2006 VOLKSWAGEN PASSAT Complaints

ON 7/13/06 I PURCHASED A NEW 2006 VW PASSAT FROM BERT SMITH VW IN ST. PETERSBURG, FLORIDA. I TOOK DELIVERY AT 5PM ON FRIDAY 7/14/2006. I HAVE 4 MAJOR PROBLEMS. BERT SMITH VW SERVICE PERSON (NOEL APONTE AND HIS SERVICE MANAGER MICHAEL) AND THEY SAY THAT THEY HAVE NEVER HEARD OF THE BELOW ISSUES. FIRST ISSUE: I HAVE EXTREME IDLE SHAKING OF THE ENGINE. THIS IS CONSTANT - MEANING YOU WOULD HAVE TO TURN OFF THE IGNITION TO STOP IT. I CAN SHIFT THE TRANSMISSION INTO NEUTRAL AND STILL FEEL THE SHAKING. I CAN PUT THE GEAR IN PARK OR IN DRIVE AND IT IS STILL SHAKING. SOMETIMES THE SHAKING IS MILD (LIKE THE SHAKING WHILE BRAKING) OTHER TIMES IT IS SEVERE...SO SEVERE YOU CAN SEE THE ENTIRE CAR SHAKE. SECOND MAJOR ISSUE: I DRIVE MY CAR OF A PARKED POSITION (OR AFTER COMING TO A ROLLING STOP AT A LIGHT) AND THE CAR FEELS LIKE IT IS TRYING TO PULL OR LUNGE FORWARD WHILE MY FOOT WAS PREVIOUSLY ON THE BRAKE. AT THIS TIME I HAVE TO PUT EXTREME PRESSURE ON THE BRAKES TO KEEP IT FROM MOVING FORWARD. THE LIGHT TURNS GREEN AND I AM OFF. I COME TO ANOTHER LIGHT, THE SAME THING HAPPENS. REGARDING THESE 2 ISSUES, HERE IS A THREADED DISCUSSION ON THE WEBSITE VWVORTEX.COM. HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=2619540 ALL OF THESE OWNERS HAVE THE SAME PROBLEM. ALL FEEL VW IS GIVING THEM THE RUN AROUND. I AM NOT HAPPY ABOUT THIS. IS THERE A TSB ON THIS PROBLEM? THESE ISSUES ARE ON-GOING THE MOMENT I LEFT THE BERT SMITH DEALERSHIP ON FRIDAY 7/14/06. THIRD ISSUE: THE CAR SEEMS TO HAVE SEVERE THROTTLE LAG WHILE DRIVING AND AT A STAND STILL. I AM AT A LIGHT, I PRESS THE GAS PEDAL AND THERE'S SIGNIFICANT LAG TIME BETWEEN THE TIME THE CAR BEGINS TO ROLL. FOURTH ISSUE: THE FRONT END SQUEAKING REALLY BAD. IT BECAME PROGRESSIVELY WORSE AND BERT SMITH REPLACED THE FRONT PASSENGER SIDE STRUT BEARING ON THURSDAY 7/21. IT'S HAPPENING AGAIN. THE 2ND FRONT BEARING HAS TO BE REPLACED, AND MAYBE THE ONE THAT WAS ALREADY REPLACED HAS TO BE FIXED AGAIN. *NM

THERE WERE NO EVENTS LEADING UP TO FAILURE WHEN DEPRESSING THE ACCELERATOR WHILE THE VEHICLE IS MOVING FORWARD THERE IS A ONE TO TWO SECOND DELAY BEFORE THE VEHICLE MOVES FORWARD. I SERVICED THE VEHICLE WITH VOLKSWAGEN AND THEY SAID THAT THIS IS NORMAL. *NM

THERE ARE NO EVENTS LEADING UP TO FAILURE. I DIDN'T EXPERIENCE THE SYMPTOM WHEN I BOUGHT THE CAR. THE CAR HAD 71 MILES AT THE TIME OF PURCHASE. I STARTED EXPERIENCING THE PROBLEM BETWEEN 200-250 MILES. FAILURE: THE VEHICLE SOMETIMES SHAKES MILDLY TO VIOLENTLY WHEN THE IGNITION IS ON AND THE VEHICLE IS IN PARK OR NEUTRAL. I SERVICED THE VEHICLE WITH VOLKSWAGEN AND THEY SAID THIS IS NORMAL. *NM

I PURCHASED MY VW 3.6 4MOTION PASSAT WITH 71 MILES. WHEN THE VEHICLE REACHED 200 TO 250 MILES, THE ENGINE STARTED SHAKING WHEN GENTLY APPLYING BRAKES AT SLOW SPEEDS. I ALSO EXPERIENCE THIS WHEN THE GEAR IS IN DRIVE AND THEIR IS NO GAS BEING APPLIED. I HAVE SERVICED THE VEHICLE WITH VOLKSWAGEN TWICE AND THEY STATE THAT THIS IS NORMAL BEHAVIOR. I HAVE RESEARCHED THIS THROUGH A INTERNET FORUM AND DISCOVERED THAT NOT ALL OWNERS OF THE SAME VEHICLE TYPE THAT I HAVE EXPERIENCE THIS SYMPTOM. THE SHAKING TOPIC CAN BE FOUND AT THE FOLLOWING URL. HTTP://FORUMS.VWVORTEX.COM/ZEROTHREAD?ID=2619540. *NM

MY WIFE AND I LEASED A 2006 PASSAT VALUE EDITION ON 06/24/06 FOR THIS COMPANY. IT CAME TO MY WIFE'S ATTENTION ON 07/20/06 WHILE AT WORK THAT THE CAR IS LEAKING OIL. SHE CALLED ME AND I CALLED THE DEALER. PAUL AUERBACH OF MOUNTAIN STATES INFORMED ME THAT THEY WOULD FIX THE PROBLEM. I SCHEDULED THE APPOINTMENT FOR MY WIFE AT 6-6.30PM SINCE SHE USES THE VEHICLE. THEIR SERVICE DEPARTMENT CLOSES AT 7.00PM. HE ALSO ADVISED ME THAT THEY MIGHT HAVE TO KEEP THE VEHICLE DEPENDING ON THE PROBLEM SO THEY WOULD GIVE US A LOANER IF NECESSARY. MY WIFE TOOK THE CAR IN AT AROUND 5.40PM ON 07/20/06. WHEN SHE GOT THERE SOMEONE TOLD HER THAT SHE WOULD HAVE TO WAIT TIL 07/21/06 TO HAVE IT LOOKED AT.THIS WAS NOT THE AGREEMENT. MY WIFE CALLED ME WHEN SHE GOT TO THE DEALERSHIP AND I TOLD HER TO TELL THEM THAT WE WEREN'T GOING TO PAY FOR THE REPAIR. SHE TOLD PAUL THAT IN THE PRESENCE OF THE SALES GUY WHO SOLD US THE CAR(KENNY). THEN PAUL WENT TO THE SERIVCE GUY AND HE INFORMED HIM THAT THE DAMAGAE WAS NOT COVERED UNDER WARRANTY. I ACCEPT THAT, BUT THIS PAUL A SALES MANAGER SPECIFICALLY TOLD MY WIFE THAT THEY WOULD REPAIR IT AT NO COST TO US. UNLESS HE AND KENNY ARE WILLING TO CALL MY WIFE A LIAR I CONSIDER THAT A VERBAL CONTRACT. THEY WANT US TO PAY $506.00 TO HAVE IT FIXED. NOW MY WIFE AND I HAVE OWNED A FEW VEHICLES IN OUR LIFE AND NEVER HAD A PROBLEM LIKE THIS. I THINK THAT THIS IS A MANUFACTURING DEFECT AND THE DEALER SHOULD FIX IT AT NO COST TO US BECAUSE THEY SAID THEY WOULD, SEEING THAT THE CAR IS BARND NEW. ALSO THE SALES GUY, KENNY WAS NTO FORTH COMING WITH US WHEN HE TOLD US THAT THE CAR TAKES ANY TYPE OF FUEL. GRADE 87 OR HIGHER OF COURSE. THAT IN IT SELF IS TURE, BUT HE FAILED TO MENTION THAT IT WAS HIGHLY RECOMMENDED TO USE ONLY PREMIUM FUEL. NO PROBLEM.

RECURRING ENGINE MISFIRE. THERE IS A ENGINE MISFIRE THAT SEEMS TO OCCUR MOSTLY WHEN IT'S VERY HOT OUTSIDE (ARIZONA SUMMERS!) AND SIGNIFICANTLY AFFECTS THE CAR'S ABILITY TO ACCELERATE. I TOOK IT TO THE DEALER WHO CHECKED THE FUEL FILTER AND FOUND NO PROBLEM. THEY RESET THE CODE AND GAVE THE CAR BACK TO ME. THE PROBLEM IS STILL OCCURRING AND I AM SCHEDULED TO TAKE THE CAR IN AGAIN. THE DEALERSHIP SAID THEY CONTACTED VW AMERICA AND VW AMERICA STATED THEY KNOW OF NO PROBLEM, BUT FOR ME TO BRING THE CAR IN AND ATTEMPT TO RECREATE THE CIRCUMSTANCES UNDER WHICH THE MISFIRE OCCURS. *JB

2006 VW PASSAT 2.0T AIRBAG FAILURE. TWO PREVIOUS AIRBAG FAULT WARNING LIGHTS, DEALER SIMPLY RESET. ON THIRD FAILURE LIGHT WARNING, I WAS ADVISED THE PASSENGER SEAT AIRBAG SYSTEM WAS BROKEN. VW OF AMERICA ADVISED ME TO "JUST DRIVE" WITH THE WARNING LIGHT ON AND THAT EVERYTHING WAS OK! *JB

2006 VOLKSWAGEN PASSAT DELAY IN ACCELERATION, WHILE ACCELERATOR WAS DEPRESSED. *KB THE CONSUMER WAS TOLD THERE WAS NO FIX FOR THE HESITATION. THE CONSUMER WAS TOLD THE PROBLEM WAS KNOW AS THE CALIFORNIA 5 MPH START HESITATION. THE DEALER STATED IT WAS A SOFTWARE ISSUE THAT WOULD BE CORRECTED IN THE NEAR FUTURE. *JB

THERE IS AN UNSAFE PROLONGED HESITATION WHEN DEPRESSING THE ACCELERATOR PEDAL ON THE 2006 VOLKSWAGEN PASSAT 3.6 LITER 4 MOTION. WHEN DEPRESSING THE ACCELERATOR PEDAL, NOTHING HAPPENS UNTIL YOU'VE DEPRESSED THE PEDAL APPROX. 3/4 TO AN INCH OF PEDAL TRAVEL, THEN ALL OF A SUDDEN, THE CAR LURCHES AND ACCELERATES AT WHAT FEELS LIKE HALF TO FULL THROTTLE. IT IS A RANDOM HESITATION, YET OCCURS AT PROBABLY 30% OF THE TIME. IT IS MOST NOTICEABLE WHEN STARTING FROM A STOP, YET WILL HAPPEN ON THE HIGHWAY, IF ACCELERATING TO PASS. THIS IS A VERY DANGEROUS MALFUNCTION. IF THIS ABRUPT ACCELERATION OCCURS IN SNOWY OR ICY CONDITIONS, IT COULD CAUSE A LOSS OF CONTROL. I HAVE EXPERIENCED SEVERAL TIMES, WHEN I EXPECTED MY CAR TO MOVE FORWARD WHEN I DEPRESSED THE GAS PEDAL, ONLY TO HAVE IT HESITATE AND NEARLY CAUSE AN ACCIDENT. THIS CAR HAS A DRIVE BY WIRE ACCELERATOR, WHICH I BELIEVE IS A FAIRLY RECENT DESIGN CHANGE. WE HAVE ANOTHER CAR WITH THE SAME TYPE OF SYSTEM WHICH DOES NOT DO THIS. I HAVE READ 2 NEW CAR REVIEWS THAT HAVE MENTIONED THIS PROBLEM WITH THIS PARTICULAR MODEL. AFTER TAKING DELIVERY, I CALLED TO TELL THE SERVICE DEPARTMENT OF THIS PROBLEM. AFTER TRYING TO CONVINCE ME THAT THIS WAS "NORMAL", THEY TOOK MY CAR IN TO TRY TO RESOLVE THE PROBLEM. IT WAS THERE FOR 10 DAYS, DURING WHICH TIME 2 ENGINEERS CAME OUT FROM VOLKSWAGEN TO LOOK AT THE CAR. THEY AGREED THAT THERE WAS SOMETHING AMISS, AND FELT THAT THEY NEEDED A SOFTWARE UPDATE INSTALLED. THERE WAS NOT ONE AVAILABLE, AND I WAS TOLD ON MARCH 30TH THAT IT WOULD BE READY WITHIN 30 DAYS. IT HAS NOW BEEN 3 MONTHS SINCE THEN, AND MULTIPLE PHONE CALLS LATER, A FIX IS STILL NOT READY. I HAVE BEEN TOLD THAT IT IS READY, BUT WAITING GOVERNMENT APPROVAL, AND THEN TOLD THAT NOTHING IS READY. NO ONE AT VOLKSWAGEN CUSTOMER SERVICE HAS BEEN ABLE TO GIVE ME AN ESTIMATED TIME WHEN MY CAR CAN BE REPAIRED. THERE IS REALLY NO "INCIDENT" TO REPORT, OTHER THAN AN UNSAFE MALFUNCTION WHICH NEEDS TO BE CORRECTED. *NM

2006 VW PASSAT 3.6 TWO WEEKS AGO A NOISE APPEARED QUITE SUDDENLY. ORIGINALLY THOUGHT THE CAR IN FRONT OF ME HAD A BAD MUFFLER. NOISE COMING FROM FRONT, RIGHT OF CAR. ALMOST SOUNDED LIKE A BASEBALL CARD IN YOUR BIKE SPOKES BUT LOUDER AND DEEPER. STARTS AT AROUND 50 MPH. TONE AND SPEED OF SOUND DECREASES AS SPEED OF CAR DECREASES BUT OTHERWISE STAYS CONSTANT. DISAPPEARS WHEN YOU TAKE YOUR FOOT OFF GAS. TOOK IT TO CARTER VW. THEY HEARD SOUND. TOLD ME THAT AIR PRESSURE IN FRONT, RIGHT TIRE WAS AT MAX AND SO THEY LET SOME AIR OUT AND THAT "FIXED" THE PROBLEM. IT DID NOT. SINCE I HAD NOT HAD THE TIRE PRESSURE CHANGED SINCE I BOUGHT THE CAR IN NOV - I FOUND IT HARD TO BELIEVE THAT WOULD FIX THAT PROBLEM AND TOLD THEM THAT. WILL TAKE IT TO CHAPLINS VW, WHICH IS MUCH CLOSER TO HOME. *JB