2007 VOLKSWAGEN PASSAT Complaints

FUEL PUMP RECALL IS STILL PENDING - BEEN ALMOST A YEAR...! NO CRASH OR ANYTHING HAPPENED - JUST CHECKING WHY IT TAKES SO LONG.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING 60 MPH, THE CONTACT NOTICED A GLITCH ACROSS THE INSTRUMENT PANEL. THE ENGINE STALLED AND THE VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY. THE VEHICLE HAD TO BE COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS AN ELECTRICAL ISSUE. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE DUE TO THE REMEDY NOT BEING AVAILABLE. THE CONTACT WAS ADVISED TO CALL BACK IN A FEW WEEKS. THE FAILURE MILEAGE WAS 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE SMELL OF GASOLINE INSIDE THE CAR IS UNBEARABLE, I SAW LEAKS FROM THE BOTTOM, RUNNING DOWN THE GAS TANK, SO I REMOVED THE BACK SEAT, AND FOUND THAT THE TOP OF THE FUEL PUMP WAS CRACKED IN MANY PARTS, AND FUEL COMES OUT, NON STOP, THROUGH THOSE CRACKS. THIS IS NOT SUPPOSED TO HAPPEN WITH THE FUEL PUMPS. IT IS AN EXTREMELY DANGEROUS ISSUE, SPECIALLY WHEN THE ELECTRICAL CONNEXION ARE RIGHT THERE. A LITTLE SPARK CAN BE CATASTROPHIC. A FEW YEARS AGO, VOLVO HAD A RECALL ON THIS EXACT ISSUE. I THINK VW SHOULD DO IT ALSO. GOD KNOWS HOW MANY LIVES ARE IN DANGER RIGHT NOW. MOSTLY CHILDREN THAT RIDE IN THE BACK SEATS. I AM TRYING TO COVER THE CRACKS WITH A PASTE, BUT IT SEEMS IT IS NOT WORKING. THE GASOLINE KEEPS COMING OUT EVEN WHEN THE CAR IS PARKED AND OFF FOR A LONG TIME, I DISCONNECTED THE PUMP, AND IT DOES NOT STOP. I DID NOT TAKE PICTURES BEFORE I PUT THE PASTE, BUT EVEN WITH THE PASTE, THE GAS IS COMING OUT THROUGH IT.

THE DRIVERS SIDE VISOR IS SECURED ABOVE THE WINDSHIELD WITH A PLASTIC PART. THIS PART HAS BROKEN FOR THE THIRD TIME IN THIS VEHICLE. THERE ARE ALSO ELECTRICAL CORDS RUNNING INTO THE VISOR FOR REMOTE CONTROLS. WHEN THE PLASTIC PART SECURING THE VISOR BREAKS, THE VISOR DROPS DOWN OBSCURING THE DRIVER'S VISIBILITY AND IS LEFT DANGLING BY THE WIRES. THE VISOR REMAINS A PROBLEM FOR THE DRIVER UNTIL A REPAIR IS MADE AND THE NEW VISOR COSTS ABOUT $600 INSTALLED BECAUSE OF THE ELECTRICAL WIRING. I HAVE HAD 2 NEW VISORS PREVIOUSLY PUT IN THIS CAR. CONSIDERING THE AGE OF THE VEHICLE IT HAS LOW MILEAGE AND IS NOT DRIVEN VERY OFTEN. THIS HAPPENED 3 TIMES WHILE DRIVING ON CITY STREETS. I AM NOT COMPUTER SAVVY AND CANNOT SCAN THE REPAIR DOCUMENTS.

FUEL PUMP CONTROL MODULE I HAVE A SPECIAL NEEDS CHILD THAT REQUIRES ME TO BE IN MY VEHICLE 85% OF THE TIME I HAVE LOVED MY VW PASSAT AND ENJOYED DRIVING IT UP TILL ABOUT 1.5 YEARS ITS BEEN ONE FIX AFTER ANOTHER SOME MAJOR SOME NOT IVE HAD CHECK ENGINE LIGHT PROBLEMS, ADDING OIL IN BETWEEN CHANGES TIRE ROD ETC THIS ISSUE IM HAVING AT THIS TIME IS ON RECALL LIST ( FUEL PUMP CONTROL) I HAVE BEEN PUT IN SEVERAL UNSAFE MOMENTS LEFT STRANDED. I HAVE BEEN ON HWY MY CAR STALLS OUT CAUSE DRIVING BACK AN FOURTH TO DUKE HOSPITAL IM ON HWY ALOT, I AM STILL PAYING ON THIS VEHICLE W/ ( $7000.00) OWED ON IT IM UNCOMFORTABLE PUTTING MY CHILDREN AN MYSELF IN MY CAR I HAVE CONTACTED VW SEVERAL TIMES ABOUT THIS WITH SAME RESPONSE NO INFO NO REPLACEMENT PART NO NOTHING....... I HAVE HAD THE AIR BAG RECALL FIXED BUT THIS IS A VERY VERY SERIOUS ISSUE RIGHT HERE I WILL GO ABOVE AN BEYOND TO GET SOMETHING DONE I AM WITHOUT A CAR AT THE MOMENT LAST NIGHT ON 1/22/2018 I WAS LEFT ONCE AGAIN STRANDED THIS TIME DIDNT START BACK LIKE GETTING NO FUEL VERY UNHAPPY .. PLEASE GET THIS STRAIGHT ASAP I STILL HAVE TO PAY MY LOAN FOR A CAR THAT ISNT RUNNING AT 100% WITH A MAJOR RECALL

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (MOMENTUM VOLKSWAGEN, 2405 RICHMOND AVE, HOUSTON, TX 77098) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 144,522.

LATE SEPTEMBER 2017 THE CHECK ENGINE LIGHT WENT OFF IN MY 2007 PASSAT WHILE I WAS DRIVING TO WORK. I TOOK THE PASSAT IN FOR A REPAIR THE FOLLOWING DAY, AND THE HIGH PRESSURE FUEL PUMP WAS REPAIRED, AFTER DRIVING OFF THE LOT, THE CHECK ENGINE LIGHT CAME BACK ON, LESS THAN 100 YARDS AWAY. I DID NOT DRIVE THE CAR, AFTER THE REPAIR, OTHER THAN TO MY DRIVE WAY, LESS THAN 5 MILES AWAY. WHILE WE WERE TRYING TO FIGURE OUT WHAT TO DAY, LESS THAN A WEEK LATER, OCTOBER 12, 2017, I RECEIVED A RECALL NOTICE IN THE MAIL, THAT WHAT I HAD JUST REPAIRED WAS A RECALL, AND SAFETY ISSUE. WE CALLED THE SHOP, AND THEY INFORMED US THAT SINCE IT WAS A RECALL TO WAIT FOR VW TO RESOLVE THE ISSUE. AFTER MULTIPLE PHONE CALLS WITH VW CORPORATE OFFICE, AND RUDE CUSTOMER SERVICE REPS WHO HUNG UP ON ME WHEN I ASKED QUESTIONS REGARDING THE REPAIR, I FINALLY GOT A HOLD OF SOMEONE THAT WAS KIND ENOUGH TO LISTEN. SHE MADE A PHONE CALL TO HAVE OUR CAR LOOKED AT, THE CLOSEST VW DEALERSHIP AND WE HAD IT TOWED IN ONLY FOR THEM TO TELL US THERE WERE SEVERAL ISSUE WRONG WITH THE VEHICLE. SO WE CALLED OUR LOCAL VW CERTIFIED MECHANIC, TO VERIFY THE ISSUES, SINCE HE HAD JUST SEEN IT, AND HE INFORMED THAT NONE OF WHAT THEY WERE TELLING US WAS WRONG WITH THE VEHICLE. WE THEN HAD IT TOWED BACK TO OUR MECHANIC LOCALLY, AND HE LOOKED AT THE CAR AGAIN. SINCE WE HAD BEEN OUT OUR SECOND VEHICLE FOR A COUPLE OF MONTHS, WE ASKED HIM TO FIX IT SO WE COULD AGAIN USE IT. THE MECHANIC HAD THE CAR FOR TWO WEEKS, WHEN HE THOUGHT IT WAS REPAIRED, HE WOULD FIND MORE ISSUES. AFTER AT LEAST THREE PHONE CALLS OF MORE ISSUES, IT WAS REPAIRED, WITH A HEFTY BILL, OF NEAR 2K DOLLARS, ONTOP OF THE OVER 2K WE PUT IN TO REPLACE THE RECALL A MONTH EARLIER. I DECIDED TO TRADE IN MY CAR AS I NEEDED SOMETHING RELIABLE AND SAFE.I HAVE BEEN CHECKING ON LINE SINCE OCTOBER 2017 FOR REPAIR REMEDIES, OF WHICH THREE IS NONE, AS OF 1/11/18.

SON WAS DRIVING DOWN HIGHWAY AND FRONT END OF VEHICLE STARTED TO SHAKE THEN STALLED AND WOULD NOT START. TOWED TO INDEPENDENT MECHANIC. REPLACED HPFP ($1500). NOW TOLD THE TIMING CHAIN JUMPED AND HAS TO BE REPLACED WITH TIMING SPROCKET, TIMING TENSIONER, AND INTAKE CAME SHAFT. NOT SURE IF THERE IS DAMAGE ON ENGINE BOTTOM AS WELL. THE COST IS OVER $2000. VW DOES NOTHING BUT DOES ACKNOWLEDGE FAULTY PARTS. MY SN COULD HAVE BEEN KILLED ON THE HIGHWAY. THIS CAR HAS 78,000 MILES. IT SHOULD NOT STALL AT 65 MPH.

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEGEND VOLKSWAGEN, SIDE A, 158 MERRICK RD, AMITYVILLE, NY 11701, (631) 691-7700) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PLASTIC HEADLIGHT COVERS ARE KNOWN TO DETERIORATE DUE TO SUNLIGHT. I AM TOLD I HAVE LOST 30% OF MY HEADLIGHTS' CAPACITY TO ILLUMINATE THE ROAD. VW WANTS MORE THAN $900 TO REPLACE THEM, CLAIMING THEY ARE PERMANENTLY ATTACHED TO THE ENTIRE HEADLIGHT ASSEMBLIES.