2016 VOLVO XC90 Complaints

View complaints related to 2016 VOLVO XC90. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 2016 VOLVO XC90. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 VOLVO XC90
    - Pinellas Park, FL

    I just recently bought this car. And there was a vibration and a pull to the right so I brought it back to the dealer which is echo Park of Tampa. I said they needed to do the alignment and balance and they did that and it still is doing all the same things and the shaking is progressively becoming quickly I experienced this exact same thing in my Mazda that also had Continentals on it. And brought it back to the dealer four times in 9 months and they put brand new set of Continentals on every time and the same shaking would quickly reoccur. And shortly after I traded that Mazda in the tires were recalled. Experiencing the same exact symptoms with my Volvo with these Continental tires these are eco technology cross contact 235 55 R19 (105v) There's no specific incident nor a specific tire. This is every time (all tires) you get in the car from every mile per hour from the second you start moving to 70 or 80 and the shaking is getting progressively worse. I will be contacting Continental cuz I'm not sure if these are even added on the recall list but they need to be. It's scary driving especially since i nearly died in an auto accident because of a tire blow out.

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - Bakersfield, CA

    We just purchased this 2016 Volvo XC90 last week from an out of town dealer and it suddenly sprung a major coolant leak this morning while driving and isn’t safely drivable without fire hazard as it’s getting so hot. This model was part of recall on coolant hoses, but is listed as having 0 pending recalls on the nhtsa website.

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - Carmichael, CA

    The attached file outlines details - 1.After a recent car wash at a Shell Service Station…..April 5,2021, upon starting the vehicle – the computerized dashboard displayed erratic and incomplete information. It attempted to indicate multiple system failures – eg brakes, suspension, and others too garbled to understand. The entire driver’s console and information center display which were designed to show all of the vehicle operating modes and driver information were compromised and not functioning correctly. The Start/Stop Switch would no longer shut the engine down. I could not get the vehicle to shift out of Park. I found myself quite concerned about a highly computerized vehicle now running with no apparent operator control. I could not be certain whether the engine was being cooled properly from its electrical fans because the cabin was becoming uncomfortably hot. None of the environmental controls worked. Even the electric windows were affected. There were no engine safety indicators of any kind visible working to ensure electrical, engine oil pressure, coolant temperature….none of the other operator information systems were working properly and the engine still could not be shut down. I found myself uncomfortable getting out of the vehicle since it has so many self-driving, collision avoidance steering and braking functions that could be affected. I did not want to risk being run over by my own car. Nor, could I allow the vehicle to move, possibly on its own…so I sat in it for about 3 hours sweating while waiting for a Volvo Tow Service to arrive. The Tow operator was somehow able to get the gear shift to move and was able to back the vehicle out to the street and onto his truck. He was also unable to shut the engine down and towed it to the Neillo Volvo Dealership about 3.5 miles away, here in Sacramento CA. I had deep concerns about safety with this vehicle being towed with the engine still running. All of the instrumentation remained unusable. The consumer stated after the sunroof clogged d

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - LOUISVILLE, KY

    MY ROOF IS LEAKING, IT WAS COMING OUT THE FRONT CABIN LIGHT. THIS PROBLEM CAN BE FOUND NOTED ON MANY WEBSITES WITH PICTURES FOR MY YEAR/MODEL. THEN WE STARTED GETTING ERRORS WITH SUSPENSION AND MY WIFE GOT A WARNING SHE SHOULD STOP THE CAR. SHE GOT IT HOME AND WE FOUND THE WATER HAD NOW LEAKED INTO THE REAR RIGHT QUARTER PANEL WHERE AT LEAST 1 COMPUTER IS STORED. THAT AREA HAD AT LEAST 1' OF WATER IN IT. I HAD TO PULL A DRAIN PLUG TO DRAIN IT. THE DEALERSHIP CONFIRMED THE COMPUTER WAS FRIED ($2600) AND HAD PREVIOUSLY SAID OUR DRAINS WERE CLEAR AND THE FIX WAS A NEW REAR SEAL. WHILE THEIR ANOTHER PERSON HAD JUST GOTTON THAT SUNROOF $2K FIX ON THEIR CAR. THE COMPUTER HAS DISABLED THE BLIND SPOT LIGHTS ON THE SIDE MIRRORS, FRONT COLLISION WARNING AND ASSUME AUTO BRAKING, THE REAR CAMERA IS OUT, AND GPS. THESE ARE THE THINGS THAT ARE OBVIOUS, I DON'T KNOW WHAT ELSE IS DISABLED I DON'T KNOW. THE DEALER ALSO SAID THEY WERE LIMITED ON THE FAULT CODES THEY COULD GET BECAUSE OF THE FAILURE AS WELL. IN DOING MORE RESEARCH FOR 'VOLVO SUNROOF LEAK' I FOUND A SITE CALLED TOPCLASSACTIONS.COM WITH SEVERAL INDIVIDUAL INCIDENCES OF NEWER YEARS AND OTHERS MODELS WHERE THE ROOF LEAKS INTO THE REAR AND FRIES THE COMPUTER. ONE NOTED ' THAT HAPPENED WHILE I WAS DRIVING! I LOST BRAKES AND ENGINE POWER, THE GEAR BOX GOT LOCKED. EVENTUALLY I PULLED INTO PARKING LOT. AT THAT POINT I TRIED TO TURNED OFF THE ENGINE OF THE CAR BUT IT WOULDN'T LET ME.' SOMEONE ELSE NOTED BRAKE FAILURE AS WELL. THE SUNROOF ISSUE IS NOT UNCOMMON AND VOLVO IS GIVING CONSUMERS THE RUN AROUND WHEN THEIR DESIGN LEAKS AND DAMAGES THE COMPUTER CONTROLLING KEY SAFETY FEATURES. THESE ARE 'NEW' CARS 2016 AND UP. THERE ARE ALSO INSTANCES WHERE THE CONSUMER PAYS TO GET THE LEAK 'FIXED' AND IT CONTINUES TO LEAK THEREFORE INCREASING THE CHANCE OF THE SAFETY COMPUTER FAILING.

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - TACOMA, WA

    MY PASSENGER REAR DOOR HANDLE BROKE INTERNALLY WHERE IT COULD NOT BE OPENED FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. BOTH REAR DOOR HANDLES FAILED AND AFTER DRIVING AROUND WITH MY KIDS HAVING TO GO IN AND OUT OF THE CAR THROUGH THE FRONT I FINALLY RECEIVED A LOANER FOR 5 WEEKS UNTIL THE PARTS WERE AVAILABLE TO REPAIR THE DOORS. IT APPEARS THE FRONT DRIVER AND FRONT PASSENGER HANDLE MAY FAIL. IT IS VERY SCARY TO HAVE YOUR KIDS IN A CAR AND NOT BE ABLE TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. I LOOKED ONLINE AND THERE WERE LOTS OF RECENT ACCOUNTS OF XC90 AND XC60S HAVING THIS ISSUE IN EUROPE AND AMERICA. THE DEALERSHIP SAID IT WASN'T COVERED UNDER THE WARRANTY. I ENDED UP PAYING FOR THE LABOR AND VOLVO CORPORATE PAID FOR THE $900 PART INSIDE THE DOOR.

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - MILFORD, NH

    WHEN DRIVING MY VOLVO AFTER IT HAS RAINED AND I BEGIN TO BREAK, WHILE ON A ROAD WITH A MINIMAL DECLINE, RAIN WATER POURS INTO THE CABIN. I WAS TOLD BY VOLVO SERVICE TECHNICIANS THE WATER IS NOT ABLE TO CHANNEL THROUGH THE SUNROOF CHANNELS CORRECTLY DUE TO CORROSION OR CLOGGING IN THE DRAINAGE TUBES/SUNROOF TRAY ASSEMBLY. THE WATER POURS INTO THE CABIN NEAR THE INTELLISAFE/REARVIEW MIRROR AREA. THIS EVENT CREATES A DISTRACTION TO THE DRIVER ESPECIALLY IF BREAKING WHILE ON A RIGHT HAND CURVE AS THE WATER POURS OUT TOWARDS THE DRIVERS FIELD OF VISION. FOR FEAR OF WATER DAMAGING ANY ELECTRICAL SAFETY COMPONENTS, OR THE INTEGRITY OF THE INTERIOR MATERIALS I PULL OVER TO DRY THESE COMPONENTS. THIS EVENT OCCURS WHEN EVER IT RAINS.

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - MIDDLETOWN, DE

    TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STARTED LOSING MOTIVE POWER AS THE REDUCED ENGINE PERFORMANCE WARNING LIGHT ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO FLORENCE TOYOTA (2300 W. PALMETTO ST, FLORENCE, SC 29501) WHERE THE MECHANIC REPLACED THE SPARK PLUGS HOWEVER, CYLINDER #2 WAS STILL UNRESPONSIVE. THE VEHICLE WAS THEN TOWED TO BEACH VOLVO (855 JASON BLVD #2, MYRTLE BEACH, SC 29577) WHERE THE VEHICLE WAS DIAGNOSED AND SHE WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN HAD THE VEHICLE TRANSFERRED TO STILLMAN VOLVO CARS (1290 WILMINGTON PIKE, WEST CHESTER, PA 19382) WHERE SHE WAS INFORMED THAT A PIECE OF CYLINDER HAD FRACTURED AND IT APPEARED AS THOUGH RODENTS MIGHT HAVE TAMPERED WITH THE CYLINDER LEADING TO THE ENGINE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 VOLVO XC90
    - ARLINGTON, VA

    THE INSIDE DOOR HANDLES (LEVERS TO OPEN THE DOORS)- HAVE A THICK METALLIC PAINT THAT CHIPS OFF AND CAUSES FINGERS TO BE CUT.

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - GALES FERRY, CT

    WHILE DRIVING THE REAR DRIVER SIDE PASSENGER SEATBELT WILL UNBUCKLE WITHOUT ANYONE TOUCHING IT. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE MOST RECENT OCCASION WAS 3/24/21. USUALLY OCCURS ON LONGER CAR RIDES

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - TROUTDALE, OR

    THE CAR WAS DRIVING ABOUT 35 MPH WHEN THIS HAPPEN. ENGINE STARTED TO HAVE MULTIPLE MISS FIRE. TOOK IT TO A PROFESSIONAL SHOP AND CYLINDER 1, 2 AND 3 HAVE A WET SPARK PLUG. THEY DID MORE TESTING AND FOUND THAT THE CYLINDER OIL RING HAS FAILED. CAR ONLY HAS 81K MILES AND NEEDS A NEW ENGINE OR ENGINE REBUILD THIS IS BELOVED TO BE TO THE TYPE OF THE OIL RING THEY USED ON THIS CARS.

    Source: NHTSA WEB SITE