2013 VOLVO S60 Complaints

TL* THE CONTACT OWNED A 2013 VOLVO S60. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT DROVE THROUGH A STOP LIGHT AND CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE HOOD OF THE CONTACT'S VEHICLE FRACTURED AND BECAME DETACHED FROM THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOT WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. UPDATED 03/16/16*LJ UPDATED 03/22/16.*JB

AUTOMATIC BRAKES CAME ON WHEN TURNING OUT OF MY NEIGHBORHOOD ONTO A MAIN ROAD. IT'S WAS 7AM AND THERE WERE NO CARS AROUND ME AT THE TOME OF THE INITIAL INCIDENT. THERE WAS NOTHING NEAR ME BUT EMPTY STREETS. I TURNED BACK INTO MY NEIGHBORHOOD TO FIGURE OUT WHAT HAPPENED AND SAW NOTIFICATION OF AUTOMATIC BRAKING ON MY DASHBOARD. I TURNED MY CAR OFF AND RESTARTED IT TO TRY AND LEAVE MY NEIGHBORHOOD AGAIN BUT THE DANCE THING HAPPENED IN THE EXACT SAME SPOT. STILL NO TRAFFIC OR ANYTHING AROUND TO TRIGGER THAT. VERY DANGEROUS!!!

A ROCK SLIDE LEFT SEVERAL ROCKS ON THE HIGHWAY. I HIT ONE OF THEM AND CRACKED A RIM. SINCE THE VOLVO S60 DOES NOT COME WITH A SPARE TIRE, I WAS LEFT STRANDED IN A CANYON ROAD IN THE RAIN WITH A DISABLED VEHICLE. MINIMAL CELL PHONE RECEPTION MADE CALLING FOR HELP VERY DIFFICULT. VOLVO ASSUMES THAT CALLING THEIR ROADSIDE ASSISTANCE (IF YOU CAN) AND WAITING FOR A TOW TRUCK IS EQUIVALENT TO CARRYING A SPARE TIRE. IT CLEARLY IS NOT AND CAN LEAVE DRIVER'S HELPLESS WHEN A SIMPLE SPARE TIRE WOULD HAVE SOLVED THE PROBLEM. ALTHOUGH PURCHASING A SPARE TIRE IS AN OPTION, IT WOULD CONSUME TRUCK SPACE THAT IS NECESSARY FOR MY SON'S STROLLER. I CAN ONLY CARRY THE STROLLER OR THE SPARE BUT NOT BOTH.. THE CAR SHOULD BE DESIGNED TO CARRY A SPARE TIRE IF NECESSARY. UPDATED 10/9/15 *LN UPDATED 12/21/2015*JS

NOTE AHORA SE HAN MUDADO AL 755 NW 20 ST MIAMI FL 33127 UNDER NAME GOLDEN GLADE COLLISION CENTER, INSURANCE KNOWS ABOUT AIR BAG IT DOES NOT WORKING PROPERLY,, THEY KNOW ABOUT FRAUD,, INVESTIGATOR KNOWS ABOUT SAFETY PARTS,, INSURANCE PAY THEM WITH FAKE PAPERS,, INSURANCE KNOWS ABOUT STOLEN MONEY THROUGH THE MY ACCIDENT,, INSURANCE, AGRICULTURE GOVERNMENT KNOWS ABOUT UNSAFETY CAR,, THE AUTO SHOP, AAA OF DADE COUNTY IN MIAMI DID ONLY VERY SUPERFICIAL REPAIR WORK ON MY CAR, ALTHOUGH THEY COLLECTED COMPENSATION FROM THE INSURANCE COMPANY. THEY MENTION HAVING REPAIRED MY SEAT BELT SYSTEM, AIR BAGS, AND OTHER MECHANICAL ITEMS, AS WELL AS OUTER BODY PARTS, BUT IT IS OBVIOUS THAT THESE ITEMS HAVE NOT BEEN REPAIRED. THIS WAS CONFIRMED BY VOLVO, MIAMI & MELBOURNE (SEE ATTACHMENT 2 & 3), AND BY J&J IN PALM COAST (SEE ATTACHMENT 4). MORE IMPORTANTLY, NOT ONLY DID THEY DO IMPROPER AND INCOMPLETE REPAIR WORK, BUT THERE IS INDICATION THAT THEY THEMSELVES CAUSED ADDITIONAL DAMAGES TO MY CAR, E. G. THERE APPEAR SCRATCHES, THE REAR BUMPER IS LOOSE, THE ORIGINAL FRONT TIRES WERE REMOVED AND REPLACED WITH TIRES SO WORN THAT IT PUT MY SONS LIFE AND MINE IN GRAVE DANGER! I HAVE SINCE REPLACED THEM BY NEW ONES. FROM WHAT I HAVE BEEN TOLD AT VOLVO, MY CAR HAS SUFFERED A LOSS IN VALUE OWING TO CREATED DAMAGES EQUAL TO AT LEAST $18,000! ON 9/24/14, AAA OF DADE COUNTY PREPARED AN AUTHORIZATION FORM FOR THE PURPOSE OF COLLECTING MONEY FROM THE INSURANCE COMPANY. THIS REPORT STATES THAT ALL DAMAGES HAVE BEEN SATISFACTORILY REPAIRED ON THAT SAME DATE. PLEASE NOTE, HOWEVER, THAT THE PHOTOS, CLEARLY SHOWING THE DAMAGES TO THE CAR, WERE TAKEN BY THE APPRAISER ON 9/26/2014!). IT THUS APPEARS THAT THIS FORM WAS USED FOR THE SOLE PURPOSE OF COLLECTING MONEY, AND NOT, AS STATED, CONFIRMING REPAIR OF THE DAMAGES. PLEASE FEEL FREE TO CONTACT ME SHOULD YOU NEED ADDITIONAL INFORMATION

TL* THE CONTACT OWNS A 2013 VOLVO S60. THE CONTACT STATED THAT SOMEONE WAS ABLE TO KICK IN THE SIDE COLLISION PROTECTION BAR ON THE DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PROTECTION BAR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

TL* THE CONTACT OWNS A 2013 VOLVO S60 EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: CONTI PRO CONTACT, TIRE SIZE: 235/55R/1799H, AND DOT NUMBER: DOTAF8PN1H62212. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 3,400.

THE TIRE AND LOADING INFORMATION LABEL ON MY CAR HAS 4 ERRORS. 1. LOADING: THE INSTALLED LABEL SPECIFIES A WEIGHT LIMIT OF 1200 LBS. THE CORRECT WEIGHT LIMIT FOR MY CAR IS 1025 LBS. 2. FRONT TIRE SIZE: THE INSTALLED LABEL SAYS MY CAR HAS 215/50R17 FRONT TIRES. THE CAR HAS 235/45R17 TIRES. VOLVO CARS OF NORTH AMERICA CONFIRMED THAT 235/45R17 TIRES WERE INSTALLED AT THE FACTORY. 3. FRONT TIRE PRESSURE: THE INSTALLED LABEL SPECIFIES 38PSI, BUT THE CORRECT VALUE IS 36PSI. 4. REAR TIRE SIZE: SAME ERROR AS FRONT TIRE SIZE. 5. REAR TIRE PRESSURE: SAME ERROR AS FRONT TIRE PRESSURE. *TR

NO SPARE TIRES IN NEW CARS PUTS US CONSUMERS IN DANGER YOU SHOULD BE AS DEEPLY CONCERNED, AS I AM, OF THE GROWING TREND AMONG CAR MANUFACTURERS TO LEAVE OUT SPARE TIRES. IN FACT THEY DON'T EVEN HAVE SPACE TO CARRY THEM. *TR DISCOUNTING THE QUESTIONABLE BENEFIT TO THEIR BOTTOM LINE THIS IS A TREND THAT PUTS US DRIVERS IN CONSIDERABLE DANGER. IT ALSO LEAVES THE US CONSUMER AT THE MERCY OF TOW TRUCK OPERATORS AND PRICE GOUGING BY THE DEALERS WHERE THE CAR IS TOWED. INSTEAD OF A SPARE THEY PROVIDE A FORM OF ?FIX-A-FLAT? THAT PUMPS A SEALANT AND AIR INTO THE PUNCTURED TIRE. THIS WILL ONLY WORK WITH TIRES WITH A SMALL PUNCTURE IN THE TREAD NOT ON LARGER HOLES OR SIDEWALL DAMAGE. IT ALSO CAUSES IRREPARABLE DAMAGE TO POSSIBLY SALVAGEABLE TIRE. THE ONLY OTHER OPTION IS TO CALL AND WAIT FOR EMERGENCY HELP, WHICH COULD TAKE HOURS, DAYS OR BE NON-EXISTENT IN MANY AREAS. YOU CAN EASILY IMAGINE MANY SCENARIOS WHERE THE LACK OF A SPARE TIRE, AND WAITING HOURS FOR A TOW, COULD BE MORE THAN A BIG INCONVENIENCE, BUT A THREAT TO LIFE. A FLAT TIRE ON A LONG DESERTED STRETCH OF ROAD LATE AT NIGHT. A FLAT IN A BAD SECTION OF THE CITY OR A SECTION WHERE ROAD DEBRIS CAUSES MULTIPLE VEHICLES TO GET FLATS AT THE SAME TIME OVERWHELMING EMERGENCY SERVICES. FOR THE SAFETY OF US DRIVERS SPARE TIRES MUST BE SUPPLIED AS STANDARD EQUIPMENT ON ALL CARS SOLD IN THE UNITED STATES.

I WAS TRAVELING BETWEEN 30 - 40 MPH IN MY 2013 VOLVO S60 WHEN I STRUCK AN SUV FROM BEHIND. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED, EVEN THOUGH IT WAS A DIRECT REAR END COLLISION. AFTER THE COLLISION MY INSTRUMENT PANEL DISPLAYED THE WARNING MESSAGE 'SRS AIRBAG SERVICE URGENT'. MY VOLVO S60 IS EQUIPPED WITH THE STANDARD CITY SAFETY AUTO BRAKING SYSTEM, WHICH DID NOT ENGAGE AT ANY POINT TO AVOID/REDUCE THE IMPACT OF THE COLLISION. THE AUTO BRAKING SYSTEM DOES NOT WORK ABOVE CERTAIN SPEEDS, I AM AWARE; HOWEVER, I AM CONCERNED THAT MY AIRBAGS WERE NOT PROPERLY WORKING CONSIDERING THAT IT SEEMS MY VEHICLE WAS TRAVELING AT A SPEED ABOVE THE AUTO BRAKING THRESHOLD. THERE WERE NO AIRBAG WARNINGS BEFORE THE COLLISION. FOR REFERENCE, THERE WAS A NEARLY IDENTICAL COLLISION IN THE SAME INTERSECTION JUST MINUTES PRIOR AND THE VEHICLE INVOLVED IN THE COLLISION HAD DEPLOYED AIRBAGS. *TR

WHEN THE FRONT PASSENGER DOES NOT USE SEAT BELT, THE CAR DOES NOT ISSUE ANY AUDIBLE WARNING (EVEN WHEN THE CAR IS IN MOTION, E.G. AT 30 MPH). NOTE THAT, IN CONTRAST, THE AUDIBLE WARNING WILL RING FOR 6 SECONDS IF THE DRIVER DOES NOT USE SEAT BELT. I CALLED THE LOCAL DEALER AND VOLVO NORTH AMERICA AT (201) 768-7300, THE REPLY WAS THAT THIS IS EXACTLY HOW IT IS DESIGNED TO WORK. THE DEALER ALSO CONFIRMED THAT THE SAME BEHAVIOR WAS OBSERVED ON OTHER VOLVO CARS ON HIS SITE. THE RECEPTIONIST AT VOLVO NORTH AMERICA CONFIRMED TO ME THAT "THE AUDIBLE WARNING FOR THE FRONT PASSENGER SEAT WAS ELIMINATED" AND IT IS NOT POSSIBLE EVEN FOR THE DEALER TO ENABLE IT. THEN, MY QUESTION IS, WHY DOES THE DESIGN ENGINEERS AT VOLVO THINK IT IS OK IF THE FRONT PASSENGER DOES NOT USE SAFETY BELT AND THERE IS NO NEED TO ISSUE A REMINDER?? IN OTHER CARS (E.G., I TESTED ON MERCEDES BENZ C300 4MATIC 2013 MODEL), WHEN THE CAR IS IN MOTION AND THE FRONT PASSENGER DOES NOT USE SEAT BELT, THE CAR REMINDS WITH A AUDIBLE WARNING. *TR