VOLVO Complaints

Volvo rushed the 2022 model year XC60 with the new Google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the HVAC was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new Google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.

The contact owns a 2015 Volvo S60. The contact stated that the gear shifter would not shift into gear as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 86,709.

There is a leak or gap at the top of the windshield allowing water to get into the car. Most notable when there is a heavy rain and the car sits overnight. Then what happens is that the water that gets in either fills up in the interior dome light areas or splashes out onto the gear shifter creating puddles. This can be distracting while driving as water will splash on one's face from the water that is pooled in the dome light areas. Also there is a fear that this can cause further electrical damage, Some of the lights on the gear shifter are already not working as a result. This moisture has also begun to deteriorate areas of the instrument panel as well.

Takata Recall. The contact owns a 2006 Volvo XC70. The contact received notification of NHTSA Campaign Number: 21V800000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

In freezing weather conditions the rear door latches become inoperable. They close fully, but do not latch. My wife was backing out of the driveway this morning an a door opened next to my son. This is UNACCEPTABLE and Volvo has not responded in an acceptable manner. I was told to bring it in for service.... it has only 3 functioning doors at the moment!

During heavy rains and movement there is water leaking into the vehicle along the top drivers inside of the windshield. It also drips onto the steering wheel which often startles me while actively driving. The windshield has no cracks and is the original windshield.

Fuel smell in and around car. Previous recall on cracked fuel pump causing odor was completed by Powell Volvo in 2010. The same defect may have happened recently as the odor was noticed in December 2021 and is now stronger. Volvo may have extended the warranty.

I was expected to pay over one thousand dollars to have the recall remedy performed. My home and location of car is Ketchikan, Alaska. There is no Volvo dealer in Ketchikan and no roads connecting town with the mainland road system. The car would have to be shipped by either aircraft or oceangoing vessel to the mainland for access to a Volvo dealer. This would cost a lot of money. I perform all maintenance and repairs myself so I contacted Volvo asking then to ship me the air bag for installation. Volvo responded that I must take the car to a dealer at my own expense. The practical reality is that transporting the car to a dealer for this (or any other recall) is completely unreasonable, making it virtually impossible to have the recall repair performed unless Volvo will simply supply the part so I can install it.

Windshield sealant is deteriorating and glass is no longer fully attached to frame. Water is coming directly in from openings along driver's side roof and pooling under pedals.

Yesterday ice-cold water was dripping onto my lap while I was driving (distracting), as well as obstructing my vision while it ran down the inside of the glass. In addition, water collected at the footwell made it soggy and being that it was 5 degrees overnight it was frozen solid making the break pedal almost non-functional.