VOLVO Complaints

On 23rd July 2022 my son went underneath a reversing XC90 2019 vehicle. The front wheel went over his leg and arm. He miraculously survived and the event was close to taking his life. The vehicle was my wife's car. We are in possession of the surveillance video which shows that the vehicles safety features failed. Although the vehicle was left in the reverse gear, the car was stationary, after having been in a forward motion. This sequence automatically engages the park brake and only deactivated when the pedal is pressed. The pedal was not pressed. In addition the video shows the door was open when the brake was deactivated. Another safety feature which failed to prevent the event. My wife was outside of the car and pushing on the rear of the car, trying to stop it driving over my son. Both my wife at the rear bumper and my son on the floor behind the vehicle on the floor, failed to activate the reverse sensors safety feature. Although a small post did after the vehicle drove over my son. I have a video I can email but is too big for the upload feature. Please let me know how to send the video: be warned the video is not very pleasant. After the event I had the vehicle codes read at the local Volvo dealership. Multiple codes related to failures in the parking brake were identified. I contact Volvo and have been assisting them over the last two weeks with their investigation. They have had the car for 4 hours to run this investigation and I am aware the engineers in Sweden are involved. They have now come back to me and asked to see the vehicle again to read more codes. I have been very disappointed in Volvo through this process. The video clearly shows an "Event". and they keep referencing back to the car being fine at the point of the inspection; failing to reference or acknowledge the event timing itself. I am at the point I need to make sure their investigation is being done correctly, since I feel they are playing with words and not telling me the truth.

Every 1500 miles or less, engine looses oil. Adding a quart of oil each week once it passes the 1500 trip mile. Also SRS warning light has come on, was told it was the seat harness that has a airbag module in which the airbag possibly won’t deploy in an accident. Dealer indicated it is not covered nor will the manufacturer repair it. These two issues can cause the engine to get on fire and the airbags not deploy in an accident which I believe are safety related.

The contact owns a 2019 Volvo S60. The contact stated while the vehicle was stopped with the auto brake feature on, the vehicle inadvertently accelerated. The contact pressed on the brakes and continued to his destination. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,695.

"Failure Charging" warning advisory light came on the dashboard. This problem has been going on for the whole ten years I have owned this vehicle. I am the original owner of this Volvo and had some engine warning on the dashboard since the first month. I took vehicle in to the Culver City Volvo for 1000 miles check-up and annual oil change and check-up for 5 years under warranty and requested software update and reported the engine stalling during the first month. The "failure charging" or "engine check" or "dangerous" "immediate" repair needed signs came on sometimes and did not come on other time. When the "failure charging" sign comes on and the engine is turned off and restarted the warning would go away sometimes. I believe this is a Volvo vehicle computer software malfunction. I reported this problem to the dealer for 5 years during annual service appointments. This problem was not solved and I have lived with this, stupidly patient for 10 years. Today, problem light came on during biennial smog check for vehicle license renewal and failed the smog test. So, I informed the mechanic and tried a second test several minutes later and passed the second time because the software problem did not surface this time. So, my question is: has this Volvo software problem been reported by others as I have heard by word of mouth that this software problem is found on Volvo cars? And, has there been a recall to fix this Volvo software problem? When this "failure charging" sign comes on, it is very worrisome and makes me feel the vehicle may stop on the road.

The contact owned a 2006 Volvo XC90. The contact stated that while depressing the brake pedal to park the vehicle when the vehicle's RPMs revved up causing the vehicle to unintentionally accelerate and crash into the wall in front. The air bags did not deploy. After the crash occurred, the low coolant warning light failed. A police report was filed. The contact sustained injuries to their scrotum and rib area. The contact was a physician and therefore provided their own medical care. The vehicle was towed and deemed totaled. The contact stated their insurance diagnosed that the vehicle experienced sudden acceleration. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000

The driver door will not latch and stay shut. We are in a warm climate and it happened suddenly. There was no warning lights and the car will drive without the door shut. Extremely dangerous. It hasn’t been looked at by a mechanic yet…it will have to be towed.

Driving on the far left lane of the freeway and the engine needs coolant light came on. I started to change lanes, and by the time I got all the way to the right the car said turn off engine. The car started to smoke and I had to stop on the freeway in the right shoulder. Called a tow truck they picked up the car. and towed it to a local shop. This car had just been in for regular maitance at Rusnak Pasadena Volvo dealership. The car was taken to Bertone Motorsport and they discovered a coolant hose failure. They replaced the hose and bleed the cooling system.

Vehicle systems, navigation, entertainment, heating, a/c, defrosting are dependent on Internet connection. The Internet connection shows connection, but no systems are available. Vehicle is operable, but driver distraction increases 10 or 20 fold trying to do simple tasks such as defrost windshield. Rather than being available upfront, so to speak, items are hidden in layers of menus. Unlike other vehicles in which voice command is an internal function, on the Volvo this is an Internet function, rather like Amazon Alexa. This is an accident waiting to happen. To restart system requires exiting and locking/unlocking Vehicle. Dealer said fixed with software update. Update did not fix.

The front passenger seat belt will not release without much difficultly. If the vehicle started on fire or went into water, the passenger would likely die. I contacted Volvo and they will not help other than charging over $800 to replace the seat belt.

The contact owns a 2011 Volvo XC60. The contact stated that she noticed an oil leak underneath the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.