2017 VOLKSWAGEN PASSAT Complaints
View complaints related to 2017 VOLKSWAGEN PASSAT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2017 VOLKSWAGEN PASSAT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 VOLKSWAGEN PASSAT- WESTON, FL
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL BANGING SOUND COMING FROM THE REAR OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STARTED TO SPIN OUT OF CONTROL AND CRASHED INTO A RETAINING WALL. THE VEHICLE SPUN BACK OUT INTO ONCOMING TRAFFIC. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO RICK CASE VOLKSWAGEN (LOCATED AT 3520 WESTON RD, WESTON, FL 33331, (954) 945-9367) WHERE IT WAS DIAGNOSED THAT THE SUSPENSION SPRING DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *TT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 VOLKSWAGEN PASSAT- PHILADELPHIA, PA
ACCESS START MODULE FAILED. CAR REFUSED TO DETECT KEY FOB AND DASHBOARD WAS OFF WHEN ENTERING VEHICLE. COULD NOT PRESS ON BRAKE TO PUSH START IGNITION. CAR BATTERY WAS AT FULL 12-12 VDC. CHECKED FUSES AND NOTHING WAS BLOWN. HAD VEHICLE TOWED TO DEALER TO CHECK UP. TECHNICIAN WAS ABLE TO RESET ACCESS START MODULE BY DISCONNECTING BATTERY FOR 15 MINUTES. DEALER REPLACED FUEL RELAY FUSE AND ACCESS START MODULE. VEHICLE WAS DOWN FOR 4 DAYS. NEW MODULE HAD TO BE RE-PROGRAMMED FOR AT LEAST A DAY AND NEEDED ALL KEY FOBS TO BE RE-PROGRAMMED.
Source: NHTSA WEB SITE -
2017 VOLKSWAGEN PASSAT- BURNET, TX
BOTH SIDE MIRRORS ARE AUTOMATIC. THE SIDE MIRRORS ARE SUPPOSED TO FOLD IN WHEN TURNING THE CAR OFF, AND FOLD OUT WHEN THE CAR IS ON. ONE OR BOTH OF THE MIRROS EITHER FAIL TO FOLD OUT WHEN THE CAR IS STARTED, OR FOLD IN UNEXPECTANTLY WHILE DRIVING. THIS CREATES A HIGHLY DANGEROUS LIFE AND SAFETY HAZARD WHEN IT HAPPENS. THE CAR HAS BEEN TO THE DEALERSHIP'S SHOP WHILE THE EVENT OCCURS, AND THE ISSUE DOES NOT RECORD AN ERROR CODE IN THE CAR'S SYSTEM. DUE TO THE LACK OF AN ERROR CODE, THE DEALERSHIP STATES THEY CANNOT FIX THE PROBLEM. THIS IS UNACCEPTABLE! I AM DRIVING A VEHICLE THAT IS DANGEROUS AND HAZARDOUS TO DRIVE AND VW IS IGNORING THE ISSUE BECAUSE IT IS NOT ISSUING AN ERROR CODE WHEN IT OCCURS. I HAVE PICTURES OF THIS OCCURRING ON MY CAR, I HAVE TAKEN THE CAR TO THE DEALERSHIP WHEN IT IS OCCURRING. AND YET, THERE HAS BEEN NO SATISFACTORY SOLUTION AND FIX OF THIS VERY DANGEROUS FLAW BECAUSE THERE IS NO ERROR CODE. THIS HAS HAPPENED NUMEROUS TIMES, AND I HAVE TAKEN IT TO THE DEALERSHIP NUMEROUS TIMES. THE LAST TIME THIS HAPPENED IS THE DATE I INSERTED INTO THIS FORM.
Source: NHTSA WEB SITE -
2017 VOLKSWAGEN PASSAT- WATERTOWN, MA
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN PASSAT. WHILE DRIVING 40 MPH, THE VEHICLE UNINTENTIONALLY LOST POWER AND SHUT OFF. AFTER WAITING A WHILE, THE VEHICLE RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO COMMONWEALTH VOLKSWAGEN (1 COMMONWEALTH DR, LAWRENCE, MA 01841, (978) 965-8259), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 VOLKSWAGEN PASSAT- MANKATO, MN
2017 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO ISSUE WITH REARVIEW BACKUP CAMERA. *LD THE CONSUMER STATED THE VEHICLE WAS DAMAGED WHILE IT WAS IN POSSESSION OF THE DEALER. THE CONSUMER STATED IT HAS BEEN OVER A YEAR AND THERE WASNO SOLUTION FOR THE CAMERA FAILURE. THE MANUFACTURER WAS NOTIFIED.*JS
Source: CONSUMER LETTER -
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2017 VOLKSWAGEN PASSAT- LAS CRUCES, NM
AC TAKES 5-20 MINUTES TO BLOW COLD AIR. MULTIPLE COMPLAINTS TO DEALER AND SERVICE DO NOT RESULT IN ANY ATTEMPT TO FIX PROBLEM BECAUSE BY THE TIME WE ARRIVE AT THE DEALER, THE PROBLEM HAS CORRECTED ITSELF. THIS OCCURS FIRST THING IN THE DAY. AFTER IT STARTS BLOWING COLD AIR, IT WORKS FINE THE REST OF THE DAY. THIS IS THE 3RD VW PASSAT WE'VE DRIVEN THAT HAS THIS PROBLEM. VW WILL NOT ACKNOWLEDGE PROBLEM.
Source: NHTSA WEB SITE -
2017 VOLKSWAGEN PASSAT- BRONX, NY
SINCE I HAVE THIS CAR HAVING PROBLEMS VIBRATIONS I TOOK THE CAR ON VW DEALER FEW TIMES I EXPLAIN TO THEM MY CAR IS VIBRATING WHEN I APPLY THE BRAKES ALSO WHEN I CRUISE OVER 55MPH. THEY TOLD ME ALWAYS CAR IS PERFORMING TO MANUFACTURE SPECIFICATIONS SO NOW I HAVE 6500 MILES ON MY CAR I TOOK MY CAR TO DIFFERENT DEALERSHIP THEY FOUND OUT MY TIRES AR CUPPING. AND MY ROOTS ARE OUT OF ROUND AND ALIGNMENT WAS CORRECT TIRE BALANCING THEY DID FEW TIME TIRE ROATATION SO NOW I HAVE 6500 MILES ON THE CAR LESS THEN 1 YEAR OLD CAR. AND VW OF USA WE CANNOT COVER UNDER WARRANTY I REPLACE THE TIRES ON MY OWN AND THE CAR STILL VIBRATES IDK WHAT TO DO ANY FURTHER VERY DISAPPOINTED ALSO HAVING ISSUES WITH FRONT ASSIST WITH ADAPTIVE CRUISE CONTROL AND LANE ASSIST NO RESPONSE
Source: NHTSA WEB SITE -
2017 VOLKSWAGEN PASSAT- KENDALLVILLE, IN
ON FRIDAY THE 13 OF JULY 8 DAYS AFTER HAVING AN OIL CHANGE I STARTED MY CAR AND IT WAS MISS FIRING AND MY HUSBAND OPENED THE HOOD AND GAS AND COOLANT WAS SPRAYING ALL OVER. HE DISCONNECTED THE BATTERY..HAD IT TOWED TO DEALER AND THEY SAID IT WAS RODENT AND I WONDER IF THIS IS A COMMON PROBLEM BECAUSE OUR OTHER VEHICLES HAVEN'T BEEN ATTACKED IN 18 YEARS OF LIVING HERE
Source: NHTSA WEB SITE -
2017 VOLKSWAGEN PASSAT- JACKSONVILLE, FL
LEAKS BRAKE FLUID. PURCHASE SATURDAY EVENING, SUNDAY MORNING NEED A CAN OF FLUID, SUNDAY AFTER NOON REPEAT. BAD LEAK
Source: NHTSA WEB SITE -
2017 VOLKSWAGEN PASSAT- AUSTIN, TX
I WAS HIT FROM BEHIND IN STOPPED TRAFFIC AND PUSHED INTO THE CAR IN FRONT OF ME. I WAS STOPPED IN HEAVY TRAFFIC ON A TWO-WAY ROAD WHEN HIT. THE DRIVER AIRBAG DIDN'T DEPLOY AND THE COLLISION INSPECTOR TOLD ME THAT MY SEAT BELT DIDN'T EITHER! I AM LUCKY I WASN'T HURT WORSE. THE CAR I WAS DRIVING WAS NOT A SAFE CAR, BUT WAS SOLD TO ME AS A CERTIFIED PREOWNED CAR.
Source: NHTSA WEB SITE