2010 VOLKSWAGEN PASSAT Complaints

THERE WAS AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS RESULTED IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE WAS IDLE AT TRAFFIC LIGHTS. TOOK THE CAR TO VW GARAGE WHO WERE AWARE OF THE PROBLEM SAID THERE WOULD BE A SAFETY RECALL SOON, BUT I SHOULD PAY FOR REPAIR AND CLAIM MONEY BACK ONCE RECALL WAS ACTIVE, WAS TOLD THIS WOULD BE EARLY PART OF 2018. STILL NO RECALL AND OVER $400 OUT OF POCKET. CAR STALLED AND CUT OUT AT TRAFFIC LIGHTS DUE TO THIS FAULT, VW WERE VERY AWARE OF PROBLEM BUT AS YET NO RECALL MADE, DESPITE VW ASSURING ME THERE WOULD BE ONE.

COMPLAINT #11046964 WAS FILED 11/17/2017 AND MORE PROBLEMS HAVE SURFACED SINCE THEN. THE HORN STOPPED WORKING, ALL THE ELECTRICAL CONNECTIONS ON THE STEERING WHEEL DO NOT WORK - THE PROBLEM HAS BEEN TRACED TO THE WRONG AIR BAGS REPLACED BY RECALL BY THE DEALER . THE REPLACEMENT AIR BAG IS THE WRONG AIR BAG AND IT HAS THE OTHER CONNECTIONS NOT WORKING.

THERE IS A RECALL ON THE FUEL PUMP FOR VOLKWAGEN PASSAT AUGUST 30, 2017. MY FUEL PUMP IS NOT WORKING PROPERLY. I HAVE BEEN TRYING SINCE AUGUST TO GET IT REPLACE. I HAVE CALLED CORP SEVERAL TIMES BUT THEY "DO NOT HAVE A FIX FOR IT YET" MEANWHILE I AM TOLD BY THE LOCAL VOLKWAGEN REPAIR SHOP MY ISSUES WITH LOSING POWER DRIVING IS THE FUEL PUMP. I CAN HAVE IT FIX BUT I WILL NEED TO PAY FOR IT AND I AM TOLD IT IS $2000 AND THEN "TRY TO GET REIMBURSED FROM VOLKSWAGEN". PLEASE HELP!!!!

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHEN THE STEERING WHEEL WAS TURNED, THE HORN INADVERTENTLY SOUNDED. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO DISENGAGE THE HORN. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER THE VEHICLE WAS SERVICED ON JANUARY 25, 2016 FOR NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER (AUDI BOISE, 8400 WEST FRANKLIN ROAD BOISE, IDAHO 83709, (208) 377-5400) FOR DIAGNOSTIC TESTING OR REPAIRS; HOWEVER, THE CONTACT REMOVED THE HORN RELAY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

WHILE DRIVING THE VEHICLE NUMEROUS TIMES AT VARIOUS SPEEDS INCLUDING IDLING AT STOP LIGHTS/SIGNS, IT WOULD SPUTTER AS IF TO SHUT DOWN AND STALL. SOMETIMES, I COULD "GAS" IT SO IT DIDN'T STALL, SOMETIMES IT WOULD STALL. IT HAPPENED AT BUSY INTERSECTIONS OF A STOP LIGHT AND PROVED TO BE DANGEROUS WHEN STALLING TRYING TO ACCELERATE WHEN LIGHT TURNED GREEN. IT SPUTTERED NUMEROUS TIMES IN THIRD GEAR, 50ISH MPH, AS IF TO STALL AND WAS VERY UNERVING WORRIED IT DIDN'T STALL IN FLOWING TRAFFIC. IT FINALLY STOPPED RUNNING AND WAS TOWED TO VOLKSWAGON DEALERSHIP WHERE I HOPED THEY WOULD REPAIR RECALL, 20AE. INSTEAD, THEY DIAGNOSED OTHER ISSUES TOTALING THOUSANDS OF DOLLARS THAT I CAN'T AFFORD. I AM HOPING TO HAVE RECALL FIXED BEFORE OTHER DIAGNOSES AND SEE IF THAT WAS THE PROBLEM. THANK YOU

THERE IS A KNOWN ISSUE WITH THE FUEL PUMP CONTROL MODULE. VOLKSWAGEN HAS BEEN AWARE OF THIS SINCE 8.16.2017. ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. THE SOLUTION IS TO REPLACE THE FUEL PUMP CONTROL MODULE, HOWEVER, AS OF TODAY, MY VEHICLE IS STILL NOT SHOWING AS ELIGIBLE FOR THIS REPAIR, DESPITE THE FACT THAT THIS HAS BEEN A KNOWN ISSUE FOR MORE THAN 8 MONTHS.

MY AIRBAG AND HORN DO NOT WORK DUE TO A FAILURE OF THE AIRBAG CLOCK SPRING. THIS PART WAS RECALLED ON CERTAIN VEHICLES PREVIOUSLY. THIS IS A SAFETY HAZARD AS I CANNOT USE MY HORN AND OF COURSE THE AIRBAG IS NEEDED. THIS ALMOST CAUSED AN ACCIDENT BECAUSE I CANNOT USE THE HORN TO ALERT OTHER DRIVERS. I HAD SOMEONE COME INTO MY LANE WHICH ALMOST CAUSED A PRETTY BIG ACCIDENT

MY VEHICLE WAS INVOLVED IN THE AIRBAG RECALL. AFTER IT WAS REPAIRED, THE CLOCKSPRING FAILED AND THE "AIRBAG ERROR" LIGHT CAME ON. THIS VEHICLE ISN'T PART OF THE EARLIER CLOCKSPRING RECALL, BUT IT SHOULD BE.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED AND THE INSTRUMENTAL PANEL ILLUMINATED. THE VEHICLE WAS PUSHED INTO A PARKING LOT BUT DID NOT RESTART. THE VEHICLE WAS TOWED TO THE VOLKSWAGEN OF PANAMA CITY DEALER (850-763-5495, LOCATED AT 3605 E 15TH ST, PANAMA CITY, FL 32404) WHERE THE TECHNICIAN STATED THAT THE HIGH PRESSURE FUEL PUMP WAS FAULTY AND WAS NOT COVERED BY THE RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD LOOK INTO THE MATTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS ABOUT 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS PARKED, OIL WAS NOTICED ON THE GROUND UNDER THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A LOOSE SEAL ON THE MOTOR THAT CAUSED THE LEAK. THE CONTACT STATED THAT THE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. NEITHER THE LOCAL VOLKSWAGEN DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.