2009 VOLKSWAGEN TOUAREG Complaints

No warning prior to failure. At highway speed, Dashboard Notice: SYSTEM FAULT - SERVICE NOW. All electrical systems stopped working, including: Lighting - No Headlight/Running Light control- No Turn Signals- 4-Way Flashers worked, then stopped working- No Windshield Wipers- No interior Windshield defogger- No Side Window Control for manual traffic signals- Do not know if Brake Lights were working- Mechanic states that battery was not charging- Some Dashboard displays were not working - Cruise control stopped working -

A fuel smell is detected in my vehicle, as noted in Repair Available for Safety Recall 20Z4 – Fuel Pump FlangeCertain 2007-2010 MY Volkswagen Touareg / NHTSA Campaign Number: 17V151000.

DRIVING ON THE INTERSTATE A FAULT LIGHT STARTED FLASHING "ENGINE FAULT SERVICE NOW" ALONG WITH THE GLOW PLUG LIGHT. I PUT THE TRANSMISSION INTO NEUTRAL AND MOVED INTO THE SLOW LANE. THE ENGINE IMMEDIATELY STOPPED. I PUT ON MY HAZARD LIGHTS AND WAS ABLE TO ALLOW IT TO ROLL IT A SAFE PLACE TO PULL OVER. THE DEALERSHIP SAID THE HIGH PRESSURE FUEL PUMP FAILED (HPFP) WHICH CAUSED THE ENGINE TO IMMEDIATELY STOP. LUCKILY I WAS IN AN AREA WHERE I COULD ROLL TO A SAFE PLACE AND WASN'T PULLING A TRAILER LIKE WE OFTEN DO. I WAS ALSO LUCKY I WAS IN AN AREA WITH CELL RECEPTION. I HAD SPENT MOST OF THE DAY DRIVING IN A REMOTE AREA THAT WOULDN'T HAVE HAD RECEPTION.

STARTED WITH FAINT SMELL OF GAS OUTSIDE OF VEHICLE ON DRIVERS SIDE. THE GAS SMELL IS STRONGEST WHEN VEHICLE HAS BEEN PARKED FOR SOME TIME LIKE OVER NIGHT. DEVELOPED OVERTIME THAT THE GAS SMELL BEGAN TO BE SMELLED INSIDE OF THE VEHICLE. CURRENTLY THE GAS SMELL IS EXTREMELY STRONG BOTH INSIDE AND OUTSIDE OF VEHICLE.

THE DASHBOARD ON THE PASSENGER SIDE OF THE VEHICLE IS CRACKING ALL THE WAY AROUND THE AIR BAG CONTAINER. I FEAR SAFETY AND I AM AFRAID THAT THE AIR BAG WILL POP OUT THROUGH THE CRACKS AND CAUSE AN INJURY OR NOT BE FUNCTIONAL IF NEEDED. THE CRACKS HAVE BEEN SPREADING SLOWLY OVER TIME REGARDLESS IF THE VEHICLE IS IN MOTION. CURRENTLY THE CRACKS ARE CLOSING IN TO THE FULL LINE AROUND THE AIR BAG CONTAINER. I WONDER WHAT WILL HAPPEN WHEN THE CRACK LINE IS COMPLETE. WILL THE AIRBAG POP OUT ON ITS OWN AND CAUSE AN INJURY? I WAS TOLD THAT THE AIR BAG PRESSURE IS CAUSING THE CRACKS.

THE VEHICLE SMELLED LIKE GAS INSIDE & OUT WHETHER STILL, OR DRIVING, RUNNING OR OFF. THEN A FEW DAYS IN, FUEL, OR A GAS-SMELLING SUBSTANCE, BEGAN RAPIDLY LEAKING FROM THE UNDERSIDE OF THE CAR. I WAS TOLD IT WAS ALSO COOLANT.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TOUAREG. WHILE DRIVING VARIOUS SPEEDS ON AN INCLINE, THE VEHICLE MALFUNCTIONED AND THE ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE STRUGGLED TO ACCELERATE ON THE INCLINE AND DECELERATED. NEMER MOTOR GROUP OF LATHAN, NEW YORK AND HACKELS FOREIGN CAR SERVICES OF ALBANY, NEW YORK WERE NOTIFIED AND THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V151000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

THERE IS AN OPEN, PENDING RECALL ON THE FUEL FILTER ASSEMBLY. IT IS NOTICED BY THE SMELL OF GASOLINE OUTSIDE AND POSSIBLY INSIDE THE CABIN, MOSTLY COMING FROM THE DRIVER'S SIDE REAR DOOR AS THE ASSEMBLY IS UNDER THE BACK SEAT ON THAT SIDE OF THE VEHICLE.

THE DASH ON THE PASSENGER SIDE OF THE VEHICLE IS CRACKING ALL THE WAY AROUND THE AIRBAG CONTAINER. I FEAR THAT THE AIRBAG WILL BE ABLE TO COME LOSE AND POSSIBLY CAUSE INJURY OR BECOME NON FUNCTIONAL AND THUS UNSAFE WHEN IN NEED

WHILE DRIVING AFTER REFILLING THE DIESEL EXHAUST FLUID WITH PEAK BRAND ISO 22241-1 COMPLIANT DEF THE NO START IN 450 MILE WARNING CAME ON. TAKE IT IN FOR SERVICE AND THE VW DEALERSHIP REPLACES THE PUMP, HEATER, AND CONTROLLER. BUT THEY FAILED AT FLUSHING OUT THE LINES AND INJECTOR FOR WITHIN 50 MILES OF BEING PICKED UP THE WARNING FOR NO RESTART WAS BACK ON AND A CHECK ENGINE LIGHT ALSO NOW.