VOLVO Complaints

The contact owns a 2023 Volvo XC60. The contact stated that the vehicle failed to recognize the key fob. Due to the failure, the vehicle failed to start after multiple attempts with the key fob message displayed and a warning chime was heard. The contact also stated that the coolant warning light was illuminated. The contact had taken the vehicle to the dealer and the thermostat was replaced the vehicle and the warning light disappeared. The contact stated that despite a software update being performed, the key fob failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 300. The contact stated that the manufacturer was notified and will not buy the vehicle back. The service dealer is unable to replicate the issue and therefore have no solution to the problem. The contact feels as though the vehicle is unsafe to drive.

Tires are Continental Cross Contact 255/45R20 105H. Miles - 39,000. Severe vibration started coming from rear of car at speeds starting at 45 mph. Alignment was done which did not resolve the issue. Tires removed from rim and two found to be failing inside. The noise reducing foam glued to the inside wall of the tire tread had become almost entirely detached and bunched up in a unsymmetrical configuration. In addition the rubber on the inside where the foam had been was ablating off the surface. This causes a 10oz imbalance in each tire. Additional photos available if requested.

The contact owns a 2011 Volvo XC60. The contact stated that the front driver’s side belt was restraining her extremely tightly and failed to release as needed. No warning light was illuminated. The contact also stated that water had leaked from around the windshield into the vehicle. The vehicle was taken to the dealer where the contact was informed that water was in the vehicle and the sunroof drain needed to be flushed out however, the contact stated that she was denied service unless the sunroof drain was flushed out. The vehicle was repaired however, the failure recurred, and the contact was concerned for her safety. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 49,000.

The contact owned a 2015 Volvo V60. The contact initially received notification of NHTSA Campaign Number: 20V378000 (Seat Belts). One- and one-half years after receiving the notice, the recall repair was performed at a local dealer. While driving 25 MPH, the contact suffered syncope and struck a tree. The seat belts failed to restrain him and his passenger. The Low-Speed Collision Avoidance and the Collision Warning with Full Auto Brake Systems failed to operate. The passenger struck her head on the windshield. The contact and the passenger were transported to the hospital. The passenger was treated for a severe spinal injury, severe lacerations to her head, a paralyzed vocal cord, fractured ribs, and sternum, a hematoma in her chest, and a fractured right index finger. The contact sustained fractured ribs, a fractured sternum, a fractured right pinky finger, as well as a hematoma in his chest and pain in his lower back. A police report was filed. The vehicle was initially towed to an independent mechanic and later to an impound yard and deemed a total loss. A police report was filed. The manufacturer, Volvo, has now been notified of the failures. The failure mileage was 70,377.

I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.

Problem with the 12v batteru charging faulty. Took to it the dealer but said its common with undriven vehciles. My car sat in the garage for 1day and got this error message when started for a trip. Speed has been limited to 3mph. Not able to use the car. Searched and verified lot of fourms about volvo this is know issue with xc60B5 engines. But dealers are nt acknowledging this issue.

engine consuming lots of oil. sometimes it fails to accelerate when I press the accelerator pedal.

Volvo re-engineered the front struts due to the ones they used to be defective/known to fail. This re-engineering requires both left and right struts to be what they call "upgraded" at the same time, because they changed the mounting brackets and no longer make the defective part. My safety is at risk because this is a major component in keeping my car stabilized on the road. I now no longer take the highway due to the danger of an accident at high speeds. The issue is known at both the dealership level and local level. The issues was reported to me by a Volvo dealership upon a routine oil change. No warning indicating light or notice by the manufacture (ether by mail or through there app).

While switching lanes the vehicle became unresponsive to throttle input, momentarily leaving me floundering in the new lane unable to accelerate, with cars quickly approaching. This was then followed by a jolt of power after pumping the gas pedal and then normal acceleration behavior. There were no dashboard warnings or sounds to indicate any driver assistance systems were activated. This has occurred once before (at ~1000 miles) but has not been inspected by the dealer. In both cases the incidents were preceded by slowing down for traffic before switching lanes.

First, the rear passenger side door latch failed at 57k miles, allegedly due to water intrusion. They replaced with a revised part - p/n 32310869. Now at 63k miles, the driver side rear door latch failed in the same way. This compromises safety because it renders the rear seats completely inaccessible. I could not get my children out of the back seat through traditional means. The problem has been confirmed by a dealership and is well documented online. There was no warning or indication when the part had failed. The passenger door stopped working "regularly" (intermittently would not open) a few days before it failed entirely. The driver rear door gave no advanced notice.