2004 VOLVO XC90 Complaints

View complaints related to 2004 VOLVO XC90. The complaints found here are submitted by actual consumers with first hand experience. There are more than 440 complaints submitted for the 2004 VOLVO XC90. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 VOLVO XC90
    - San Mateo, CA

    Instrument panel shuts down while driving on street. I believe it is the central electronic module that fails. It has happened numerous times and it is unsafe to drive without a speedometer, tachometer, odometer fuel gauge, and temperature gauge. It has now stopped altogether. Gauges just sit there and bounce

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - Las Vegas , NV

    Unsure of what the issue is with the vehicle but smells like gas in my garage and I found a recall I was never notified about I moved from Washington to Las Vegas and never received any info regarding the fuel pump recall as well as a noise that’s been going on for a year now when I drive at 60 miles an hour I’ve had it looked at and no one seems to know what that issue is

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - Erie, CO

    The rear right door cannot be open from inside the car. It opens fine from outside. I am aware there is a child safety lock, but in this case the problem is somewhere else. Regardless of the child safety lock position, the door cannot be open. This is a hazard, because in case oof an accident the passenger will e trapped inside the car.

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - Erie, CO

    Few days ago I came home, parked the car inside the garage and went inside. An hour later I went to the garage for something and noticed a very strong gasoline odor coming from the car. It is not coming from the reservoir and I did not put any fuel recently, so it can't be explained with a fuel spill. I suspect it is coming from the fuel pump. I as hoping or it to goo away, but it did not. It has been a week already.

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - Modesto, CA

    Unknown..but water accumulated under the passenger seat under the amp and electrical components after a storm or rainy day.and its a lot of water when I brake i can hear a water fall..and water rushing and moving along the bottom. Of the car as I am steering im worried that the wiring and electrical will be damaged by water exposure the battery always dies wires soaked and sitting in water underneath passenger and never can completely get the moisture smell out of front seat area..mildew..why is this water leaking or not draining correctly ??

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - San Marino, CA

    The contact owns a 2004 Volvo XC90. The contact stated that after refueling the vehicle, his wife noticed an abnormally strong gasoline odor. The contact's wife was able to continue driving the vehicle; however, the failure would return after refueling or on rainy days. The contact related the failure to NHTSA Campaign Number: 09V483000 (Fuel System, Gasoline) however, the VIN was not included. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the VIN was not under recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 VOLVO XC90
    - Minneapolis, MN

    The contact owns a 2004 Volvo XC90. The contact stated that after his wife started the vehicle, she smelled the odor of gasoline. The contact had been advised by his wife that the vehicle was taking longer to start up and sometimes required two or three attempts to start the vehicle. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 09V483000 (Fuel System, Gasoline). The failure mileage was approximately 212,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 VOLVO XC90
    - Upper Saddle River, NJ

    On May 26, 2022, I was stuck in traffic for four hours, and the car's CEM (central electronic module) overheated causing the dashboard to shut down three times, meaning I lost all instrument readings. After each time the dashboard shut down, I had to pull over and reset fuse #27 to have the dashboard come back online temporarily. Because the CEM was already overheated due to its design flaw with improper ventilation, the dashboard would shut down again and again. A Google search would show this is a very common issue for 2004 Volvo models and before. Driving without any instrument readings is totally unsafe. I strongly urge you to force Volvo to issue a recall for 2004 and before models and fix the CEM overheating problem.

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - Bedford, NH

    While driving on the highway "SRS urgent" text came on, also hear clicking sounds under dash on driver side, then dashboard indicator lights completely disappear (speed, fuel, temperature, etc) . Extremely hot under driver side dash. Fortunately, still able to steer and brake. This has happened twice now. Mechanic believes most likely CEM failure or DIM failure. My vehicle also has a wet A-pillar fabric (Volvo forums indicate possible cause of failure). I removed drivers A-pillar and found a clogged drain tube from the sunroof. However, did not notice any obvious signs of water inside the vehicle, though it hasnt rained for over a month when this happened.

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - San Diego, CA

    STEERING-LINKAGES: TIE ROD ASSEMBLY ON CERTAIN PASSENGER VEHICLES, THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT. CONSEQUENCES OF DEFECT: THE DRIVER MAY NOTICE THAT HTE VEHICLE IS DIFFICULT TO MANEUVER INCREASING THE RISK OF A CRASH. WHEELS: ON CERTAIN SUV'S THE FRONT WHEEL SPEED SENSORS MAY BE DEFECTIVE. CAUSING AN ERRONEOUS WHILL SPEED SIGNAL. CONSEQUENCES OF THE DEFECT: THIS CAN ADVERSELY AFFECT A NUMBER OF VEHICLE FUNCTIONS, INCLUDING BRAKE, ENGINE, TRANSMISSION, AND TORQUE DISTRIBUTION CONTROL WHICH RELY ON THIS SIGNAL FOR PROPER OPERATION. VISIBILTY: WINDSHIELD WIPER/WASHER ON CERTAIN VEHICLES, IF THE WIPER ARM IS ACTIVATED IN EXTREME WINTER WEATHER CONDITIONS AND WITHOUT LIFTING THE WIPER ARMS AND CLEANING THE WINDSHIELD PRIOR TO MOVING, THE WIPER ARM MIGHT SLIP ON ITS DRIVERSHAFT, RESULTING IN AN INABILITY TO MOVE THE WIPER FROM THE PARK POSIIOT FROM THE PARK POSITION. CONSEQUENCES OF DEFECT: INOPERATIVE WIPERS UNDER INCLEMENT WEATHER CONDITIONS COULD CAUSE A CRASH DUE TO IMPAIRED VISIBILITY. SEATS BELTS: REAR ON CERTAIN SUV'S, THE SEAT BELT ATTACHMENT FOR THE SECOND AND THIRD ROW SEATS MAY NOT HAVE BEEN FITTED PROPERLY. CONSEQUENCES OF DEFECT: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. CORRECTIVE ACTION: DEALERS WILL INSPECT AND REPAIR THE DEFECTS FREE OF CHARGED. IN MY CASE, THE MANUFACTURER HAS DECLINED TO REPAIR THE DEFECTS EVEN WHEN THE DEALER HAS DIAGNOSED MY SUV WITH THE POWER STEERING PROBLEM, PLUS THE DEFECTS ALREADY MENTIONED. THEREFORE,THE DEALER WILL NOT REPAIR FREE OF CHARGE. NUMBER OF VEHICLES AFFECTED: 122431 DATES MANUFACTURED: FEB 2003 TO JUN 2004

    Source: NHTSA WEB SITE