEL HAD POOR WELD POINTS AND BROKE IN HALF. IT LOOKED LIKE CHEAP STEEL AND HAD IT HAPPENED IN A WRECK, IT WAS POSSIBLE THAT STEEL WOULD HAVE IMPALED THE DRIVER.

MY CLOCK SPRING FAILED ON MY STEERING WHEEL AND HAD TO BE REPLACED FOR THE FIRST TIME. SYMPTOMS WERE: THE WHEEL LOCKED UP, A CRUNCHING SOUND WAS HEARD, AND IT WAS DIFFICULT TO TURN THE CAR.

2010 VOLKSWAGEN PASSAT WAGON. 88K MILES. CHECK ENGINE CAME ON AS I WAS DRIVING IT IN THE CITY. WITHIN ONE HOUR OF CHECK ENGINE LIGHT APPEARING I STOPPED THE CAR. WHEN I TRIED TO RESTART 30 MINUTES LATER IT REFUSED TO START. PROMPTLY HAD IT TOWED TO DEALER. VW DEALERSHIP MECHANIC SAYS: TIMING IN THE ENGINE SLIPPED DUE TO SLACK IN TIMING CHAIN. COMPRESSION MEASURED LOW TO NONE. INCORRECT TIMING HAS CAUSED DAMAGE TO VALVES AND CAMSHAFT. VEHICLE WILL NEED A CYLINDER HEAD, CAMSHAFT, TIMING CHAIN & TENSIONER TO START. THEY SAY THIS PORTION WILL COST ME $5,700 PLUS TAX. ALSO A POSSIBILITY IT WILL NEED AN ENGINE BLOCK IF THE CYLINDER WALL IS DAMAGED IN ADDITION. IN MY RESEARCH I'VE FOUND MANY VW OWNERS COMPLAINING OF THE SAME PROBLEM. IT IS OBVIOUSLY A MAJOR REOCCURRING PROBLEM THAT VW IS AWARE OF. I CANNOT AFFORD TO FIX THIS CAR.

THE CLOCK SPRING ON MY CAR'S STEERING HAS FAILED TWICE NOW IN A 4 YEAR PERIOD. VW REFUSES TO ACKNOWLEDGE IT'S A PROBLEM AND CLAIMS MY MODEL IS NOT IMPACTED BY OTHER RECALLS FOR THAT PART. THIS LAST TIME THE CLOCK SPRING FAILED, THE RIBBON CAME UNDONE AND PREVENTED ME FROM TURNING THE STEERING WHEELING, NEARLY CAUSING A WRECK. AFTER FORCEFULLY JERKING THE STEERING WHEEL, THE RIBBON CAME LOOSE AND I WAS ABLE TO TURN. THIS IS A SAFETY ISSUE SINCE THE LOSS OF STEERING CAN RESULT IN A WRECK.

TAKATA RECALL I RECENTLY PURCHASED THIS VEHICE. I BRING IN TO THE KING VW TO HAVE IT DONE. BUT IT HAS NOT BEEN CLEARED BY NHTSA OR VOLKSWAGEN OF AMERICA. I HAVE NOT RECEIVED ANY PAPERWORK ABOUT THIS. I KNOW THIS FROM CARFAX. THERE WAS NO COLLISION, FIRE OR SUCH, SPEED WAS 0 MPH

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF ALAMO HEIGHTS (LOCATED AT 1402 NE LOOP 410 EXPRESSWAY, SAN ANTONIO, TX 78209, (210) 828-1201) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 180378267. THE APPROXIMATE FAILURE MILEAGE WAS 109,982. *TT CONSUMER STATED FUEL PUMP MODULE WAS IN A RECALL AND REPAIRED.*JB

"TAKATA RECLL"I PUT A NEW MOTOR IN NOW THE POWER STEER LIGHT CAME ON IT IS HARD TO TURN. I WAS DRIVER ON I-10 COMING FROM DR.OFFICE IN TALL.IT RUN GOOD JUST "POWER STEER" HARD & JUST GOT THE OTHER "RECALL FIX ,AIR BAG,FUEL PUMP,THIS MONTH AND LORD PLEASE LET ME GET HELP WITH THIS I WAS OUT A LOT OF MONEY FOR MOTOR.PLEASE JESUS.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) BY AN UNKNOWN DEALER, BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,182.