2013 VOLVO S60 Complaints

TL* THE CONTACT OWNS A 2013 VOLVO S60. WHILE DRIVING 30 MPH AND APPROACHING AN INTERSECTION, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WAS NO INJURY. THE POLICE WAS CONTACTED, BUT THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MCLARTY VOLVO CARS OF LITTLE ROCK (1500 N SHACKLEFORD RD, LITTLE ROCK, AR 72211, (501) 588-7300). THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. PRIOR TO THE FAILURE, THE SAME DEALER DIAGNOSED THE VEHICLE CONCERNING THE AIR BAG WARNING INDICATOR ILLUMINATING. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR A WHEEL ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 270,000.

THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MOM & POP MECHANIC THAT I USE. THEY DETERMINED THAT THE PROBLEM IS THAT THE CAR IS BURNING OIL. IT NEEDED 3 QUARTS. THEY RESEARCHED ON-LINE AND FOUND A 'TECHNICAL JOURNAL' RELEASED BY VOLVO USA TO IT'S SERVICE DEPARTMENTS ENTITLED 'HIGH OIL CONSUMPTION'. 16 DIFFERENT VOLVOS (MODELS AND YEARS) ARE LISTED IN THIS JOURNAL. MY CAR IS ONE OF THEM. VOLVO KNOWS THERE IS A PROBLEM, THE CAR IS UNSAFE TO DRIVE AND YET THERE HAS BEEN NO RECALL FOR THE CARS. LOCAL AND CORPORATE VOLVO DENIED ME FINANCIAL ASSISTANCE WITH THIS BECAUSE THE CAR IS 'TOO OLD, WITH TOO MANY MILES'. BUT IT IS A KNOWN PROBLEM AND THE PROBLEM IS ALSO WITH NEWER MODELS. SO THE FACT THAT MY CAR IS OLDER SHOULDN'T MATTER. MY CAR HAS THE ENGINE THAT HAS THE DEFECT. SHOULDN'T HAVE TO REBUILD THE ENGINE WITH ONLY 116,000 MILES. OBVIOUSLY, IF THEY KNOW OF 16 CARS THAT HAVE THIS ISSUE, IT HAS HAPPENED BEFORE AND WITHOUT BEING FIXED, IT CAN'T BE DRIVEN. BOTH LOCAL AND USA CONTACTS TREATED MY REQUEST AS AN ISOLATED EVENT, NOT A PART OF A BIGGER PROBLEM - ABOUT WHICH THEY HAVE KNOWLEDGE. AGAIN, THIS IS A KNOWN DEFECT!

THE FRONT PASSENGER DOOR OPENNED WHILE VEHICLE WAS IN OPERATION DUE TO DEFECTIVE SENSOR IN THE DOOR LOCKING SYSTEM

DRIVING HOME GOING 40 MPH THIS WEEK THE OIL LIGHT CAME ON AND I WAS ALERTED TO STOP THE CAR IMMEDIATELY. THIS FLASHED ON AND OFF TWICE. I THOUGHT IT WAS A GLITCH AS I HAD ANOTHER 1000 MILES TILL MY NEXT OIL CHANGE. I CHECKED THE OIL AND IT WAS DRY. I ADDED A QUART AND DROVE TO GET MY OIL CHANGED. RESULT WAS WHEN THEY DRAINED IT THERE WERE 2 QUARTS THAT DRAINED OUT. THIS INCLUDES THE QUART I HAD PUT IN. MY PRIOR OIL CHANGES I WOULD HAVE BEEN DOWN A QUART AFTER 5000 MILES. THIS IS SHOCKING! SEEING THIS HAS HAPPENED TO OTHERS I'M CONCERNED. LUCKILY I'M NOT HEARING KNOCKS AND MY CAR SEEMS FINE. I CALLED A VOLVO MECHANIC AND HE SAID TO CHECK THE OIL LEVEL EVERY MONTH. MY CONCERN IS THERE WAS NO EARLY WARNING THAT MY OIL WAS LOW. IF THE TIRE LOOSES AIR THERE ARE NON STOP WARNINGS.

BURNING EXCESSIVE OIL AND NOT GIVING A WARNING LIGHT. DRIVING DOWN THE HIGHWAY WHEN I HEARD A KNOCK COMING FROM THE CAR SO I STOPPED CHECKED EVERYTHING AND NOTICED THERE WAS NO OIL ON THE DIP STICK AND I JUST CHANGED THE OIL 5 WEEKS AGO. THE ENGINE NOW KNOCKS AND CAN BARELY BE DRIVEN.

WHILE DRIVING ON THE HIGHWAY TO WORK ON 12/3/18 MY VEHICLE DRIVER INFORMATION CENTER DISPLAYED A MESSAGE OF "NO OIL PRESSURE - PARK SAFELY". AS I ATTEMPTED TO PULL TO THE SHOULDER OF THE HIGHWAY THE ENGINE STARTED KNOCKING VERY LOUDLY AND SHUTDOWN! THE ENGINE NOW HAS CATASTROPHIC FAILURE, WITH A TERRIBLE KNOCKING IF THE ENGINE IS STARTED. IT CANNOT BE DRIVEN!

THE HEATER/AIR CONDITIONER BLOWER FAN DOES NOT WORK. THIS IS NOT A BLOWN FUSE, YET A POSSIBLE BLOWN RESISTOR AND/OR FAILED BLOWER MOTOR. THIS VEHICLE IS 5 YEARS OLD AND HAS 72K MILES; I CANNOT GET HEAT OR AIR CONDITIONING DUE TO THIS ISSUE; WINDOWS ARE FOGGED OFTEN, WHICH REPRESENTS A HAZARDOUS/SAFETY ISSUE. REPLACEMENT OF THE HEATER BLOWER MOTOR AND/OR RESISTOR REQUIRES THE REMOVAL OF THE DASHBOARD AND INSTRUMENT CLUSTER. THIS SHOULD NOT HAPPEN ON ANY 5 YEAR OLD VEHICLE, MUCH LESS A VOLVO. THE REPAIR IS EITHER VERY COSTLY, AT LEAST $700 TO $1100 OR TIME CONSUMING IF I DO IT MYSELF. THAT IS SEVERAL CAR PAYMENTS WORTH FOR A PART THAT SHOULD NOT HAVE FAILED. I HAVE OWNED TWO OLDER VOLVOS (1972, 1986) AND THIS PART NEVER FAILED--AND IF IT DID, THE ACCESS WAS MUCH EASIER (BEHIND THE GLOVEBOX).

EXCESSIVE OIL CONSUMPTION - BURNING OR CONSUMING AT LEAST 5 QUARTS OF OIL EVERY 2K-3K MILES, BETWEEN OIL CHANGES. OUR ONLY NOTICE IS WHEN OIL IS BELOW 5-QUART RANGE, WHEN WE RECEIVE A DASH WARNING NOTING TO STOP ENGINE. CAR HOLDS 7.25 QUARTS OF SYNTHETIC OIL. WELL KNOW DOCUMENTED THROUGHOUT THE WEB AND KNOWN TO VOLVO MECHANICS, ALTHOUGH MORE RECOGNIZED WITH 2011-2012 S60. STOP ENGINE NOTICE RECEIVED WHEN STARTING CAR. FORTUNATELY ABLE TO UBER TO AUTO SUPPLY AND ADD 5QUARTS TO DRIVE HOME. OCCURRED ON TWO OCCASIONS, WHEREIN THE SECOND INSTANCE WE RESEARCHED, REACHED OUT TO VOLVO MECHANICS AND IN THE PROCESS OF CONTACTING DEALER AND VOLVO FOR FOLLOW-UP. IT APPEARS THAT SEVERAL INSTANCES HAVE RESULTED IN ENGINE FAILURE AND/OR $5K OR MORE IN PERSONAL COST TO FIX PISTON/VALUE ISSUE OR REPLACE ENGINE.

WHILE DRIVING DOWN THE FREEWAY, THE SUNROOF OF THE CAR SPONTANEOUSLY EXPLODED RAINING BROKEN GLASS INTO THE CAR. THERE WAS NOTHING ABOVE THE CAR AT THE TIME THE SUNROOF EXPLODED (I.E. AN OVERPASS WHERE SOMETHING COULD HAVE FALLEN) NOR WERE THERE OTHER VEHICLES NEAR BY THAT COULD HAVE KICKED A ROCK OR OTHER OBJECT THAT COULD HAVE BROKEN THE GLASS. FURTHER, AFTER PULLING OFF THE ROAD TO EXAMINE THE DAMAGE, THE GLASS HAD EXPLODED OUTWARD, AWAY FROM THE CAR RATHER THAN INWARD, AS WOULD BE EXPECTED IF SOMETHING LIKE A ROCK HAD HIT THE GLASS AND BROKEN IT.

BACK DOOR ON DRIVERSIDE WILL NOT LATCH SOMETHING ELECTRICAL IS GOING ON I HAD TO TIE THE DOOR UP JUST TO DRIVE ANYWHERE