2009 VOLKSWAGEN PASSAT Complaints

View complaints related to 2009 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 150 complaints submitted for the 2009 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 VOLKSWAGEN PASSAT
    - SKOKIE, IL

    MY VEHICLE WAS IN MOTION ON A CITY STREET AND SUDDENLY IT STARTED SHAKING WHILE DRIVING AND WHEN I BRAKED, IT SHAKED EVEN MORE VIGOROUSLY. I TOOK IT TO A LOCAL MECHANIC WHO SAID THERE IS AN ISSUE WITH THE ENGINE AND THE DEALERSHIP WILL HAVE TO LOOK AT IT. THEY RECOMMENDED THAT I TOW THE CAR TO THE DEALERSHIP AND ADVISED AGAINST DRIVING IT. I TOWED THE CAR TO THE DEALERSHIP. AFTER TWO DAYS THE DEALERSHIP CALLS ME STATING THAT THE TIMING CHAIN HAS JUMPED AND THERE IS NO COMPRESSION. THEY WOULD HAVE TO REPAIR OR REPLACE THE ENGINE. THE DEARLSHIP TECHNICIAN SAID THAT THEY HAVE HAD SEVERAL VW VEHICLES BROUGHT IN WITH SIMILAR ISSUES BUT VW HAS REFUSED TO ISSUE A RECALL OR TAKE ANY ACTION TO CORRECT THIS ISSUE. THIS IS A DANGEROUS SAFETLY HAZARD. IF I WAS DRIVING ON A HIGHWAY AND THIS HAPPENED, I COULD HAVE EASILY CAUSED A BIG ACCIDENT BECAUSE I LITERALLY HAD VERY LITTLE CONTROL OVER THE CAR AND WHAT IT WAS DOING. THIS IS A DEFECT IN THE CAR'S MANUFACTURING AND VW NEEDS TO DO SOMETHING URGENTLY TO FIX THE ISSUE. THERE ARE OTHER CARS AND OWNERS OUT THERE UNAWARE OF THIS POTENTIALLY DANGEROUS ISSUE AND NHTSA NEEDS TO BRING THIS TO EVERYONE'S ATTENTION. THANK YOU.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - LILBURN, GA

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN PASSAT
    - GARDNER CITY, NY

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2017. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE FIRST FAILURE, BUT HAD TO BE TOWED THE SECOND TIME. THE DEALERS (SUNRISE VOLKSWAGEN, 931 SUNRISE HWY, LYNBROOK, NY, 11563, AND SMITH VOLKSWAGEN, 4304 KIRKWOOD HWY, WILMINGTON, DE, 19808) VERIFIED THAT THE FUEL PUMP MODULE AND PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR AND THAT THE CONTACT WOULD BE NOTIFIED WHEN THE NEW REMEDY AND REIMBURSEMENT INFORMATION WERE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN PASSAT
    - TUSTIN, CA

    TAKATA RECALL- I WAS NOTIFIED BY TK HOLDINGS INC. THAT MY 2009 VW PASSAT SHOULD HAVE AIRBAGS REPLACED AS PART OF THE NATIONAL RECALL. I CONTACTED VW AND THEY REFUSED TO REPLACE MY AIRBAGS STATING THAT MY CAR WAS NOT ELIGIBLE FOR AN AIRBAG RECALL, BUT ONLY ELIGIBLE FOR A FUEL PUMP RECALL.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - GREENWOOD, IN

    FOUND OUT THERE WAS A TIMING CHAIN ISSUE WITH THE VEHICLE WHERE IT JUMPED 22 DEGREES. AFTER RESEARCH HAVE FOUND ON A NUMBER OF FORUMS THAT THIS IS A WIDESPREAD ISSUE WITH THIS ENGINE IN BOTH VW AND AUDI VEHICLES. VW WILL NOT ISSUE A RECALL, THE CLAIM IS, DUE TO IT BEING TOO WIDESPREAD AND EXTREMELY EXPENSIVE. UNDER MOST CIRCUMSTANCES FROM WHAT I HAVE READ, IT CAUSES CATASTROPHIC ENGINE FAILURE. LUCKILY, MINE DID NOT JUMP THAT FAR, BUT IT STILL WAS AN EXPENSIVE REPAIR THAT SHOULDN'T HAVE HAD TO HAPPEN. WELL NOW I HAVE HAD $4200 IN REPAIRS MADE TO MY ENGINE DUE TO THIS ISSUE AND I THINK VW SHOULD HAVE PAID FOR IT.

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - ENGLEWOOD, FL

    THERE WAS A RECALL ON MY FUEL PUMP IN AUGUST. CONTACTED MY DEALER IN OCT. 23, AND THEY SAY THERE ARE NO PARTS TO REPLACE MY FUEL PUMP. I LOOKED AT THE DANGERS IF IT IS NOT WORKING PROPERLY, ONE OF WHICH IS MY CAR COULD LOOSE POWER AND JUST STOP AS I AM DRIVING MY CAR. I HAVE TO DRIVE ON HIGHWAYS AND I AM SCARED ABOUT THIS. WHY DON'T THEY HAVE THE PARTS FROM VW TO FIX MY FUEL PUMP?

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - COLUMBUS, GA

    ABS MODULE FAILURE - PARKING LIGHT FLASHING AND TRACTION CONTROL FLASHING WHILE DRIVING

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - LAKE WORTH, FM

    TAKATA RECALL NHTSA RECALL NUMBER 17V509 SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. MANUFACTURER RECALL NUMBER 20AE

    Source: NHTSA WEB SITE
  • 2009 VOLKSWAGEN PASSAT
    - LOUISVILLE, KY

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BACHMAN VOLKSWAGEN, 9652 BLUEGRASS PKWY, LOUISVILLE, KY 40299, (502) 996-8943) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WORSENED WHILE WAITING FOR THE PART. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 VOLKSWAGEN PASSAT
    - ST. LOUIS, MO

    TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL. MOMENTS LATER, THE VEHICLE COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER (SUNTRUP VOLKSWAGEN IN ST. LOUIS, MO), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE