2013 VOLKSWAGEN PASSAT Complaints

CHECK ENGINE LIGHT CAME ON 2013 TDI PASSAT. CAR JUST OUT OF WARRANTY @ 41000MILES. TOOK TO DEALER. ADBLUE HEATER ELEMENT "BURNED UP." CAUSED DAMAGE TO ADBLUE CONTROL MODULE. COMMON PROBLEM WITH THIS CAR (ALL OVER WEB) . $1200 TO REPAIR. CALLED VW ADVOCATE. THEY COVERED ENTIRE COST OF REPAIR

TAKATA RECALL - IT WAS BROUGHT TO MY ATTENTION THAT MY CAR IS ONE OF MILLIONS THAT HAS A DEFECTIVE TAKATA AIRBAG ON THE DRIVER SIDE. I WAS ALSO TOLD THAT HONDA AND MANY OTHER COMPANIES ARE OFFERING RENTAL CARS UNTIL THE ISSUE CAN BE RESOLVED, AND HAVE FAMILY MEMBERS WHO HAVE RECEIVED RENTALS. AFTER SPEAKING WITH VOLKSWAGEN DIRECTLY THEY INFORMED ME THAT "WE DON'T HAVE THE PARTS TO FIX YOUR CAR, OR KNOW WHEN THEY ARE COMING IN." THEY ALSO SAID WE AREN'T OFFERING RENTALS IN THE MEAN TIME. HOW IS A MASSIVE COMPANY LIKE VOLKSWAGEN ALLOWED TO LET THEIR CUSTOMERS DRIVE CARS THAT HAVE BEEN FOUND UNSAFE AND LEAD TO DEATHS? THE NSTHA NEEDS TO MAKE SURE PEOPLE LIKE MYSELF ARE PROVIDED WITH SAFE CARS UNTIL THE PROBLEM CAN BE FIXED. IT IS THE NSTHA JOB TO ENSURE AMERICAN DRIVERS ARE SAFE AND KEEP A SKEPTICAL EYE ON LARGE CAR COMPANIES WHO HAVE A TRACK RECORD OF CUTTING CORNERS. IT IS NOT ETHICAL OR MORAL FOR A COMPANY TO NOT BE HELD TO THE SAME STANDARD AS OTHERS. MAKE VOLKSWAGEN CORRECT THE PROBLEM OR PROVIDE SAFE CARS.

FOR FOUR MONTHS NOW I HAVE RECEIVED RECALL NOTICES FROM VW. I TRY TO GET MY VEHICLE REPAIRED, BUT AM TOLD THE PARTS ARE NOT AVAILABLE. TODAY I RECEIVED ANOTHER LETTER FROM VW SAYING I NEED TO GET THIS DONE ASAP, BUT WHEN I CALL, THE PARTS ARE NPT AVAILABLE. SOMEONE NEEDS TO GET THESE PARTS BEFORE ANOTHER FATALITY OCCURES.

"TAKATA RECALL" HELLO I JUST WANTED TO STATE THAT I LOVE MY CAR BUT I HAVE RECEIVED NOT ONE BUT TWICE A RECALL ON MY CAR. THE FIRST WAS ABOUT MY WINDSHIELD WIPERS BUT NOW THE DRIVER AIRBAG....? I FIRST LOOKED UP THE SEVERITY OF THE DEFECT TO FIND SERIOUS INJURIES AND EVEN DEATH HAS BEEN THE RESULT OF THE DEFECTED PART NOT PROPERLY WORKING... THIS IS VERY ALARMING BECAUSE ANYTHING CAN HAPPEN WITH MOTORISTS ON THE ROAD AND IT DOESN'T HAVE TO BE YOUR FAULT. SO I CALLED THE LOCAL VOLKSWAGEN DEALERSHIP TO INQUIRE ABOUT WHAT AM I TO DO HAVING THIS BY LAW UNSAFE VEHICLE NOTE MY ONLY VEHICLE IN WHICH I'M STILL PAYING FOR AND ONLY HAD A LITTLE OVER A YEAR WITH. I DRIVE MY CAR EVERYDAY AND AM AT RISK EVERYDAY WITH A WIFE AND CHILD WHO ALSO RIDE WITH ME AND MY WIFE DRIVES FROM TIME TO TIME. THEY TOLD ME THEY HAD NOT RECEIVED THE PARTS TO CORRECT THIS ISSUE YET AND I WILL RECEIVE A LETTER WHEN THEY DO. I EXPRESSED MY CONCERN AND TRULY FEEL THAT VOLKSWAGEN IS RESPONSIBLE FOR AT LEAST OFFERING A REPLACEMENT VEHICLE DUE TO ITS THEIR ERROR FOR SAFETY INSPECTIONS AND CHECKS UNTIL THE MATTER IS RESOLVED. I EXPRESSED ALSO AFTER THEY DENIED ANY HELP OTHER THAN TO WAIT WOW ID RATHER HAD NOT KNOWN THAN TO HAVE TO GET IN MY CAR EVERYDAY WONDERING IF MY AIR BAG IS GOING TO KILL ME... I TRULY FEEL THAT THIS ISSUE WAS AND IS NOT BEING TAKEN SERIOUSLY AT ALL AND I AS AN PAYING LAW ABIDING HAVE RIGHTS. THIS IS NEGLIGENCE AND I HAVE READ WHERE THIS NEGLIGENCE LED TO LOSS OF LIFE!

I RECEIVED A SAFETY RECALL FROM VW REGARDING THE TAKATA AIRBAGS. I CALLED THE CUSTOMER CARE (800-893-5293). THEY WERE NOT ABLE TO PROVIDE ANY INFORMATION. I WANT A LOANER VEHICLE OR A REPLACEMENT VEHICLE FOR MY 20-YEAR OLD SON.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LETTER FROM SENATOR BALDWIN ON BEHALF OF CONSTITUENT RE 2013 VOLKSWAGEN PASSAT RECALL. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB UPDATED 05/12/16.*JB

REDUNDANT TANK HEATER FAILURE. VERY COMMON ISSUE (TO THE POINT THAT THERE ARE SEVERAL "HOW TO" FIX IT YOURSELF PROCEDURES AND A "HACK" TO TRICK THE MIL LIGHT INTO THINKING IT IS WORKING. EVEN THOUGH IT FAILED WITHIN THE CARB WARRANTY PERIOD, VW REFUSED TO FIX UNDER CARB WARRANTY BECAUSE A VW DEALERSHIP DID NOT DIAGNOSE IT WITHIN THE WARRANTY PERIOD (IT WAS 3RD PARTY MECHANIC) AND CAR IS NOW WELL OUT OF CARB WARRANTY. IT IS A VERY COSTLY REPAIR AND AN EXTREMELY COMMON FAILURE, TO THE POINT WERE THERE IS A VW TSB ON THE PART FAILING IN THE PASSATS AND TOUREGS. I HAVE APPROACHED VW TWICE ON THE ISSUE, BUT TO NO LOVE FROM THEM. CAR IS STILL DRIVABLE SINCE THIS PART IS NOT USED IN THE CLIMATE THAT I DRIVE IT IN, SO I HAVE NOT FIXED IT FOR A YEAR AND A HALF NOW.

TAKATA INFLATORS: MY PASSAT IS ON THE RECALL LIST BUT I HAVE NOT RECEIVED NOTICE OF REPAIR FROM VW. ADDITIONALLY, THEY DO NOT HAVE A START DATE FOR REPAIRS EVEN ESTIMATED. WE LIVE IN A HUMID ENVIRONMENT (HOUSTON, TEXAS) AND ARE VERY CONCERNED WHY GETTING REPLACEMENT AIRBAGS IS NOT A PRIORITY GIVEN THE REGION WE ARE IN.

IN COLD WEATHER, WHEN DEPRESSED, THE CLUTCH PEDAL MAKES A LOUD CLICKING SOUND. ANNOYING, BUT DOESN'T SEEM TO BE SAFETY-THREATENING.