2012 VOLKSWAGEN PASSAT Complaints

View complaints related to 2012 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 460 complaints submitted for the 2012 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 VOLKSWAGEN PASSAT
    - CEDAR RAPIDS, IA

    MY 2012 PASSAT HAD AN ISSUE WITH THE FLYWHEEL AS IT WAS STARTING TO COME APART AND CAUSE A RATTLE NOISE LIKE AN EXHAUST PIPE RATTLING IT WENT AWAY WHEN I TOOK RPM TO A LITTLE HIGHER NUMBER HAD IT FIXED BY DEALERSHIP I WONDER WHY THERE WASN'T A RECALL ON THIS AS IT HAPPENED TO MANY PEOPLE I HAD IT REPLACED IN TIME BUT WAS LUCKY ENOUGH TO CATCH IT IN TIME IF I HADN'T AND IT BROKE AS I WAS DRIVING IT WOULD HAVE STOPPED THE ENGINE CAUSING MULTIPLE PROBLEMS AND DESTROYING THE ENGINE AND AT 75 MPH COULD POSSIBLY GET INTO A SERIOUS WRECK THIS FLYWHEEL DIDN'T WEAR OUT IT WAS COMPLETELY COMING APART AND FOR A 2012 WITH 80,000 IT SHOULDN'T BE COMING APART THE CAR HAS NEVER BEEN MISTREATED AND HAD REGULAR MAINTENANCE SINCE NEW ALL RECOMMENDED BY FACTORY. I WAS SHOCKED TO SEE NO RECALLS ANYWHERE FOR THIS FLYWHEEL PART ON A TDI 2.0 PASSAT.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - SAINT LOUIS, MO

    FAILED STEERING WHEEL CLOCK SPRING AS DESCRIBED IN 2015 RECALL 69L2. AIRBAG LIGHT IS ILLUMINATED AND ALL STEERING WHEEL BUTTONS, INCLUDING HORN, DO NOT FUNCTION. ALL SYMPTOMS BEGAN WHILE MAKING A TURN WHILE DRIVING VEHICLE. DEALER REPORTS THAT THIS VEHICLE IS NOT ELIGIBLE FOR RECALL REPAIR.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - PALM BEACH GARDENS, FL

    I COULD NOT STOP THE CAR THE BREAK WAS EXTREMELY HARD TO PUSH, IT WAS LIKE PUSHING A LEAD WEIGHT AND FINALLY THE CAR STOPPED AFTER PUSHING WITH ALL MY STRENGTH WITH BOTH FEET. I WAS DRIVING INTO THE PUBLIX PARKING LOT AT MIRASOL IN PALM BEACH GARDENS AND PARKING THE CAR IN THE PARKING SPOT, LUCKILY THIS DID NOT HAPPEN ON MY WAY TO THE STORE OR I WOULD HAVE CRASHED. SO I WAS ACTUALLY IN MOTION IN THE PARKING LOT TRYING TO PARK MY CAR.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - BELLEVILLE, IL

    DOOR LOCK ACTUATOR BREAKS WITHOUT THE OPERATOR REALIZING IT, RESULTING IN A THREAT TO THE SAFETY OF THE OPERATOR AND SECURITY OF THE VEHICLE. THE ONLY WAY TO DIAGNOSE THE ISSUE IS USING VW CODE SCANNERS, OTHERWISE, THERE ARE NO OBVIOUS TRAITS TO AN UNSUSPECTING OWNER THAT THE DOOR LOCKS ARE INOPERATIVE. VW DEALER NEAR BY ESTIMATES THE REPAIR AT $400 AND REGULARLY KEEPS THE PART IN STOCK DUE TO THIS ISSUE.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - TUCSON, AZ

    WHILE DRIVING THE VEHICLE IT WILL LOOSE DRIVING POWER, CHECK ENGINE LIGHT WILL COME ON AS WELL AS EPC LIGHT. WHEN TAKEN TO A MECHANIC IT WAS FOUND OUT THAT THE WHOLE THROTKE BODY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THIS WAS A DEALER ONLY PART, WHEN THE MECHANIC SHOP CALLED TO ORDER THE PART FROM THE DEALERSHIP THEY WERE TOLD THAT THE PART WAS ON A NATIONAL BACK ORDER AND THAT IT COULD BE 6 MONTHS TO A YEAR BEFORE A PART WAS AVALIABLE. WHEN I CALLED THE DEALERSHIP A WEEK LATER THE PART WAS STILL ON BACK ORDER, AND THEY SAID THAT THEY HAD OVER 200 ON A LIST WAITING FOR THIS PART, AND TO KEEP CALLING BACK TO ASK ABOUT THE STATUS. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SINCE JULY 2020, AND AS OF TODAY 10/22/2020, ACCORDINF TO THE DEALERSHIP THERE IS STILL NO ESTIMATED TIMEFRAME THAT THIS PART EILL BE AVAILABLE. I FELL THAT IF THERE IS THAT MANY THAT IF THEY DO IN FACT HAVE OVER 200 WAITING FOR THE PART THEN THERE MUST BE SOMTHING DEFECTIVE WITH THE CURRENT PART THAT IS ON THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - WAYNESBORO, PA

    STEERING WHEEL HAD A SLIGHT TUG AND A NOISE. LOST ALL FUNCTIONS ON STEERING WHEEL. WAS ON A COUNTRY RD. TOOK IT TO A VW MECHANIC IN QUINCY PA ON SEPT 4 2020. THEY SAID THE CLOCK SPRING BROKE AND THERE WAS A RECALL ON IT. I LOOKED IT UP AND RECALL NUMBER 15V483000 CAME UP. IT WAS ALREADY FIXED EVIDENTLY. I GUESS I SHOULD NOT HAVE IT DONE NOW IT IS COSTING 800 DOLLARS.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - TROY, NY

    I WAS DRIVING AND I HEARD VERY WEIRD NOISES WERE COMING FROM THE STEERING WHEEL EVERYTIME I TURN IT IN EITHER DIRECTION AND THE NEXT DAY, THE AIR BAG LIGHT COMES ON. BY THE TIME I TOOK IT TO THE DEALER, MY HORN STOPS WORKING. SO THE DEALERSHIP TOLD ME THAT THERE IS A KNOWN ISSUE WITH THE CLOCKSPRING IN THE 2012 VW PASSAT. WHAT CONCERNS ME MOST IS THAT THE AIRBAG WILL FAIL IF AN ACCIDENT OCCURS, AND IT IS UNSAFE TO DRIVE THE CAR WITH A NON WORKING HORNE

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - BROADDUS, TX

    TWICE WHILE DRIVING, THE FUEL DELIVERY SYSTEM FAILED LEAVING THE AUTOMOBILE DISABLED ON THE HIGHWAY. ON BOTH OCCASIONS IT WAS REPORTED THAT METAL WAS FOUND IN THE FUEL PUMP AND ALL COMPONENTS OF THE FUEL SYSTEM WERE REPLACED. THE TWO INCIDENTS HAPPENED WITHIN THE FIRST YEAR OF OWNERSHIP AFTER THE CAR WAS TAKEN OUT OF STORAGE FOR THE EXHAUST/ EMISSIONS RECALL. THE FIRST OCCURRENCE WAS WITHIN 2 MONTHS AND WITHIN 2000 MILES. THE SECOND WAS SHORTLY AFTER THE FIRST 10,000 MILE SERVICE AND WITHIN 9 MONTHS FROM THE FIRST.

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - HIGHLAND, CA

    WHEN I WAS DRIVING ON THE FWY MY AIRBAG LIGHT CAME ON AND MY DOOR LOCK ARE KEEP GOING OFF AS IF IM HITING THE LOCK BUTTON

    Source: NHTSA WEB SITE
  • 2012 VOLKSWAGEN PASSAT
    - DENVER, CO

    TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE