2012 VOLKSWAGEN PASSAT Complaints

CLOCK SPRING FAILURE. ALL STEERING WHEEL ELECTRONICS NON-FUNCTIONING. DRIVERS AIR-BAG NON-FUNCTIONING. PREVIOUSLY RECALLED AND DUST COVER INSTALLED, CLOCK SPRING STILL FAILED. CLOCK SPRING FAILED WHILE TURNING A CORNER AT IDLE SPEED IN A RESIDENTIAL NEIGHBORHOOD.

I WAS DRIVING YESTERDAY ,WHEN SOUTHERLY LIGHT SHOW ERROR AIRBAGS /ABS .SO I WHEN THE FIRST VW DEALS SERVICE ,TO FIND IT OUT ,AND THEY WERE CHARGE ME JUST TO LOOKS UP.I FELT REALLY DISAPPOINTED,.I NEED HELP I'M DRIVING SO AFRAID EVERY SINGLE DAY

MY 2012 VW PASSAT WILL RANDOMLY TURN OFF WHILE PARKED & WHILE WAITING AT STOP LIGHTS WITHOUT ANY WARNING.USUALLY THIS HAPPENS WHILE THE VEHICLE IS STATIONARY, BUT ONCE IT HAS HAPPENED WHEN I STARTED TO MOVE WHEN THE STOP LIGHT TURNED TO GREEN.

MY VEHICLE WILL NOT TURN OFF ONCE STARTED. THE STEERING WHEEL LOCK AND THE IGNITION BECOME STUCK AND I CAN NO LONGER TURN MY CAR OFF. SINCE MY CAR CAN'T TURN OFF, IT WILL BE ON FOR HOURS ON END UNTIL THE GAS RUNS OUT OR UNTIL I GET SOMEONE TO CUT THE BATTERY TO MAKE THE CAR STOP RUNNING. I HAD TO LEAVE MY CAR IN A PARKING LOT BECAUSE I WAS AFFRAID TO TAKE IT ANYWHERE AND NOT BE ABLE TO TURN MY CAR OFF FOR HOURS ON END. I FEEL I AM NOT ABLE TO USE MY VEHICLE. THE VEHICLE HAS LESS THAN 100,000 MILES AND IS NOT EVEN 10 YEARS OLD. I FEEL THE VEHICLE IS UNSAFE TO USE.

CLOCK SPRING MALFUNCTION. WE HAD THE CLOCK SPRING COVER INSTALLED DUE TO RECALL, BUT THE CLOCK SPRING IS NOW INOPERATIVE WHICH CAUSES LOSS OF DRIVERS AIRBAG FUNCTIONALITY AND STEERING WHEEL ELECTRONIC CONTROLS. THE VEHICLE WAS BEING DRIVEN WHEN THE AIRBAG LIGHT CAME ON AND THE ELECTRONIC CONTROLS FAILED TO WORK.

CAR STOPPED IN THE MIDDLE OF THE INTERSTATE, WAS ALMOST HIT BY SEMI-TRUCK. FUEL PUMP SENT METAL SHARDS IN THE FUEL SYSTEM. VW DEALERSHIP QUOTED COST OF $ 6000 TO REBUILD ENTIRE FUEL INJECTION SYSTEM BECAUSE OF A DEFECTIVE FUEL PUMP. WHAT A WAY TO START MY FAMILY VACATION STUCK ON THE SIDE OF THE INTERSTATE FOR 4 HOURS ON A SUNDAY.

MY CAR CAUGHT ON FIRE WHILE I WAS DRIVING AND ALMOST KILLED ME AND MY DAUGHTER. THE FIRE DEPARTMENT CAME AND PUT IT OUT BUT IT IS A TOTAL LOSS. I THINK IT COULD WELL BE THE STARTER AS MANY 2011 BUILD VW PASSATS WERE AFFECTED.

MY STARTER HAS BEEN NOT WORKING IVE REPLACED IT MULTIPLE TIMES WITH ORIGINAL PARTS. I TOOK IT TO ANOTHER MECHANIC & HE TOLD ME THIS CAR HAS ELECTRICAL PROBLEMS WHICH IS WHY MY STREERING WHEEL GETS LOCKED UP THAT IT DOESNT READ THE KEY. ALSO RECENTLY ALL THE WARNING LIGHTS HAVE BEEN GOING ON & OFF TELLING ME ERROR CHECK BRAKES , ERROR CHECK TIRES & MY RADIO KEEPS TURNING ON & OFF, ALSO MY LIGHTS FROM INSIDE THE CAR DONT WORK. YESTERDAY MY CAR DIDNT WANT TO PUT THE WINDOWS UP & AFTER MY CAR DIDNT WANT TO TURN ON & MY KEY WOULDNT COME OUT OF THE KEY HOLE. IT TURNED OFF ON ME IN THE MIDDLE OF DRIVING ON A STREET GOING UP A HILL I HAD TO BREAK SO FAST BECAUSE IT STARTED ROLLING BACKWARDS. SO I TOWED IT HOME & NOW IT DOESNT TURN ON AT ALL OR WORK.

FEB 2018 VW REPLACED THE AIRBAGS AND CLOCK SPRING. APPROXIMATELY ONE YEAR LATER, THE AIRBAG LIGHTS CAME ON TOGETHER WITH THE ABS AND TIRE PRESSURE LIGHTS. I HAVE NO POWER TO THE STEERING WHEEL, NO HORN ETC. MY STEERING IS GETTING TIGHTER AND TIGHTER TO TURN. I'M SURE THIS POSES SOME SORT OF A SAFETY RISK ESPECIALLY WHEN THIS IS THE ONLY VEHICLE I HAVE. I WISH VW WOULD CORRECTLY IDENTIFY THE PROBLEM AND ISSUE A NATIONWIDE REMEDY TO CURE THIS DEFECT. THE SOONER THE BETTER SINCE VW HAS KNOWN ABOUT THIS SINCE 2011. ALL OF THIS HAPPENED OVERNIGHT WHILE MY CAR WAS PARKED. I GOT INTO IT TO GO TO WORK AND THIS IS WHAT HAPPENED. PLEASE HELP YOUR CONSUMERS TO CURE THIS DEFECT AND NOT PUT A BAND-AID ON IT.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER AND THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO O'STEEN VOLKSWAGEN (904-322-5100, LOCATED AT 11401 PHILIPS HWY, JACKSONVILLE, FL 32256) WHERE THE CLOCKSPRING WAS REPLACED. THE FAILURE RECURRED AND THE SAME DEALER REPLACED THE CLOCKSPRING AGAIN. THE FAILURE RECURRED AND THE SAME PART WAS REPLACED FOR A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE CONTACT WAS NOT SURE IF THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS UNKNOWN.