2002 VOLVO S80 Complaints

TL*THE CONTACT OWNS A 2002 VOLVO S80. WHILE DRIVING 65 MPH, THE THROTTLE CONTROL AND PCV COMPONENTS FAILED AND WOULD NOT PERFORM CORRECTLY. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THAT THE THROTTLE CONTROL AND PCV MAY HAVE BEEN CLOGGED. THE FAILURE COULD RESULT IN SERIOUS INJURY OR DEATH. THE DEALER DID NOT STATE WHICH ONE WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 47,600.

FAILURE OF 2002 VOLVO S-80 TRANSMISSION WITH ONLY 46,000 MILES BUT 10 MONTHS OUT OF WARRANTY (4 YEAR/ 50000 MILES). DEALER FOUND CODE 5300, TCM 0008. FOUND INTERNAL HYDRAULIC FAULT IN TRANSMISSION. SHIFT SOLENOID S1 REPLACED TRANSMISSION. A DEAL WAS WORKED OUT WHERE VOLVO, THE DEALER AND MYSELF EACH PAID 1/3 THE COST OF $4200. GENERAL MANAGER OF DEALERSHIP TOLD ME THAT "VOLVO KNOWS THEY HAVE PROBLEM WITH S-80 TRANSMISSION". *NM

(YOUR WEBSITE DOESN'T LIST VOLVO S-80 TYPES) WE HAVE REPEATEDLY RECEIVED BULB FAILURE INDICATOR(I BELIEVE ITS THE BRAKE LIGHT. ITS BEEN REPAIRED /REPLACED 3 TIMES IN THE 3 YEARS WE'VE HAD THE CAR. SOMETIMES ITS INTERMITTENT. VOLVO SAYS THIS IS COMMON. IF SO, WHY NOT A RECALL? (NO OTHER CAR I'VE OWNED HAS FREQUENT BRAKE LIGHT FAILURE) . *NM

TAIL LIGHTS AND HEADLIGHTS BURNED OUT FIVE TIMES SINCE SEPTEMBER, 2003. DEALER HAS EXAMINED THE VEHICLE FIVE TIMES, BUT COULD NOT RESOLVE THE PROBLEM. *AK *NM

CONSUMER COMPLAINED ABOUT A CHILD RESTRAINT ANCHORAGE SYSTEM PROBLEM. VEHICLE WAS RECALLED DUE TO FAILING TO COMPLY WITH FMVSS 225. VOLVO STATED THEY COULD NOT RETROFIT THE ANCHORAGE SYSTEM INTO THIS VEHICLE. *AK

THE DASH BOARD WAS TOO LIGHT IN COLOR, WHICH CAUSED A BLINDING GLARE ON THE WINDSHIELD. *JB CONSUMER STATED WHEN ENTERING A DARK AREA (TUNNEL, GARAGE ETC.) THE DASHBOARD WOULD REFLECT ON THE WINDSHIELD. THE CONSUMER HAD NUMBEROUS NEAR COLLISIONS DUE TO THIS DISTRACTION. CONSUMER FEELS THE ONLY SOLUTION IS TO WEAR POLARIZED SUN GLASSES. *PH

ABOUT TWO WEEKS AGO, I ATTEMPTED TO INSTALL A CHILD SAFETY SEAT IN MY 2002 VOLVO S-80. IN ORDER TO DO THE JOB PROPERLY, I LOOKED IN MY OWNERS MANUAL FOR THE LOCATION OF THE LOWER ANCHORAGE SYSTEM. ON PAGE 12 WAS THE ILLUSTRATION AND LOCATION OF THE ANCHORS, BUT I WAS UNABLE TO FIND THEM IN THE CAR. THE NEXT MONDAY I CALLED THE DEALERSHIP WHERE I HAD PURCHASED THE CAR AND WAS INFORMED THAT SOMETIMES VOLVO DIDN'T INSTALL THIS PART. I WAS TOLD TO LOOK IN THE WHEEL-WELL IN THE TRUNK. THE PART WAS NOT THERE. SO, I WAS TOLD TO STOP BY THE DEALARSHIP AND THEY WOULD TAKE CARE OF IT. SEVERAL DAYS LATER, I WENT TO THE DEALERSHIP, AND THE MECHANIC COULDN'T FIND THE ANCHOR EITHER. SOME DISCUSION TRANSPIRED, AFTER WHICH I WAS TOLD THAT MY OWNERS MANUAL WAS IN ERROR, AND THAT MY CAR DID NOT COME WITH THE LOWER ANCHORAGE SYSTEM. IT WAS GOING TO COST ABOUT $100 TO ORDER AND INSTALL THE PART. I WAS ANGRY. AFTERALL, MY OWNERS MANUAL SHOWED THE LOCATION OF THIS SYSTEM. HOW COULD VOLVO MAKE SUCH AN ERROR? I CALLED VOLVO CUSTOMER SERVICE TO COMPLAIN. I WAS READ THE FOLLOWING STATEMENT, "VOLVO RESERVES THE RIGHT TO MAKE MODEL CHANGES AT ANY TIME, OR TO CHANGE SPECIFICATIONS OR DESIGN, WITHOUT NOTICE AND INCURRING OBLIGATION." AS A RESULT OF THIS STATEMENT THE COMPANY CONFIRMED THAT THEY WERE NOT GOING TO RECTIFY THIS SITUATION UNLESS I PAID FOR IT, SINCE THEY ARE NOT RESPONSIBLE FOR THE CONTENTS OF THEIR OWNERS MANUAL. I LEASED THIS CAR IN MAY, 2002, MORE THAN HALFWAY THROUGH THE MODEL YEAR. I SEEMS TO ME THAT VOLVO HAS THE OBLIGATION TO SEE THAT ITS OWNERS MANUAL IS CURRENT AT THE TIME OF DELIVERY. VOLVO IS A BRAND THAT HAS EARNED ITS REPUTATION THROUGH SAFETY. I OBJECT TO THE FACT THAT THEY DODGE THEIR RESPONSIBILTY FOR SAFETY BY HIDING BEHIND SOME LEGALIZE. IT IS THE COMPANY'S OBLIGATION TO THE CONSUMER TO SEE THAT EITHER THEIR CAR IS DELIVERED AS STATED, OR TO SEE THAT ANY ERRONEOUS STATEMENT AND ILLUSTRATIONS ARE REMOVED FROM THE MANUAL. *AK

2002 VOLVO S80 WHEN STOPPED ON A HILL, FACING DOWN A DECLINE, WHEN YOU PUT THE CAR IN REVERSE, THEN TAKE YOUR FOOT OFF THE BRAKE...THE CAR 'FREELY" ROLLS FORWARD. SAME THING HAPPENS WHEN STOPPED ON AN INCLINE AND YOU PUT THE CAR IN DRIVE. ALMOST HIT THE CAR IN FRONT OF ME, AND ALMOST HIT A PEDESTRIAN.... THE TRANSMISSION "ACTS LIKE" A MANUAL ONE IN THESE SITUATIONS. YOU NEED TO USE TWO FEET IN ORDER TO GET OUT OF SITUATION WITHOUT HITTING ANOTHER CAR (WHEN IN A PARALLEL PARKED SITUATION...ETC.) COMPLAINED TO MY DEALER AND VOLVO CUSTOMER SVC.. THEY TOLD ME THAT IS THE WAY THE CAR IS AND THERE IS NOTHING I CAN DO ABOUT IT. I EXPLAINED THE POTENTIAL HAZARD, AND HE RE-ITERATED THE COMMENT. *AK

WHILE DRIVING AND WITHOUT WARNING THE FUEL TANK HAS CRACKED CAUSING FLUID TO LEAK OUT. DEALER NOTIFIED. TS