VOLVO Complaints

The contact owns a 2004 Volvo XC90. The contact stated that after refueling the vehicle, his wife noticed an abnormally strong gasoline odor. The contact's wife was able to continue driving the vehicle; however, the failure would return after refueling or on rainy days. The contact related the failure to NHTSA Campaign Number: 09V483000 (Fuel System, Gasoline) however, the VIN was not included. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the VIN was not under recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 30,000.

Initially the center tablet would blackout while I’m backing out of my driveway, I put in reverse. Camera works. I back out and camera completely turns off. Not an issue with dirty camera as it comes in and off. Several times while I’m driving the entire instrument panel blacks out! It’s happened 5x in the last two months and I don’t drive much. I have taken to the dealer and told Volvo by emails and chat features and no one seems concerned. They could not see it happen while they drove it so they are not worried. I don’t feel safe in this car. Safety was the only reason I chose Volvo. Also the radio makes weird sounds, repaired twice lane assist is not working properly and they are not fixing it, braking system wasn’t working but they thankfully did a recall and fixed that. This car does not hold steady while driving despite the lane assist and all the fancy features I expected was working when purchased.

This incident only occurs when placing the vehicle into drive after first having reversed. It happens intermittently. After reversing, the vehicle is stopped, place into B, which is drive with extra regenerative braking, and then the accelerator is press. The vehicle does not move. As the accelerator is pressed further, the transmission slams into gear and the vehicle launches with all the vigor of a vehicle that has the accelerator pressed to the floor. The vehicle was delivered to the dealer for diagnostics. There were not diagnostic code present, and they were unable to diagnose or fix the problem. They confirmed the correct software revisions were installed.

1) during braking, there have been 3 occasions where the pedal became extremely difficult to press and the vehicle did not slow down properly. This nearly caused a crash. There were no alarms or alerts. Car was delivered to dealer for repairs. They confirmed that there were not diagnostic codes and verified that all the correct software was installed. They were unable to find and correct the problem.

Rainwater leaked into front of vehicle and settled in undercarriage causing a short in the passenger side airbag and error message for gear selector. The warning light for the airbag lit up. The vehicle has been inspected by a dealership and the cause of the problem was a clog in the drainage system under the windshied. The clog was redirecting water down into the vehicle and destroyed the main wiring harness. My passenger's safety was at risk because the airbag malfunctioned during driving. Other components could have also shorted out. The ability of the rainwater to drain into the vehicle's electrical components is the result of poor water drainage design and could be remedied easily.

Engine coolant line leaking from a faulty coolant pipe. Which can potentially cause fire.

Took my car in because one of my backseat seatbelts no longer retracted properly and Was so loose that I couldn’t possibly buckle my daughter in safely in her car seat. I had noticed the seatbelt on the other side was also starting to retract more slowly. When the service center did the test they said the one that no longer retracted was covered under warranty but the other was not broken enough to be covered and that I could come back when it was. So basically I should keep buckling my child into a faulty seatbelt until it is completely broken. When I asked why the seatbelts were like this they told me it was “wear and tear” and when I said it’s a new car they said it’s because of the car seats. When I got home I did some googling and found that thousands of other Volvos have already been recalled because of the exact same problem I am having and when I told them this they said I would have to contact Volvos head office. When I did that Volvo had me wait for weeks and then finally agreed they would fix my other seatbelt as a gesture of goodwill. Even though this is obviously they same problem as the recalled cars neither the company or the service place is going to tell anyone else. There are clearly more cars affected and they are lying to people and saying the seatbelts are safe when they are not and they do not care that children are being buckled into their unsafe seatbelts. I am appalled and hope you will take action ASAP. Who knows how many kids are being buckled into these seatbelts that won’t save them.

The contact owns a 2016 Volvo XC90. The contact stated that while driving in the rain, water was entering into the vehicle from the sunroof onto the rearview mirror and the control display. Additionally, the contact also noticed that water was coming from the speakers. The contact called the dealer; however, the vehicle was not diagnosed or repaired. The contact called an independent mechanic who stated that tracks on the sunroof seal needed to be repaired. The manufacturer was not contacted. The approximate failure mileage was 72,000.

Headlight Failure. Light flickers on and off intermittently and triggers " low beam headlamp malfunction" on dashboard. No vehicle accidents or other trauma to the affected headlight. Only remedy is to replace headlight at a cost of $3,400.

Since buying our xc60 Feb 2022, anytime we have our grandchildren we buckle their high back car seats in the rear seat of our volvo. Every time we install the car seats, the seat belts will not lock after being buckled. The implications of a seat belt failing to lock a car seat down could he catastrophic. It doesn't matter how many times we expand the belt and release it, tap the brake, buckle or unbuckle the belts will not lock. This poses a life threatening danger to children who are supposed to be safely secured in their seats. Coincidentally, the driver belt randomly locks sometimes even choking me if I lean forward quickly to get a better view. This happens without any sudden braking or change of speed. I have not visited a service center regarding the issue yet, I plan to address the issue at the upcoming vehicle maintenance and service appointment. Parents or caregivers need to be aware of this possibly dangerous failure. I check the belt tightness for our grandchildren car seats every time we stop. Until there is a resolution in place, I will attempt to find something that will keep the belt locked for a temporary solution. Please investigate for more possible complaints and issue a warning regarding this issue.