2012 VOLVO S60 Complaints

A METAL SILVER PIECE ON STEERING HAS A SHARP EDGE THAT RESULTED IN A CUT ON FINGER WHILE DRIVING. THE VEHICLE WAS IN MOTION AND TURNING.

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT THE DEALER (JIM FISHER VOLVO, 2108 W BURNSIDE ST, PORTLAND, OR 97210, (503) 295-5571) INDICATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED DUE TO A PREMATURE INTERNAL FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

THE CAR WAS CONSUMING OIL AT A SHOCKING RATE - 12 QUARTS OVER THE COURSE OF 2 MONTHS AND THE OIL LIGHT DID NOT ILLUMINATE, EVEN WHEN THE ENGINE WAS COMPLETELY OUT OF OIL! I OPENED A CASE WITH VOLVO USA AT THE TIME AND WAS TOLD TO BRING THE CAR TO A DEALER. THE DEALER COULD NOT FIND A LEAK AND DID NOT RESOLVE THE PROBLEM. I RETURNED TO THE DEALER AGAIN FOR THE SAME ISSUE AND IT WAS STILL NOT RESOLVED. A FEW WEEKS AFTER MY MOST RECENT VISIT TO THE DEALER, THE CAR MADE A LOUD NOISE WHILE IN TRAFFIC GOING ABOUT 30 MPH. THE CAR WAS DEAD IN THE MIDDLE OF ATLANTA TRAFFIC. IT TURNS OUT THE ENGINE "THREW A ROD" AND THE ENTIRE ENGINE WOULD NEED TO BE REPLACED ($11K)! THIS CAR HAS 78K MILES ON IT. I AGAIN REACHED OUT TO VOLVO USA AND WAS TOLD THAT ALL GOODWILL REPAIRS WERE AT THE DISCRETION OF THE DEALER AND THE DEALER DID NOT FEEL ANY ASSISTANCE WAS IN ORDER IN THIS CASE. AT THIS TIME I HAVE A VERY GOOD LOOKING AND EXPENSIVE BOAT ANCHOR IN MY DRIVEWAY. AFTER READING MANY SIMILAR COMPLAINTS ON THIS SITE, I HAVE ONCE AGAIN REACHED OUT TO VOLVO USA FOR ASSISTANCE. THERE IS OBVIOUSLY A PROBLEM WITH THE 2012 S60 T5 ENGINE.

ENGINE FAILED AFTER 84,000 MILES. ENGINE WAS CARED FOR WELL; VEHICLE RECEIVED SERVICE AT RECOMMENDED SERVICE INTERVALS. THE VEHICLE IS OPERATED UNDER NORMAL CONDITIONS THAT RESULT IN AVERAGE WEAR AND TEAR.

<40K MILES 2ND OWNER BOUGHT CERTIFIED FROM DEALER 2015..2012 VOLVO S60..ENGINE LIGHT KEEPS COMING ON. TOOK TO DEALER IN DAVIE FLORIDA SAYS ENGINE COOLING SYSTEM PROBLEM..FAN OR AS SUCH..IM SEEING X6 RECALLS ON SIMILAR YEAR MAKE AND MODEL.MY VEHICLE VIN NOT SHOWING ON RECALL ROSTER..DEALER WANTS 1200.00 TO REPAIR..WHY WOULD I HAVE TO PAY IF ON RECALL ROSTER .BUT MY VIN NUMBER NOT REGISTERED FOR SAME ISSUE?

VEHICLE BURNED THROUGH ALL OIL CAUSING ENGINE FAILURE WITH NO WARNING FROM VEHICLE ELECTRONICS (CHECK ENGINE LIGHT CAME ON AS ENGINE BEGAN TO FAIL; WAS ABLE TO TRAVEL TO CLOSEST MECHANIC). VEHICLE DEALERSHIP SAID THIS IS A KNOWN ISSUE THAT HAS HAD PREVIOUS RECALL (FOR OIL PRESSURE WARNING) FOR OTHER OF THE SAME MODEL YEAR BUT NOT THIS PARTICULAR VEHICLE.

MY VEHICLE WAS PARKED IN A GROCERY STORE LOT. I ENTERED THE VEHICLE TO BACK IT OUT OF ITS PARKING SPOT. IT WAS NEXT TO A FULL SIZED VAN WHICH HAD CARPET CLEANING EQUIPMENT MOUNTED INSIDE. I STARTED THE CAR AND PLACED IT IN REVERSE AS IT BEGAN TO ACCELERATE ON ITS OWN. I TRIED TO SLOW THE VEHICLE WITH THE BRAKE WHICH FAILED. I COLLIDED WITH A BLOCK WALL IN THE REAR OF THE CAR AND ATTEMPTED TO GET IT OUT OF GEAR, WITH THE SOLID JARRING FROM THE REAR THE CAR WENT INTO DRIVE AND CONTINUED TO ACCELERATE TO FULL SPEED, WHILE I WAS ATTEMPTING TO BRAKE. THE VOLVO HIT THE VAN WHICH IT HAD BEEN PARKED NEXT TO IN THE REAR LEFT BUMPER AND DROVE IT APPROXIMATELY 20 FEET THROUGH A PLANTER AND INTO A PARKING SPOT ON THE OTHER SIDE OF THE PLANTER. THIS CAR (VOLVO) IS EQUIPPED WITH A COLLISION WARNING SYSTEM THAT WAS SUPPOSED TO HAVE AUTO BRAKED AND DID NOT. ADDITIONALLY THE AIR BAGS DID NOT DEPLOY. I TOOK THE CAR TO VOLVO AND HAD THEM ATTEMPT TO PULL CODES FROM THE VEHICLES INFORMATION SYSTEM. THEY REPORTED THAT NO CODES WERE PRESENT AND ATTEMPTED TO EXPLAIN AWAY THE INCIDENT AS DRIVER ERROR. THE CAR WAS TOTALED IN THE PROCESS. I AM CERTAIN THAT THERE WAS NO DRIVER ERROR AND THAT WHAT HAPPENED WAS A SUDDEN UNEXPLAINED ACCELERATION. OTHER SOMEWHAT SIMILAR INCIDENTS ARE REPORTED ON THE INTERNET. THE CAR HAS BEEN RETAINED IN MY POSSESSION UNTIL MAR 9TH 2017. IN THE EVENT IT SHOULD BE EVALUATED I HAVE IT AVAILABLE.

ON APRIL 12, 2016 I TOOK MY VOLVO S-60 LEASED BRAND NEW FROM VOLVO AND THE PURCHASED AT THE END OF THE LEASE AS A CERTIFIED PRE-OWNED CAR IN FOR AN OIL CHANGE AND A CHECK OIL LIGHT. VOLVO HAD A RECALL ON OIL PRESSURE CENSORS (THIS HAD CAUSED OTHER CAR ENGINES TO SEIZE SOMETHING THAT THE NTSB HAS REPORTED ON). THE VOLVO AUTHORIZED DEALER, HERB GORDON, CLAIMED TO HAVE MADE THIS REPAIR. HOWEVER ON JUNE 21, 2016, THE ENGINE SEIZED IN THE MIDDLE OF A BUSY ROAD. THE VOLVO AUTHORIZED DEALER DETERMINED IT NEEDED A NEW ENGINE, AT THE TIME, I ASKED ABOUT SIMPLY APPLYING THE COST TO REPLACE THE ENGINE (ABOUT $12,000) TO GETTING ME INTO A NEW CAR. VOLVO REFUSED AND WENT AHEAD WITH AN ENGINE REPLACEMENT (THEY HAD MY CAR FROM JUNE 21, 2016 TO AUGUST 1, 2016. THE CAR BROKE DOWN AGAIN ON AUGUST 15, 2016 WHILE MY FAMILY AND I WERE ON THE ROAD FOR A VACATION. WHEN WE RETURNED FROM VACATION THE CAR WAS GIVEN BACK TO US BUT THE PROBLEM NOW IS THAT THE CAR'S VALUE HAS SIGNIFICANTLY DIMINISHED BECAUSE OF THE ENGINE REPLACEMENT, THE BLUEBOOK VALUE OF THE CAR IS ON AVERAGE $13,789 BUT THE HIGHEST WE CAN GET FOR IT IS $8,000 BECAUSE OF THE DAMAGE DONE TO IT BY VOLVO. WE HAVE TRIED TO GET VOLVO TO WORK WITH US BY MAKING UP THAT DIFFERENCE AS A TRADE IN ON A CAR THEY HAVE IN STOCK. WE HAVE BEEN MET WITH NOTHING BUT HOSTILITY AND ABUSE. IN FACT EARLIER TODAY WE WERE TOLD BY A CUSTOMER SERVICE REPRESENTATIVE AT VOLVO TO SHUT UP AND THEN HE HUNG UP ON US,

REAR DRIVER SIDE DOOR FLEW OPEN WHILE DAUGHTER WAS IN THE BACK SEAT. SHE FELL OUT THE CAR. PERSON WAS DRIVING THE VEHICLE AND THE DOOR JUST FLEW OPEN. PLEASE GET TO THE BOTTOM OF THIS IMMEDIATELY.

TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE STARTER WAS REPLACED, BUT THE FAILURE RECURRED WHILE STILL AT THE DEALER. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V592000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,740.