2015 VOLVO V60 Complaints

Water is leaking inside my 2015 Volvo V60 from the windshield creating a distraction while driving. The Service Rep. from my Volvo dealer said they do no repair windshield seals, only windshield replacement. I brought my car to an auto glass repair shop. After 45 minutes of diagnosis, the mechanic confirmed there is a leak in the windshield seal. The windshield on my vehicle is the original and has never been damage or replaced.

The latch on the driver side door stuck in the open position and the door latch would not function. The door remained unlatched and unsecured. All of the door latches were replaced at the dealer on 28 Dec 2020 per recall R89978. The problem hasn't been confirmed by the dealer yet but is scheduled. The car was parked at the time so no indication of a problem until I sat in the drivers seat and the door remained ajar with the handle stuck in the open position.

TL* THE CONTACT OWNS A 2015 VOLVO V60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V849000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE VOLVO STORE (1051 W WEBSTER AVE #3033, WINTER PARK, FL 32789;(407) 628-0550). THE DEALER REFUSED TO SCHEDULE AN APPOINTMENT DUE TO PARTS NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE IF THE ISSUE AND STATED THAT THE PARTS WOULD BE AVAILABLE SECOND WEEK OF JUNE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.

SHARP EDGE ON BOTTOM OF STEERING WHEEL METALLIC MOLDING CAUSED A INJURY. A LACERATION AND BLEEDING OCCURRED. INCIDENT OCCURRED WHILE TURNING. WHEN STRAIGHTENING OUT OF THE TURN, THE STEERING WHEEL WAS SLIDING PAST THE DRIVERS HANDS, CATCHING AND CUTTING THE SKIN OF THE DRIVERS FINGER. DRIVER NEARLY LOST CONTROL OF THE VEHICLE AFTER PAIN CAUSED THEM TO RELEASE THE WHEEL FROM THEIR CONTROL.

ENGINE CHECK LIGHT CAME ON, ENGINE POWER FELL OFF, NOTIFICATION TO DEALER SENT BY COMPUTER. BROUGHT CAR INTO DEALER, LEFT FOR INSPECTION. INFORMED SPARKPLUG TIP WAS INGESTED BY ENGINE. BOROSCOPE REVEALED SPARK PLUG WAS MISSING TIP.ENGINE HAD LOW PRESSURE IN CYLINDER 30 VS 180. VOLVO WARRANTY WAS IN FORCE. MILEAGE 21325 MILES AT TIME OF EVENT WAS TRAVELING ON FREEWAY AND WAS EXPERIENCING DIFFICULTY IN MAINTAINING SPEED CURRENTLY HAVE BEEN UNABLE TO GET CLEAR PLAN OF REPAIR OR REPLACEMENT FROM DEALER DUE TO VOLVO NEED TO INSPECT ENGINE BEING DELAYED..

OWNER IS EXPERIENCING A LOUD POPPING SOUND IN THE DRIVER DASH AREA THAT IS TRIGGERED BY TURNING, ACCELERATION, OR GOING OVER BUMPS. THE NOISE SEEMS TO BE COMING FROM THE FIREWALL AREA WHERE THE STEERING PASSES THROUGH THE FIREWALL. THE OWNER HAS HAD IT AT THE DEALERSHIP FOR REPAIR TWICE NOW AND THEY ACKNOWLEDGE THE SOUND, BUT CANNOT REMEDY THE PROBLEM.

CAR EXPERIENCES PREDETONATION/PREIGNITION OF THE SPARK PLUGS. THIS CAUSES THE TIMING TO BE RETARDED, CAUSING A VERY DANGEROUS LACK OF POWER, I HAVE TAKEN THE CAR IN 7X FOR RESOLUTION, THEY HAVE REBUILT THE ENGINE, ISSUE IS REOCCURRING. VOLVO CARS OF NA IS DOING NOTHING TO RESOLVE THE ISSUE. THERE ARE MULTIPLE REPORTS OF THIS ISSUE ON THE INTERNET (SWEEDESPEED ETHUSIAST FORUM) AS WELL AS MANY OTHER EXAMPLES OF THIS YET, ONCE AGAIN, VOLVO CARS NA IS REFUSING TO ADDRESS OR RESOLVE THIS ISSUE RESULTING IN A DANGER TO THE AMERICAN PUBLIC. I HAVE INCLUDED THE LETTER I SENT TO SCOTT DOERING, VP OF CUSTOMER SERVICE, HE HAD ONE OF HIS TEAM CALL ME TODAY TO DENY MY REQUEST TO EXTEND THE WARRANTY OR RESOLVE THE ISSUE. IN MY LETTER IS THE CHRONOLOGY OF SERVICE VISITS, OF WHICH I ALSO HAVE THE RECEIPTS. *JS

VEHICLE HAD BEEN FUNCTION PROPERLY UPON DEPARTING SUFFOLK COUNTY COMMUNITY COLLEGE SELDEN NY. DRIVER MADE SEVERAL TURNS AND BRAKED MULTIPLE TIMES. AT OR ABOUT THE TIME OF THE ACCIDENT DRIVER NOTICED A BURNING ODOR. DRIVER ATTEMPTED TO BRAKE. BRAKES DID NOT FUNCTION, DRIVER PUMPED BRAKES AND THEY HAD NO EFFECT. DIVER DOWNSHIFTED THAT CAUSED THE VEHICLE TO MODERATELY SLOW. DRIVER IMPACTED VEHICLE IMMEDIATELY IN FRONT OF HER AT APPROXIMATELY 20 M.P.H. IN ADDITION TO BRAKES NOT FUNCTIONING AIR BAG DID NOT DEPLOY INDICATING A MORE SYSTEMIC/CATASTROPHIC MECHANICAL FAILURE. AFTER SEVERAL ATTEMPTS AND CORRESPONDENCE ADVISING MANUFACTURER'S US OFFICE TO THE BEST OF REGISTRANT'S KNOWLEDGE NO REASONABLE ACTIONS HAVE BEEN TAKEN BY MANUFACTURER TO INSPECT THE VEHICLE OR ADDRESS THE PROBLEM.

DURING ACCELERATION, ENGINE MAKES A PING/KNOCK SOUND AND THEN THE CAR LOSES POWER FOR A COUPLE OF SECONDS. THE ISSUE IS INTERMITTENT. IT HAPPENS SEVERAL TIMES PER DAY. PLEASE SEE VIDEO FOR FULL DETAIL. HTTPS://YOUTU.BE/B2XMBDNE2B0 THIS ISSUE CAUSES PROBLEMS WHEN JOINING TRAFFIC. YOU NEVER FEEL CONFIDENT WHEN JOINING TRAFFIC. ( HTTPS://YOUTU.BE/B2XMBDNE2B0 )

THE STEERING WHEEL PADDLE SHIFTERS AUTOMATICALLY TURN THEMSELVES OFF. THIS IS VERY DANGEROUS IN SITUATION WHERE ENGINE BRAKING IS NECESSARY (INCLEMENT WEATHER, STEEP DOWN GRADES. WHEN USING THE PADDLES TO DOWN SHIFT AND SLOW THE CAR, THEY WILL AUTOMATICALLY TURN OFF, THE CAR THEN SHIFTS INTO HIGHER GEARS, CAUSING THE CAR TO ACCELERATE (WHEN GOING DOWNHILL OR WHILE SLOWING IN SLIPPERY CONDITIONS). THE CAR CAN BE PUT INTO "SPORT MODE", BUT THIS CAUSE THE ACCELERATOR PEDAL TO BECOME VERY TOUCHY, WHICH IS UNSAFE IN SLIPPERY CONDITION. THE PADDLE SHIFTERS SHOULD NEVER AUTOMATICALLY TURN THEMSELVES OFF, IT SHOULD ALWAYS BE THE DRIVER THAT ENGAGES AND DISENGAGES THEM.