2016 VOLVO XC90 Complaints

There is an open recall for certain 2016 XC 90s related to cracks in the coolant pipes. My vin doesn’t have a recall attached but in the last 2.5 years I have owned the vehicle I have had to change this part 2 times. I feel my vin/vehicle should be part of the recall. My local dealer is not willing to assist nor Volvo Customer Service.

Engine oil Level decreases rapidly, this can cause the engine to burn up and possibly catch file or lock the engine. Dealer has started oil consumption test.

The contact owns a 2016 Volvo XC90. The contact stated that upon start of her vehicle, the parking brake message and a yellow flashing brake light appeared on the instrument panel. The contact took the vehicle to the dealer where they informed her that a wire connected to the parking brake was detached and need to be replaced. The contact was given an estimate for the repair and the wire was replaced. The manufacturer was notified of the failure and offered no assistance; the manufacturer referred her to NHTSA to file a complaint. The vehicle had been repaired. The failure mileage was approximately 128,000.

While driving the vehicle the "SRS Airbag" warning light comes on, I took the vehicle to the dealership which indicated the "seat harness" would need to be replaced. The seat harness has a integrated chip to alert the airbags to work properly. Volvo has had previously recalls for this issue on 2016 XC 90 vehicles but my VIN isn't included in the recall, I feel they need to expand the recall knowing their are several vehicles having this exact issue. Air bags are federally regulated and this is a safety related issue.

The door lock actuators were poorly designed, allowing water intrusion. This causes the actuator to rust and freeze up making it impossible to unlock the door and open it from the inside or outside. There was no warning about this, it just stopped working one day. If someone had been in the backseat when it stopped working they would have had to crawl across to the other side to get out. What if there had been an accident and you could not get your child or baby out the nearest door quickly. We have been waiting nearly three weeks now for the replacement part, a part we were told by Volvo has been redesigned so this should not happen again. A part we (our insurance) has to cover. What about the other locks on the car, are they going to fail and lock us in the car? Why is Volvo not replacing these actuators.

Leaking Coolant @44,804 miles: I was told it's not covered by the warranty and I had to pay out of pocket for the repair at the dealership. Now I just learned Volvo recalled 34,600 of the 2016 Volvo XC90 with the same problem in Year 2019, and my car's VIN is not on the list even though it's the same model, year and the same problem. Burning Excessive Engine Oil started @ 48,000 miles. I want to know if the problem is covered under the extended warranty I bought. There are a lot of similar complaints online. Refer to https://www.swedespeed.com/threads/2016-xc90-burning-massive-amounts-of-oil.639838/ Leaking Coolant @ 50,000 miles again.

My car has begun to burn excessive oil. I am having to use 1 quart of oil every 1,000 miles. This is in addition to getting a routine oil change. Took vehicle to Volvo dealership for an oil consumption test, cost around $550, and had to drive 1245 miles and then bring car back. Brought car back and dealership confirmed car is using/burning excessive oil. Issue is with the o rings and gaskets needing to be replaced. Employee at dealership said this is known issue with the 2016 model burning excessive oil. Many threads online relating/reporting the same issue about oil consumption and believe a recall is warranted to fix this know issue with Volvo. Mileage is around 89k.

In freezing weather conditions the rear door latches become inoperable. They close fully, but do not latch. My wife was backing out of the driveway this morning an a door opened next to my son. This is UNACCEPTABLE and Volvo has not responded in an acceptable manner. I was told to bring it in for service.... it has only 3 functioning doors at the moment!

I purchased my vehicle used in February 2021. On the morning of December 14, 2021 we got a low coolant warning, please pull over safely message on the way to work. We just so happened to be near a gas station and was able to put half a container of 50/50 coolant and continue driving. On our return home we got the same message but noticed a major leak once we made it home. We had Volvo tow the vehicle to Northpoint Volvo in Alpharetta, GA and it appears to be having the exact same issue as what was previously preparing under recall 19V-308. I tried reporting this to the dealer and Volvo Customer Service but both tell me the recall was fixed in 2019 for my vehicle. If the issue is "fixed" how can I be facing the EXACT same issue just two years later.

Door lock unable to open. Door is unlocked and the outside and inside fail to open the door. Door lock actuator is jammed