2010 VOLKSWAGEN PASSAT Complaints
View complaints related to 2010 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2010 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 VOLKSWAGEN PASSAT- LEXINGTON, NC
TAKATA RECALL, VOLKSWAGEN WAITED FOR OVER 1 1/2 YEARS TO RECALL AND THEN THE "FIX" WAS TO REPLACE WITH "NEW/OLD STOCK" AND SAID WOULD REPLACE THIS AT A LATER DATE WITH A FINAL FIX. WAITING ALMOST 2 YEARS TO FIX (NOT REALLY) A LIFE ENDANGERING DEFECTIVE PART WITH A SIMILAR PART IS NOT A RECALL REPAIR. VOLKSWAGEN CONTINUES TO IMPORT AND BUILD NEW VEHICLES WITH AIR BAGS BUT HAS NOT PLACED A HIGH PRIORITY ON REPAIRING THE RECALL. FOR THE PROTECTION OF CUSTOMERS WHO SPENT AS I DID NEARLY $30,000 ON A UNSAFE POTENTIALLY LIFE THREATENING PRODUCT I WOULD EXPECT A MANUFACTURER TO TAKE A RECALL MORE SERIOUSLY AND IF NOT FOR THE PROPER GOVERNMENT AGENCY TO TAKE ACTION. AT THIS TIME VOLKSWAGEN OFFERS NO TENTATIVE DATE FOR CORRECTION OF THE AIR BAG DEFECT. VOLKSWAGEN HAS NOT TAKEN MY REQUEST FOR THE VEHICLE TO BE BOUGHT BACK OR IMMEDIATELY PROPERLY FIXED AS 99% OF ALL PRODUCT RECALLS ARE HANDLED BUT SO FAR HAS NOT BEEN HELD RESPONSIBLE FOR AN UNACCEPTABLE DELAY IN A REMEDY OF THE RECALL. *JS
Source: CONSUMER LETTER -
2010 VOLKSWAGEN PASSAT- SPRINGFIELD, MO
ON MAY 25, 2017 MY WIFE AND I PURCHASED A 2010 VOLKSWAGEN PASSAT FOR OUR SON WHO IS MAKING MONTHLY PAYMENTS. APPROXIMATELY ONE MONTH AFTER THE PURCHASE HE WAS ON THE ON RAMP GETTING READY TO PULL ONTO HIGHWAY 65 IN SPRINGFIELD, MISSOURI. THE CAR SEEMED TO LOSE ENERGY AND WASN'T ACTING CORRECTLY. FEARING THAT IT WOULD DIE WHEN HE PULLED ONTO THE HIGHWAY, HE PULLED TO THE SIDE OF THE ROAD TO SEE WHAT WAS WRONG. AFTER LOOKING AT THE ENGINE HE DECIDED TO GET OFF THE HIGHWAY AS SOON AS HE COULD. APPROXIMATELY ONE WEEK LATER MY SON WAS DRIVING THROUGH TOWN. HE HAD TRAVELED LESS THAN THREE MILES WHEN HE PULLED INTO THE PARKING LOT OF ONE OF THE LOCAL HIGH SCHOOLS. NOT HAVING ANY NOTICEABLE ISSUES THAT EVENING, HE WAS VERY SURPRISED TO FIND THAT WHEN HE TRIED TO START HIS CAR IT WOULDN'T TURN OVER. IT SOUNDED LIKE IT WANTED TO, BUT WAS MAKING A STRANGE NOISE THAT IT HADN'T BEFORE. WE DECIDED TO LEAVE IT PARKED AND HAVE IT TOWED THE NEXT DAY. AFTER LOOKING AT IT THE MECHANIC INFORMED US THAT THE TIMING CHAIN HAD SLIPPED DUE TO A FAULTY TENSIONER, CAUSING CATASTROPHIC ENGINE DAMAGE. BECAUSE OF THIS THE ENGINE WILL HAVE TO BE COMPLETELY REPLACED. WE ARE SO VERY THANKFUL THAT OUR SON WASN'T HURT, OR EVEN WORSE. I HAVE SINCE BECOME AWARE OF THE CLASS ACTION LAWSUIT THAT HAS BEEN PUT INTO PLACE DUE TO THE MILLION PLUS VOLKSWAGEN VEHICLES THAT HAVE THE SAME TENSIONER. VOLKSWAGEN KNEW IT WAS A FAULTY PART YET CONTINUED TO MANUFACTURE THESE VEHICLES REGARDLESS OF THE SAFETY ISSUES THAT CAN, AND IN FACT HAVE, BECOME ISSUES WITH MANY PEOPLE. I'VE READ MANY STORIES OF UNSUSPECTING DRIVERS WHO WHILE DRIVING DOWN THE HIGHWAY AT FULL SPEED HAD THEIR VEHICLES STOP IN FULL TRAFFIC NEARLY CAUSING SEVERE ACCIDENTS, WE FEEL THAT DUE TO THE NEGLIGENT DESIGN AND MANUFACTURE OF THESE VEHICLES, A RECALL SHOULD TAKE PLACE. KEEPING CONSUMERS SAFE FROM THEIR FAULTY PRACTICES. THANK YOU.
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- CASTLE ROCK, CO
UPON ACCELERATION, MY PASSAT SPUTTERED LIKE IT WAS COUGHING, NOT GETTING ENOUGH GAS THROUGH THE SYSTEM. VERY CONCERNING TO ME, LUCKILY I WAS IN A SMALL TOWN ON A ROAD WITH NOT MUCH TRAFFIC. IT THEN WENT BACK TO NORMAL OPERATION, WITHIN A NUMBER OF SECONDS .
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- EAST AURORA, NY
THE TIMING CHAIN FAILED IMMEDIATELY PRIOR TO SHUTTING THE CAR DOWN. AS I HAD TURNED THE IGNITION OFF, I DIDN'T NOTICE THE DEFECT, BUT WHEN I WENT TO START THE CAR IN THE MORNING, THERE WAS NO COMPRESSION. I HAD IT TOWED TO A LOCAL GARAGE WHERE THEY INFORMED ME THAT THE ENGINE WOULD NEED REPLACEMENT, NOT ONLY DUE TO THE FAILED TIMING CHAIN, BUT THAT DAMAGE TO THE VALVES HAD OCCURRED.
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- CHARLESTON, SC
"TAKATA RECALL" BOUGHT PASSAT 2010 FINANCE THRU VW CREDIT PAID OFF. 52 THOUSANDS MILES RECALL: !ST RECALL 4/20/16. 2ND RECALL NOTICE DECEMBER 1 2016 WITH THREAT TO NOTIFY INS. CO. OF UNSAFE CAR.TAKATA SDI DRIVER FRONTAL AIRBAG INFLATOR. COMPUTER IS OLD NO PRINTER OR SCANNER I CAN MAIL DOCUMENTS. WHEN IT WAS WRECKED A DEER RAN OUT ON INTER 1-26 TOOK THE FRONT OFF . MY INSURANCE FIXED IT. $10,000.00 GEICO. OCTOBER 2013 TURNED IT IN TO STOKES VW. CHARLESTON SOUTH CAROLINA WHERE I PURCHASED IT. LOST MY CAR AND EQUITY. HAD TO LEASE CAR FOR TRANSPORTATION 426.46 PER MO. I WANT COMPENSATION FOR PAYING INSURANCE ON IT FOR 7 YRS. AND THE EQUITY OF A PAID OFF 2010 LOW MILEAGE PASSAT. OH THIS WAS MY 3RD PASSAT FROM VW PAID CASH FOR THE 1ST ONE.
Source: NHTSA WEB SITE -
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2010 VOLKSWAGEN PASSAT- GOSHEN, IN
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT SWITCH GEARS. THE "DRIVE MODE" AND "REVERSE MODE" INDICATORS ILLUMINATED WITHOUT WARNING WHEN EITHER OF THE TWO GEAR MODES WERE ENGAGED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT SWITCH FROM THE REVERSE GEAR TO THE DRIVE GEAR, NOR WOULD THE VEHICLE SWITCH FROM THE DRIVE GEAR TO THE REVERSE GEAR, WHEN PROMPTED. IN AN ATTEMPT TO CORRECT THE FAILURE, THE CONTACT REMOVED THE IGNITION KEY AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT OVER A PERIOD OF ONE YEAR. THE DEALER (VOLKSWAGEN IN FORT WAYNE, INDIANA, (260) 489-7900) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT VEHICLE WAS OUT OF WARRANTY AND THAT THE RECALL FOR THE FAILURE WAS VIN-SPECIFIC. VOLKSWAGEN PROVIDED THE CONTACT WITH CASE NUMBER: 17-108-93-69. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 VOLKSWAGEN PASSAT- WASHINGTON, DC
HELLO, MY 2010 VOLKSWAGEN PASSAT ENGINE RESULTED IN A CATASTROPHIC FAILURE BECAUSE THE TIMING CHAIN TENSIONER FAILED. THE ENGINE IS THE 2.0T MADE IN 2010. AFTER A QUICK SEARCH ON THE INTERNET IT SEENS LIKE MANY OWNERS OF THE 2.0T FROM THOSE YEARS HAVE EXPERIENCED THE SAME PROBLEM. THE ONLY SOLUTION IS TO REPLACE THE ENGINE AS ALL THE VALVES ARE BENT AND THE BILL IS OVER $8000, WHICH TOTALS MY CAR. MY CAR ONLY HAS 88000 MILES AND BAS BEEN FULLY SERVICE WITH PREMIUM FLUIDS ON ALL THE RIGHT INTERVALS. THE PROBLEM HAPPENED WHEN THE CAR PARKED FOR A WHOLE NIGHT AND WHEN I WENT TO TURN IT ON IT WAS CRANKING WITH A VERY ROUGH SOUND AND IT WOULDNT EVEN TURN ON; IT WOULDNT EVEN CRANK ANYMORE AFTER THAT. PLEASE LOOK INTO THIS PROBLEM AS THOUSANDS OF CARS WITH THE 2.0T HAVE REPORTED THE SAME ISSUE. VOLKSWAGEN IS AWARE OF THIS ISSUE BUT YET THEY DON'T WANT TO ISSUE A RECALL.
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- NUTLEY, NJ
CAR WOULD NOT START HAD IT TOWED TO DEALER AND FOUND OUT MY TIMING CHAIN TENSIONER FAILED AND CAUSED CATASTROPHIC ENGINE DAMAGE. DEALER HAS QUOTES OVER $7000 FOR REPAIRS
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- WOODBRIDGE, VA
TAKATA RECALL. IT HAS BEEN SEVERAL YEARS SINCE I AS NOTIFIED OF THE RECALL. I CHECK PERIODICALLY WITH THE SERVICE DEPARTMENT AT THE DEALERSHIP AND THEY CAN TELL ME NOTHING. WHEN I INQUIRE AT VWUSA OR VW CUSTOMER SERVICE I DO NOT RECEIVE A REPLY.
Source: NHTSA WEB SITE -
2010 VOLKSWAGEN PASSAT- INGLEWOOD, CA
TAKATA RECALL. TAKATA STILL HAVE NOT PROVIDED A FIX FOR MY CAR IT HAS BEEN OVER A YEAR.
Source: NHTSA WEB SITE