2016 VOLVO XC90 Complaints
View complaints related to 2016 VOLVO XC90. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 2016 VOLVO XC90. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 VOLVO XC90- Bellevue, WA
for last 2 years, my 2016 xc90 has kept request to add oil every 1 or 2 month. In May, 2023, my car speed suddenly reduced the speed to 25 miles and the turtle sign popped up. It was very dangerous when I drove it on the highway, it was almost get hit by the car after me. After I sent to dealer, I was told that the the cylinder of the engine did not work. The engine light has been on and off many times. I sent my car to the dealer regularly for the maintenance
Source: NHTSA WEB SITE -
2016 VOLVO XC90- Chestnut Hill, MA
My vehicle’s SOS, On Call safety functions no longer work. In addition my navigation system no longer works properly. In the event of an accident These key safety features would not be able to alert emergency services or locate my position. This is a direct result in a flawed vehicle modem that uses the 3G network not supported by cellular carriers. Volvo has a solution that would cost me $850 to remedy this safety design flaw. Volvo should fix this key safety issue as it puts my family at risk if we are involved in an accident
Source: NHTSA WEB SITE -
2016 VOLVO XC90- Dalton, GA
My 2016 Volvo XC90's engine has suffered from high oil consumption that has required excessive servicing and additions of motor oil. These issues began several years ago when the XC90's low oil warning message appeared. The local Volvo dealership said my XC90 had an oil leak and it would cost over $10,000 to determine the source of the leak. So the Volvo dealership suggested that I regularly put 2 quarts of oil in the engine every couple hundred miles, which I have done. Despite the Volvo dealership's speculative guess, no oil leakage was ever seen and there was never any oil pooling under the vehicle. Then on Sunday, June 25, 2023, out of nowhere a "reduced engine performance" message popped up. The XC90 swerved, almost causing a wreck, while greatly decreasing speed in traffic on the interstate. I was barely able to get to the next exit where the engine died. Our car had to be towed over 30 miles to the nearest Volvo dealership. The engine was leaking oil throughout the engine compartment, including fully coating the spark plugs. Additionally, the motor mount is broken in multiple places causing the engine to shake wildly. Now I am told the engine is destroyed and will cost $20,000-$24,000 to replace. Volvo knows about the defective pistons and piston rings in the 2016 XC90 engines, as illustrated by Technical Journal 31216.6.0, but has never issued a recall. The local Volvo service dept. never checked, much less replaced the defective pistons and piston rings, even though it knew or should have known the defect could require the engine to be replaced. In speaking with Volvo customer service, I was advised that Volvo service technicians are not required to follow the service solutions found in the technical journal. Volvo's failure to recall the defective engines has now exposed my family, including my baby, to unnecessary danger, but also exposed us to grossly excessive costs/expenses due to known defects. A recall should be required for all 2016 XC90 engines.
Source: NHTSA WEB SITE -
2016 VOLVO XC90- Tallahassee, FL
My XC90 had the oil consumption issue that I started reporting at 50K miles and Volvo finally performed a piston ring replacement at 80K miles under a service action. Fuel injectors were also replaced by the Dealer. On our first long distance trip from Tallahassee to Atlanta, the car lost all power and stopped on I-75, almost killing us. It had to be towed and the dealer says that the engine was flooded by fuel due to fuel pump module failure causing fuel injectors to stay activated and engine needs to be replaced. I believe that the issue was caused by the repair not being done correctly or the time it took Volvo to take responsibility for the oil consumption issue and subsequent repair.
Source: NHTSA WEB SITE -
2016 VOLVO XC90- Ponte Vedra Beach, FL
The indicators do not work randomly and we have had near miss accidents. The bulbs are in good working order. The stalk functions correctly. The computer after several seconds flashes up a message that the system has failed. Clearly the system is not safe as it’s designed. If Volvo are using a computer system to operate the lights it should be sufficiently reliable and fault tolerant to maintain safe operation of the vehicle.
Source: NHTSA WEB SITE -
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2016 VOLVO XC90- Shoreline, WA
Vehicle caught fire after exiting freeway. Warning light turned on to check oil, immediately followed by smoke and flames from engine bay. Driver exited vehicle, call 911, fire was dispatched and extinguished fire. Vehicle suffered extensive fire/smoke damage and is a total loss.
Source: NHTSA WEB SITE -
2016 VOLVO XC90- Chicago , IL
Like you know now most 2016 volvo xc90 are burning oil 2-3 quarts every 1500 miles car is smoking blue smoke most of the xc90 2016 with 2.0 liter engine volvo has like extended warranty up to 100k on some cars but cars where burning oil from 2016 year most cars are over 100k volvo will not help fix issue . No check engine light on cars ! You stay behind the muffler can’t breath how bad it stinks no check engine passing emission like that !!! I don’t have money to pay $11000 to replace pistons rings volvo will not help so guess this car will smoke and can pass emission
Source: NHTSA WEB SITE -
2016 VOLVO XC90- Eau Claire, WI
The door locks FREEZE SHUT in the winter. You CANNOT open the affected door(s). This is a widespread, serious safety issue and Volvo has done nothing about it. A passenger could die if unable to exit the vehicle. Note that both of my rear passenger door LOCKS - not just the door seals, the LOCKS - have done this repeatedly during my ownership. The vehicle is kept out of the elements in a garage.
Source: NHTSA WEB SITE -
2016 VOLVO XC90- New Hope, MN
Rear doors will fail to latch shut in cold weather. Repeated closings of the door (slammed or gentle) fails to latch shut for up to 10 minutes or more. On last occasion door appeared to be shut, but while driving door came open (almost hitting 2 children waiting for school bus). TSB exists for this problem but some claim problem to persist after repair. Do not feel safe driving the car anymore for fear of a repeat incident of door coming open, especially while moving at speed with passengers in the back.
Source: NHTSA WEB SITE -
2016 VOLVO XC90- Raleigh, NC
Our car has shut down in the middle of traffic due to the oil going from full to empty in a few hundred miles. Oil change was recently done with synthetic oil and only had driven a few hundred miles when it went to empty. I had to buy a quart of oil at the gas station. I need to put an extra quart of oil every few hundred miles due to excessive oil consumption.
Source: NHTSA WEB SITE