VOLVO Complaints

Volvo do not want to replace the recall airbag with the same original logo on the airbag. This logo is the “R” on the airbag. The airbag without the “R” is for a regular Volvo.

The contact owns a 2022 Volvo XC60. While driving at various speeds, the contact discovered that the lane assist safety feature failed to recognize the single or double yellow lines. In addition, he also discovered that the lane assists safety feature did not operate while driving under 35 MPH. The contact also mentioned that the seat belt audible alert would only chime twice and that the warning light would disappear after 45 seconds. The contact stated that without the constant reminder, a person might forget to use the seat belt. The dealer was notified about the seat belt issue and informed that customers preferred a limited seat belt reminder. The contact disagreed and stated that the seat belt reminder should remain constant until the seat belt was securely fastened. The contact sent an email to the manufacturer; however, the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 0.

At low temperatures, the door latches are inoperable and you cannot open the doors. In instances of emergency this would make it very hard to get access to somebody inside the car. In addition, in extreme weather conditions or cases where you are personally in danger you may not be able to gain access to your car.

The contact owns a 2010 Volvo XC60. The contact stated that while driving at an undisclosed speed, the charging system failure warning message was displayed, and the battery warning light was illuminated. The vehicle was taken to an independent mechanic. The mechanic replaced the battery and alternator; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to Volvo's Technical Service Bulletin: TJ 27910 (Anti-Tamper Device, Communication Lost). The failure mileage was approximately 148,000.

I had only had my car for approximately 2 weeks and had to have it towed to the dealership due to an electrical problem that caused my car to act like it was running out of gas. The dealership had my car for about 3 days and it was an computer problem with the batteries not communicating between systems so they had to order a new module and reset the computer. Another 3 weeks later my parking alert sensors started going off and wouldn’t go off they just stayed on once again took to dealership and it was a computer problem. Both issues was fixed but was told don’t be surprised if happens again might happen until Volvo gets the whole company program updates and if it does happen just bring it back to the dealership and have computer reset. It’s just an inconvenience to think I might have to take my car or have my car towed to the dealership every 2-3 weeks because of a computer update issue this is a brand new car. But I love this car I just hope Volvo gets the computer system fixed for good. Dealership said they had others come in for check engine lights on and other lights even though nothing wrong just a computer issue.

I am afraid, someone may get KILLED. . . The car unexpectedly just starts to 'free wheel'. It all started approximately 6 weeks ago and progressively became worse. IT IS A SOFTWARE PROBLEM. I am a retired Software Engineer and worked in military defense for a government contractor. - - so, I know a software problem when I see it. My car just started to 'free wheel' (meaning, I have no control over the transmission or gas pedal). I was driving over by our local College and stopped for a light. When the light turned Green, I took my foot off the brake and pressed the accelerator. I went No where. . . (me - what is WRONG)? I pressed the accelerator again - nothing (the engine wouldn't even 'rev'). The car is still in gear, but nothing is happening! ! ! Now, what do I do? (the car is 'free-wheeling' - HELP - - no control or transmission). I am at a Green light and going NO WHERE. Then, in Panic (thinking this maybe a Software), I put the transmission in 'neutral' for a few seconds and then back in gear and put my foot on the accelerator. There is a hesitation, but the 'engine catches (can hear it slowly rev) and I start to move. Because it started while I was starting up from a STOP (at a STOP light), I thought it might have something to do with the 'Auto Stop / Start' function (actually, this exacerbates the problem). Then, Christmas day, coming back from visiting it happened again (I forgot to turn OFF the 'Auto Stop / Start') which is what I thought was causing the problem. BUT what made it much more DANGEROUS was: I was doing a 'left turn' on a busy street and almost got KILLED. So, all seemed to be OK, if I (remember) to turn OFF the 'Auto Stop / Start' function. UNTIL today, I was making a right turn on a busy street. As soon as I was over the railroad tracks, the car started to 'free-wheel'. ([XXX], NOW WHAT DO I DO)? I coasted to the right curb and 'glanced' over at the 'Auto Stop/start - it was ON (Oooh, NO). It just gets worse. . INFORMATION Redacted PURSUANT TO THE FREEDOM

When I first bought this Volvo there was condensation in both of the headlights then took it for a test drive and I really liked it and when I got back the dealer said if I was to buy it he would take care of both headlights so I assumed that he did but I bought it and left and was driving and then a code came on in the car saying low beam out I was like oh [XXX] so took it back to them they had me go buy $120 light bulb and that wasn't the problem they did some working and testing and said that it was the low beam ballast so I bought 1 for the drivers side and that fixed that problem but then not even a week later the same light came on saying low beam out, took it back and they said that it was the same thing on opposite side on passenger side so they said order the part and we'll fix it I did that took it back to them and they said it was fixed not even a day later and the light was back on swing low beam out I'm thinking that there is an issue that has to deal with some kind of recall with these lights cause there is no way that they should break that easy or quick so please get back to me and let me know thank you INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2006 Volvo XC90. The contact stated while attempting to turn around, he saw a warning message transmission overheating message and the vehicle shut off. After an unknown amount of time, the vehicle was started up again and proceeded to fill the cabin with smoke and within 5 minutes the entire vehicle was on fire. The vehicle was extinguished on its own and a report was not taken. The contact sustained injuries to the lungs and burns to the face. The vehicle was not towed away. The manufacturer was not informed of the failure. The failure mileage was approximately 190,000. The VIN was not available.

Received an airbag recall. There is no local dealer but there are authorized non-dealer service shops that do replace airbags. Under the recall a Volvo dealer must do the replacement. The nearest Volvo dealer is 300 miles away. Volvo will only reimburse for 25 miles of towing. The recall states "If you are unable to have this procedure performed without charge....". Towing cost would be approximately $800.00. How do I, and several others in my area, resolve this issue?

Problem with rearview backup camera when in dark the camera shows red that when backing up in the dark the tail lights are so bright that all as could be seen is red you cannot see any objects that are behind the vehicle