2014 VOLKSWAGEN PASSAT Complaints

THE VEHICLE HAD BEEN SHUTTING OFF WITHOUT NOTICE AND STALLING. CALLED THE VW DEALERSHIP AND THEY TOLD US TO DROP IT OFF. ON SEPTEMBER 5TH, 2014 VEHICLE WAS DROPPED OFF GOT SEVERAL CALLS STATING THAT THE TECHNICIAN COULDN'T DUPLICATE THEM PROBLEM, FINALLY WE RECEIVED A VOICE MESSAGE THE TECH WAS ABLE TO DUPLICATE. VEHICLE WAS GIVEN BACK TO US ON SEPTEMBER13, 2014, STATING IT WAS THE CRANK SENSOR THAT FAILED AND NEEDED TO BE REPLACED. TOOK THE VEHICLE HOME DROVE AROUND THE WEEKEND AND ITS BEGAN TO STALL AGAIN. ON SEPTEMBER 15TH, 2014 DRIVING TO MY DAUGHTER'S SCHOOL ON THE I-15 FREEWAY PASSING A SEMI-TRUCK THE VEHICLE SHUTS OF COMPLETELY, STEERING WHEEL GETS HARD NO CONTROL, NO POWER TO THE VEHICLE. I PUSHED THE HANDLE TO NEUTRAL START THE CAR AGAIN AND SLAM THE HANDLE TO DRIVE. CAR STARTED RIGHT UP PULLED TO THE SIDE AND CALLED THE DEALERSHIP. DROVE THE VEHICLE OFF THE FREEWAY WITH HAZARD LIGHTS, DROPPED MY DAUGHTER OF AT SCHOOL AND DROVE STRAIGHT TO THE DEALERSHIP. TOLD THE SERVICE TECH, I TRUSTED YOUR TECH'S HAD FIXED THIS PROBLEM, MY DAUGHTER AND I COULD HAVE GOTTEN KILLED BECAUSE OF THE LOSS OF POWER AND THE VEHICLE SHUTTING OFF WITH NO NOTICE! CALLED THE VW CORPORATE NO ONE IS WILLING TO HELP OR LISTEN. TOLD [XXX] IN VW CORP THAT WE COULD HAVE BEEN KILLED IN THIS UNSAFE CAR, SHE REPLIED" YOU COULD GET KILLED CROSSING THE STREET OR IN ANOTHER VEHICLE DON'T BLAME IT ON VW CARS. NO CONCERN WITH OUR SAFETY. THE VEHICLE IS READY TO BE PICKED UP THEY REPLACED THE ENGINE HARNESS. I AM SCARED FOR MY SAFETY AND MY KIDS SAFETY. MANY COMPLAINTS IN THE CONSUMER AFFAIRS REGARDING 2014 VW PASSATS, WE ARE NOT THE ONLY ONES WITH THESE ISSUES. I JUST WANT A SAFE RELIABLE VEHICLE TO DRIVE AROUND WITH MY FAMILY. I WANT TO BE PLACED INTO ANYTHING BUT A PASSAT. SOMETHING SAFE, RELIABLE TRANSFER MY DEBT TO ANOTHER VEHICLE, JUST WANT TO BE SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,400.

MY 2014 PASSAT TDI VEHICLE PULLS TO THE RIGHT ...ON HIGHWAY, IN RIGHT LANE, WILL MOVE RIGHT OFF THE ROAD IN LESS THAN 7 SECONDS IF HANDS ARE NOT ON THE WHEEL. DEALER MADE SOME IMPROVEMENTS ....IE BEFORE IT WOULD RUN OFF THE ROAD IN LESS THAN 3 SECONDS. VW FIELD REPRESENTATION CLAIMS THIS IS NORMAL EFFECT OF ROAD CROWN AND REFUSES TO CORRECT THE CONDITION. I DROVE A PASSAT ( NON DIESEL ) THAT DROVE FINE... I DROVE A 2015 PASSAT DIESEL THAT WAS BETTER BUT STILL HAD EXCESSIVE PULL FROM ROAD CROWN. I'M CONSTANTLY FIGHTING THE VEHICLE TO STAY ON THE HIGHWAY....ESPECIALLY WHILE DRIVING IN THE RIGHT LANE. THIS IS A SAFETY ISSUE TO ME .....VEHICLE WILL NOT STAY ON THE ROAD! *TR

SINCE PURCHASED WE HAVE FOUND THE RNS-510 RADIO NAVIGATION ASYSTEM TO BE A DANGEROUS ITEM THAT VOLKSWAGEN HAS KNOWN ABOUT FOR A NUMBER OF YEARS. THEIR TECH TIPS NUMBER, TT 91-13-01 DATED 2/8/2013, UPDATED ON 5/9/2014 BASICALLY TELLS THE CAR OWNER TO JUST LIVE WITH IT. I THINK NOT SINCE IT IS DANGEROUS AND LIFE THREATENING. IN SPEAKING WITH VW TECHS AT A NUMBER OF DEALERSHIPS I HAVE BEEN TOLD THIS SYSTEM IS , "CRAP', "SUCKS", " IS UNDERPOWERED", "HAS BEEN A PROBLEM SINCE IT WAS INTRODUCED", "IS A PAIN IN THE [XXX]", "WILL NEVER WORK RIGHT BECAUSE IT IS UNDERPOWERED". MY WIFE IS AFRAID TO DRIVE IT BECAUSE OF CONCERNS WITH THE AFOREMENTIONED RADIO NAVIGATION SYSTEM. WHEN PUTTING THE VEHICLE IN REVERSE AND WAITING FROM 3-7 SECONDS THE REARVIEW CAMERA SHOWS A PICTURE.WHEN PLACED IN DRIVE THE REARVIEW CAMERA STAYS ON THE SCREEN FOR AROUND 8-9 SECONDS. MY WIFE HAS FOUND THIS DISTRACTING AND DANGEROUS IN MOVING FORWARD BUT HAVING A REAR VIEW STILL VISIBLE ON THE SCREEN TAKING THE DRIVERS ATTENTION FROM CONCENTRATING ON THE ROAD AHEAD. THE RADIO TOUCH SCREEN IS ALSO A PROBLEM THAT AT TIMES REQUIRES MULTIPLE TOUCHES TO GET A CHANNEL CHANGE, AGAIN A DISTRACTION TO THE DRIVE. NOW THE NAVIGATION SYSTEM IN THIS UNIT ALSO IS A PAIN. WHEN MY WIFE WOULD USE THE NAVIGATION SYSTEM THE MAP WOULD FREEZE UP ON THE ORIGINAL STREETS AND NOT PROGRESS AS SHE WENT FORWARD. I TRIED ALL OF THESE THINGS AND AGREE COMPLETELY. THIS UNIT IS GARBAGE THAT IS A BIG DISTRACTION THAT VW HAS KNOWN ABOUT SINCE THE RNS-510 WAS FIRST INTRODUCED. THE RNS-510 CAME IN MY PASSAT SEL PREMIUM WHICH IS SUPPOSED TO BE THE TOP END PASSAT. ONE WOULD THINK THAT SUCH A VEHICLE WOULD CONTAIN A UNIT THAT WOULD FUNCTION IN A SAFE MANNER. I THINK THIS IS THE TYPE OF DEFECTIVE PART THAT SHOULD REQUIRE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I TRIED TO POSITION MYSELF TO ENTER A PARKING LOT. I CHANGED GEAR TO REVERSE, TO BACK UP. I SWITCHED GEAR AGAIN TO DRIVE. I PROCEED TO THE LOT AND THAT'S WHEN THE CAR MOVED AT A VERY HIGH SPEED. I HIT THE BRAKE, BUT HAD BREAK FAILURE . I COULD NOT STOP THE CAR, IN THE PROCESS (7) OTHER CARS WERE HIT... UNTIL THE CAR WAS STOPPED BY ANOTHER CAR THAT WAS HIT.

WAS ENTERING THE 241 TOLL ROAD AT PORTOLA RD. IN LAKE FOREST. HAVE JUST COME TO SPEED THE CAR COMPLETELY SHUT OFF. THE ENGINE AND ALL ELECTRONIC CAME TO AN INSTANT STOP. I WAS ABLE IN THIS CASE TO ROLL TO THE SHOULDER, HOWEVER, HAD THIS HAPPENED IN ANOTHER PLACE AT ANOTHER TIME I COULD HAVE BEEN KILLED. IT WAS BAD ENOUGH AT IT WAS. THIS SHOULD NEVER HAPPEN. *TR

WHILE APPROACHING A STOP SIGN AND SLOWING DOWN, THE VEHICLE COMPLETELY SHUT DOWN,COULD NOT STEER AS STEERING WHEEL LOCKED,LOST ALL POWER, COULD NOT APPLY BRAKES AS THEY DID NOT WORK, THEN THE SAME THING HAPPENED A 1/2 HOUR LATER COMING OUT OF A PARKING LOT, CALLED THE VW NATIONAL NUMBER, EXPLAINED WHAT HAPPENED AND HOW DANGEROUS THIS COULD HAVE BEEN IF IT HAPPENED AT FASTER SPEEDS, THEY DID NOT SEEM OVERLY CONCERNED, TOLD ME TO TOW IT TO THE NEAREST VW DEALER FOR SERVICE, THIS VEHICLE IS UNSAFE TO DRIVE, I DON'T FEEL SAFE IN TAKING IT BACK FROM THE DEALER, WHAT DO I DO? *TR

I WAS DRIVING ON THE NORTHERN STATE PARKWAY GOING EAST AROUND 8 AM. THERE WAS CONSTRUCTION ALONGSIDE THE ROAD, AS WELL AS MANY POTHOLES. AS I WAS EXITING FOR THE LIE, THERE WAS A BIG POTHOLE THAT I COULD NOT AVOID. I HIT THE POTHOLE AND MY FRONT PASSENGER TIRE BLEW OUT. THE TIRE WAS COMPLETELY DESTROYED. *TR

WHILE DRIVING THE CAR ON 2 SEPARATE OCCASIONS WENT FROM THE "ON" POSITION TO "ACCESSORY" OR IN BASIC TERMS IT SHUT OFF CAUSING A LOSS IN CONTROL OF THE VEHICLE. AFTER A FEW MINUTES I WAS ABLE TO START THE CAR AGAIN AND DRIVE IT NORMALLY. *TR

I WAS DRIVING ON THE NORTHERN STATE PARKWAY GOING EAST AROUND 8 AM. THERE WAS CONSTRUCTION ALONGSIDE THE ROAD, AS WELL AS MANY POTHOLES. AS I WAS EXITING FOR THE LIE, THERE WAS A BIG POTHOLE THAT I COULD NOT AVOID. I HIT THE POTHOLE AND MY FRONT PASSENGER TIRE BLEW OUT. THE TIRE WAS COMPLETELY DESTROYED. *JS