2017 VOLKSWAGEN PASSAT Complaints

ON 1/12/21 WHILE TURNING INTO A FAST FOOD RESTAURANT I HEARD CLICKING IN THE STEERING COLUMN AND THEN THE AIR BAG LIGHT CAME ON AND ERROR CODES ACROSS THE DIGITAL SCREEN AND A CLOCK EMBLEM SIGNAL CAME ON. PULLED OVER AND LOOKED AT MY MANUAL. DROVE ON HOME AND DID RESEARCH AND FOUND THAT THE CLOCK SPRING IS A MAJOR ISSUE WITH VWS. I WENT BACK OUT TO TEST THE STEERING COLUMN AND SURE ENOUGH THE HORN AND ALL CONTROLS ON THE COLUMN DID NOT WORK. CALLED THE LOCAL VW DEALER THE NEXT DAY. THEY SAID THERE WAS A RECALL ON THIS 2017 PASSAT SEL MODEL. THEY REPLACED 6 DAYS LATER.

THIS PAST SUNDAY, MY SON WAS DRIVING ON 95 AND THE DRIVER'S SIDE FRONT WHEEL EXPLODED OFF THE CAR WHILE DRIVING. HE DID NOT HIT ANYTHING, NOR DID HE GET A FLAT TIRE. THE METAL HOLDING THE TIRE LITERALLY BROKE, THE WHEEL CAME OFF THE CAR CAUSING THE CAR TO DROP ON THE FRONT AXLE WHILE HE WAS DOING 65 MPH ON THE HIGHWAY.

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE ASSISTANCE WARNING LIGHT ILLUMINATED. THE BRAKING SYSTEM ENGAGED INDEPENDENTLY AND CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THERE WERE NO OBJECTS IN FRONT OF THE VEHICLE. THE CONTACT VEER TO THE SHOULDER OF THE ROAD, TURN THE VEHICLE OFF AND BACK AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JIM ELLIS VOLKSWAGEN ATLANTA (5901 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (770) 458-6811) TO BE DIAGNOSED HOWEVER, THE TECHNICIAN PROVIDED NO INFORMATION TO THE CONTACT. THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

WHILE MY WIFE WAS DRIVING TO WORK AND GETTING READY TO GET ON THE INTERSTATE, A CAUTION LIGHT AND ALERT TONE SUDDENLY CAME ON. DISPLAY READ "FRONT ASSIST: NO SENSOR VIEW." NOTHING ELSE HAPPENED AND THE ALERT TURNED OFF AFTER A FEW MILES. THIS IS THE SYSTEM THAT AUTOMATICALLY APPLIES THE BRAKES IF IT SENSES A POSSIBLE COLLISION. IF THIS SYSTEM WAS TO FAIL, THE BRAKES COULD AUTOMATICALLY APPLY WHILE TRAVELING AT HIGHWAY SPEEDS WITH POSSIBLE DISASTROUS RESULTS. MANY VW OWNERS HAVE COMPLAINED AND HAD THE SAME ISSUE. THERE IS CURRENTLY A CLASS ACTION LAWSUIT AGAINST VW (DACK, ET AL., V. VOLKSWAGEN GROUP OF AMERICA, INC., ET AL.) FOR THIS ISSUE AND VOLKSWAGEN'S FAILURE TO ADMIT THERE IS AN ISSUE OR ADDRESS IT.

WHEN TURNING THE WHEEL WHILE DRIVING, I HEARD A CLICKING SOUND FROM THE STEERING WHEEL. THEN THE AIRBAG LIGHT TURNED ON. NOW MY HORN DOES NOT WORK OR ANY OF THE CONTROLS ON THE STEERING WHEEL. I KNOW THIS IS THE CLOCK SPRING MALFUNCTION, WITH THE TAKATA AIRBAG MALFUNCTION THAT HAPPENED WITH THE 2015 PASSATS.

WHILE DRIVING ON A RURAL ROAD AT ABOUT 50 MPH A LOUD POP WAS HEARD AND THEN THE SUNROOF SHATTERED WITH GLASS FALLING INTO THE FRONT SEAT OF THE CAR. THE SUNROOF COVER WAS OPENED AT THE TIME.

THE BRAKES HAVE SQUEALED SINCE AI HAVE LEASED THE VEHICLE EW IN 2017. I HAVE HAD THEM LOOKED AT SEVERAL TIME BY A VW SHOP AND THEY HAVE SAID IT IS NORMAL.

AIRBAG LIGHT ON FOR DRIVER SIDE AIRBAG, HORN WILL NOT WORK, CRINKLE SOUND WHEN TURNING STEERING WHEEL. NO POWER TO STEERING WHEEL CONTROLS

PARK DISTANCE CONTROL WITH NO VEHICLES CLOSE WILL AUTOMATICALLY OPERATE, THIS THEN LEADS TO THE AUTOMATIC BRAKING SYSTEM WANTING TO STOP THE CAR. THIS BOTHERS ME AT 70MPH WITH NO CARS WITHIN 500 FEET. *TR

WHILE DRIVING, I TURNED ON MY SEAT HEATER. IT NEVER CAME ON UPON EXITING THE VEHICLE I GRABBED MY PURSE WHICH WAS ON THE PASSENGER SEAT. IT WAS HOT. THE SEAT HEATERS ARE CROSSED.