VOLVO Complaints

The contact owns a 2016 Volvo XC90. The contact stated while driving 25 MPH, there was a rattling sound coming from the vehicle. The vehicle was taken to the dealer and the contact was informed that the front air strut needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure however, no assistance was provided. The failure mileage was 65,000.

My car developed a severe shake in the steering wheel and pulsing in the brake pedal while under braking. The problem has worsened to the point that braking at high speed creates a serious shaking. I took the car to the dealership and they diagnosed the problem as warped rotors. The car started this with less than 15000 miles on the car. The dealer contacted Volvo to fix under warranty due to the defective parts. Volvo declined to fix the rotors because they are a "wear item". This is not normal wear. In fact, during the inspection (10/8) it was noted that the pads still have plenty of life and would not need to be replaced. If the situation were that I had worn out the pads and rotors, I would understand Volvo's position but the warpage is abnormal. When I called in to schedule the initial inspection the technician I spoke with agreed that this is unusual for an S60. When I asked if the rotors would warp again after replacement, I was told by the dealership they have never seen someone come back with warped rotors after replacing them. If it were environmental or driving habits, you would expect this problem to return after replacing the rotors. The warped rotors are a known issue with Volvo. If you search the swedespeed.com website, you will see numerous reports of S60 owners having the same problem. The dealership claims the reason my rotors are warped is because of rust build up causing hot spots and that the car must have sat outside in the rain a long time. This car has been garaged its entire life and is driven daily so rust buildup is not an issue. This rotor and pad combination is defective and fails prematurely.

My car has a Google system which fails to operate correctly & needs many system reboots.I've presented the shut problem to the service dept, I'm told they don't know what to tell me because they can't recreate the problem or the car's system is like phones, it freezes at times & needs to be rebooted, Volvo is constantly doing softwhere updates.Nov 14 I was driving on the highway w/the heat & wipers on. It was raining lightly. In a matter of seconds my side front windows fogged up & then the windshield completely did too. I tried to turned on my defroster but it didn't work.The system was frozen again.I quickly wiped in front of me so I could see where I was going, but I couldn't keep up.The fog just kept covering the windshield.I was in the middle lane going 65 miles hr. I took my foot off the gas & opened my window.I put my blinker on & tried to move over to the side of the road.People were beeping at me & all I could see was out the side window.As I got close to the side of the road I almost smashed into the large exit sign.I was driving almost blind.I called my son asking him how to reboot the system.He worked for the car place.I had to shut the system down & reboot.When it came back up the defroster came on clearing the windshield/windows immediately.I went to the dealership, told them what happened, how I almost had a catastrophic accident, I don't feel safe in the vehicle, Ive been complaining about multiple problems & I want out of my lease.The manager asked me questions, if my air-conditioning button was on which it was & told me again how the Google system in the car is like phones & needs to be rebooted, they are working on software updates & offered to make my next 2 car payments for me for my inconvenience! I went back to the car place the next day bc my cruise control only works intermittently I wasn't going to report it. the service manager told me there is no reason to have my defroster off.I made another appt for service.I don't feel safe in this ca

The contact owns a 2000 Volvo S80. The contact stated that while at a complete stop, the vehicle intermittently hesitated in responding while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated during the failure. The contact called the dealer and the manufacturer and was informed that the vehicle was not included in NHTSA Campaign Number: 06V441000 (Vehicle Speed Control) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 120,000.

The windscreen seal has failed. Water leaking into the overhead lighting fixture and main cabin. This will ruin the car, and shouldn't happen to any car. The windscreen, when properly attached to the body, contributes to the structural integrity and crashworthiness of the vehicle. If the screen is only partly bonded, any stress could detach it and the upper part of the body would suffer reduced strength integrity. I can push the windscreen out with my hand.

I brought a 2021 XC90 Volvo on 8/18/2022 with 12861 miles on it. The attached photo will show the current mile on the vehicle is 17421, so you can see I have only put 4560 miles on the vehicle. This vehicle was only brought 3 months ago. It's very concerning that I was driving down interstate 530 on Sunday 11/13/2022 and for the first time ever the low-pressure light comes on and then seconds later the vehicle starts the shakes and I almost lost control of the vehicle. I managed to get to the side of the highway to find that my back passenger rear tire had separated around the rim (pictures are attached). Perelli 275/40 R21 107V M+S Scorpion Verde All Season

After having my car for three weeks, the paint was permanently damaged by an inordinate amount of leaf prints and water stains. Even multiple rounds of polishing didn't fix the issue. Volvo claims this is not covered under warranty, as the damage occurred because of outside influences. I have a hard time believing they think this is an acceptable level of damage from a quite benign, normal level of outside exposure, especially because the dealership GM, the salesman, the detailer, and several car paint experts have never seen this before.

Have brought car twice for vibration and shutter when vehicle is driven on highway. The shutter is extreme and only stops when car comes to a dead stop at an intersection or toll. Increasing speed or lowering speed does not stop the extreme shutter felt in wheel and passenger compartment. Car has only 37,000 miles on odometer! This extreme vibration and shutter is intermittent and not all the time.This problem has been previously reported to NHTSA as propeller shaft front head on AWD system. Portland Volvo has done alignment on 10/10/22, but could not find reason for shutter/shimmy. Brought car back to dealer on 10/27/22 and they found nothing. Bringing car back to dealer on 11/16/22 for same problem.

On October 12, 2022 while driving home from the Schar Cancer Center in Fairfax, my 2012 Volvo XC60 experienced an end of life event. My check engine light came on when I entered my neighborhood. The car began sputtering and the gas pedal was delayed and at times, unresponsive. I was able to make it to my house and made an appointment to service my Volvo. My Volvo was towed to GT Peace Automotive on November 6. The three-week delay was due to their backlog of work. They are a trusted repair service and have provided service to all my vehicles over the past four years. The attached document indicates their assessment. Highlights include that the Volvo was a fire hazard in its current condition, the ignition coils were melted, and the circuits are shorted. GT Peace provided an estimate of $3,500 for repairs as a starting point to fully replace the engine harness. Their evaluation concluded that, based on other findings, the cost would easily go north of $3,500, possibly to $5,500. Based on this assessment and the CARFAX History Based Value of my vehicle (private party value of $10,170), it was in my best interest to donate the vehicle. I gave it to the Auto Tech program at Centreville High School on November 9, 2022.

The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.