2016 VOLVO XC90 Complaints

There is a engine coolant leak from the plastic coolant line connector going into the motor

The exhaust manifold and supercharger on my 2016 Volvo XC90 have malfunctioned. The exhaust manifold has a visible crack, and the supercharger has seals that are leaking exhaust gases. Both components are available for inspection upon request and have been diagnosed by an independent mechanic who conducted a smoke test revealing these issues. The malfunction poses a significant safety risk as exhaust gases are leaking into the cabin, creating a dangerous environment that could lead to carbon monoxide poisoning. This condition represents a serious health hazard to anyone in the vehicle. Yes, the problem has been confirmed by an independent service center. They diagnosed the issue with the P0171 code indicating the engine is running lean due to a vacuum leak. They also conducted a smoke test that identified the cracked manifold and leaking supercharger seals. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. It has been inspected by an independent mechanic. Yes, prior to the failure, the vehicle displayed a warning light for the P0171 code indicating that the engine was running lean. Other symptoms included unusual oil consumption and excessive oil in the intake system, which were previously diagnosed by a Volvo dealer as a factory defect.

The hybrid motor periodical will hesitate when accelerating from a stop, specifically it'll start accelerating then lose power for up to a couple of seconds before regaining power. This poses a safety risk if you start pulling out into traffic and suddenly and unpredictably lose power while there's oncoming vehicles. The problem just occurred for the first time about a week ago and coincidentally just a few days after taking the car in for its annual service, since then it has happened more frequently and I can't find any rhyme or reason as to why it happens. The vehicle will be going in to be checked out shortly. There have been no warning lights any time this has happened.

Same issue as complaint #11416043. Leak in sunroof has caused several electrical issues with the car. I had noticed occasional drips from the rear view mirror but had no idea that water was pooling under the spare tire in the trunk where several electrical components are located. When I originally brought it to the dealer (when I noticed the occasional drips) they said I needed to replace a major part of the sunroof which would have cost around $2,000. They did not mention that the water could/would reach the under carriage (not sure if that is the correct term) and could cause major electrical issues. I've since noticed that many others with this vehicle have had issues with the sunroof. I also had multiple times when my battery had to be replaced in the rear of the car when it should have been fine (was relatively new) which looking back could have been a result of the sunroof leak.

The contact owns a 2016 Volvo XC90. The contact stated that after starting the vehicle, the vehicle failed to accelerate above 15 MPH while depressing the accelerator pedal. The contact stated that a turtle warning symbol appeared on the instrument panel along with an "Engine System Reduced Performance" message displayed. The contact called the dealer and had the vehicle towed to the dealer location. After two days of diagnostic testing, the contact was informed that the engine needed to be replaced due to engine failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 175,000.

Excessive Oil consumption. Volvo knowingly allows for the sale and resale of their 2013-2016 vehicles all makes and models even though they know there is an engine issue causing excessive oil consumption due to bad pistons and o rings in the engine. They’ve tried to hide this for years and since has covered a limited number of vehicles to be repaired based on stringent requirements eliminating most of the vehicles that actually should be covered. This oil consumption issue is dangerously causing vehicle to over consumption oil possibly causing the engine to seize or costly repairs up to but not limited to $13,000. This issue has cost me excessive oil changes and oil purchases in just a matter of months since its purchase date. A warranty was issued for this issue but Grubbs Volvo of Grapevine Texas has stated that due to the requirements my vehicle does not qualify to be covered because of the time limitations Volvo put on the repairs. This is a manufacturing issue with defective engine parts which should have been a recall not a warranty allowance. Volvo is deceiving consumers. Not only is this an issue for repairs, this could potentially cause accidents should and engine seize while operating on a roadway and who knows how many lives are at stake. The years 2013-2016 should be cover 100% by recall no matter what if vehicle falls in the all models 2013-2016 manufacturer dates. This has caused me excessive oil change purchases of $189.00 and 1 liter of oil weekly after just driving 1500 miles in 3 weeks. This is a huge problem and is well documented and should be recalled and corrected.

We are a repair facility and the vehicle arrived for a concern with a weak battery and a battery warning light. The battery was testing bad and was replaced but the other issues persisted. The vehicle was scanned for codes and the codes present in the computer were B139F11, P26DC00 & P059700. After researching these codes we discovered a technical service bulletin related to the same issue and codes (Ref. No: TJ 30268.6.0). The bulletin states "If any of above DTC´s are set in the ECM or CEM for the pre-heated thermostat in the cooling system, and/or if the customer complains of a charging system warning message in the Driver’s Information Module (DIM), follow advice under SERVICE". The bulletin then describes the required service "Replace the thermostat according to instructions in VIDA and erase DTC. Not replacing the thermostat can cause consequential damages". After reading this we followed the service in the bulletin and replaced the thermostat but the issue persist. At this point we have replaced multiple components in compliance with the service bulletin but the battery warning light is still displayed as well as auto start stop disabled & the A/C blower not operating correctly. The bulletin also states that if the issue persist to "submit a vehicle report using function group 2627" but it does not state where the report can be submitted.

The vehicle exhibits excessive oil consumption due to defective oil control rings, as highlighted by Quality Bulletin P10186. Additionally, the sunroof leaks, as noted in Technical Journal 31272 and TJ 35503.3.0, and there are further issues with the windshield wiper/turn signal system, the parking brake system, and the steering wheel module. Yes, the vehicle is available for inspection upon request. The excessive oil consumption and related engine issues can lead to engine damage and potential failure while driving, posing a serious safety risk. The sunroof leakage could impair visibility and cause electrical failures. The persistent dashboard warning messages and system malfunctions further distract and endanger the driver and others on the road. Yes, the problem has been reproduced and confirmed by various dealers and independent service centers, as indicated by numerous customer cases, court rulings, and a class-action lawsuit. Yes, the vehicle has been inspected by the manufacturer and documented in various technical journals and bulletins. There is no specific mention of inspection by police or insurance representatives. Yes, there were several warning lamps and messages, including the low oil light, Check Engine light, and messages related to the parking brake and windshield wiper/turn signal system. Symptoms such as slow acceleration, loss of power, higher tailpipe emissions, and a foul odor from the exhaust were also observed. These issues appeared shortly after acquiring the vehicle and persisted despite multiple repair attempts. The incident is primarily caused by engineering flaws and faulty materials, particularly the defective oil control rings leading to excessive oil consumption. Despite engine replacements, the problem persisted, indicating a fundamental design flaw. The sunroof leakage and other system malfunctions further suggest widespread safety and durability issues in the vehicle, rendering it unsafe to operate.

The contact owns a 2016 Volvo XC90. The contact stated that after arriving at his workplace and parking the vehicle, he was alerted that the vehicle was smoking. The contact became aware that coolant was leaking from underneath the front of the vehicle and was puddling underneath the vehicle. The contact drove the vehicle to a local dealer, where it was diagnosed and determined that the coolant hose had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V308000 (Engine and Engine Cooling). The failure mileage was approximately 110,000.

The contact owns a 2016 Volvo XC90. The contact stated that both oil and coolant would frequently be added to the engine as both the check engine and oil warning lights would appear on the instrument panel. The vehicle was taken to the dealer on multiple occasions where the crank shaft seal and fuel injectors were replaced; however, the failure persisted. One day while driving at 50 MPH, the vehicle began to hesitate upon depression of the accelerator pedal as the turtle warning light appeared on the instrument panel which indicated that there was reduced engine performance. The contact managed to drive the vehicle to Herb Chambers Volvo Cars of Norwood(1120 Providence Hwy #1, Norwood, MA 02062) where they were informed that contact that the fourth engine chamber had burned out which lead to engine failure. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 93,000.