VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 VOLVO S60- Marietta , GA
I experienced an engine issue that I believe is related to excessive oil consumption and the lack of an oil pressure light warning. The car was driven out of town when a noise was heard coming from the engine. A visual inspection of the engine revealed smoke coming from the engine department when the oil cap was removed. The dipstick was checked and showed no visible oil on the stick. Later in that evening, 3 additional quarts of oil were added to the engine but the addition of oil did not remedy the noise from the engine. The final result was that the car was towed to a Volvo dealership in Florida for repair. I checked the status of the recalls (oil comsumption and no oil pressure light) and the status is closed. From what I can tell, this issue appears to be directly related to previous recalls for the vehicle.
Source: NHTSA WEB SITE -
2021 VOLVO XC90- Hagerstown, MD
While driving, I experienced a sudden loss of braking assist with no warning. The brake pedal became extremely hard to press, accompanied by a hissing/air sound. Despite applying full pressure, the vehicle did not slow as expected and continued moving. At one point, after stopping, the vehicle began to move forward again while my foot remained firmly on the brake. The issue occurred immediately upon or shortly after starting the vehicle, with no prior warning indicators. This created a serious safety hazard.
Source: NHTSA WEB SITE -
2016 VOLVO XC90- Las Vegas , NV
Since moving here to Nevada in 2023, I’ve had several oil changes. After about 1200 I have to add mother oil to the car. I’ve gone back three times to 5 min oil change to get free refills since they offer free top offs after your initial oil change. I than took a deep dive on the internet and discovered that the Volvo XC90, 2016 had issues with oil consumption, but never informed me of this issue. I’ve been to the dealership several times and not once did the inform me either. I mentioned to Bailey Anderson at Findlay Volvo in Las Vegas that this car consumes a lot of oil. He said no it didn’t without even checking for facts. I read that Volvo knew about this issue and we’re fixing the issue, however when I inquired they wanted me to pay for their mistake. How is that so when they knew there is and was an oil consumption matter and did not inform me of the matter. I’m furious with Volvo for hiding or concealing this issue. How can I get them to correct the matter, at this point?
Source: NHTSA WEB SITE -
2024 VOLVO XC40- Tinley Park, IL
Passenger side map light activates and locks on for no reason. This can be particularly disruptive at night. The only way to switch off the light is by cycling the dome lights disruptive and dangerous at night. Light may still activate and lock on for no reason.
Source: NHTSA WEB SITE -
2016 VOLVO XC90- Kyle, TX
About a month ago I received an Engine Coolant Low warning from the vehicle so the fluid was topped off. This past Friday, April 17th as I was driving home around midnight, I received an Engine Temperature is High, please pull over notice so I stopped the vehicle and had it towed home. Saturday evening, as the car was sitting in my driveway, the vehicle caught fire. The entire engine bay ignited and basically melted.
Source: NHTSA WEB SITE -
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2000 VOLVO S70- Old Bethpage, NY
I am filing this complaint because my 2000 Volvo S60 is experiencing a safety failure regarding the Front, driver door latch/lock. The door fails to latch properly. While there is a known safety recall (e.g., recall R89978) for this exact issue on the 2000 Volvo S60, my VIN shows as 'not affected' on the NHTSA lookup tool. My vehicle is exhibiting the exact safety defect that the recall is intended to fix, yet I am not covered. I request that NHTSA investigate why this VIN is excluded despite having the same safety defect, posing a significant risk.
Source: NHTSA WEB SITE -
2026 VOLVO XC60MHEV- Palo Alto, CA
I purchased a new Volvo XC60 Ultra on 4/17/2026. During the drive home from the dealership, I noticed the right rear passenger window haziness impairing my visibility when checking for blind spots. Initially, I thought the window needs to be cleaned, however all cleaning attempts did not improve the glass transparency; the haziness persisted. I notified the Volvo dealership the next day and I was asked to bring the car back for detailing. When I arrived, the sales manager brought 2 similar cars for comparison and concluded that this is how all the cars look like and it's just my problem, as he never had another customer complaining about it. He recommended that I take this brand new car to a non-Volvo glass tinting shop to remove the tint and "retint it the way I like it". This is unacceptable for a brand new car. My subsequent research revealed that the hazy rear passenger windows are a widespread issue with some Volvo models since at least 2023, related to what Volvo claims to be "normal" appearance of the tinted laminated sound proof glass. The dealerships and Volvo claim that this is a normal feature of the laminated glass, however the hazy glass is very bothersome while driving the car (when checking for blind spots), decreases the visibility through the rear side windows and it is a safety hazard. The owners usually notice this issue after the car is purchased, and this issue is not being disclosed to potential buyers during the sales process. Despite multiple claims by car owners, Volvo refuses to issue a recall and to fix this ongoing safety issue. I do not believe that driving around with hazy car windows meets the safety or industry standards. Please investigate this laminated glass defect in the rear passenger windows of many Volvo cars since 2023 (higher trims, like Plus and Ultra trims in XC60 and XC90 SUVs) and persuade Volvo to fix the issue and recall the defective glass! This is not a cosmetic issue, it is a visibility problem and a safety hazard!
Source: NHTSA WEB SITE -
2025 VOLVO XC40- Weston, CT
I was pulling out of a parking space, and the car opposite me in the next row was pulling out at the same time. We backed into each other, damaging both cars. The ADAS failed to activate the rear camera, automatic emergency braking, parking collision warning, and rear cross traffic warning. There were no injuries, so we didn't call the police; we exchanged insurance info. The other driver was also driving a Volvo, and the ADAS also failed in his car. The first thing we said to each other was, "What happened to all the Volvo safety alerts!" I called Volvo to report the incident, and we set up an appointment for an inspection. A few days later, the ADAS failed again when I was backing out of a space. A car drove behind my car as I was backing out and my car banged into the side of the other car. I could not believe that every warning system failed again and I reported it to Volvo. They conducted the inspection and reported no issues with the car. I requested a copy of the inspection, and they said they can't send it since it's proprietary information. I disputed that argument since it is my car and my safety at risk. The same day, I was notified of the urgent 2026 Volvo recall due to a rear-view camera failure that could cause a collision. This is the second recall, a 2025 recall for the same issue.
Source: NHTSA WEB SITE -
2023 VOLVO XC40- Chicago , IL
I am submitting this complaint to report a persistent safety-related defect in my 2023 Volvo XC40. Since the vehicle was purchased, the infotainment system has repeatedly crashed while the vehicle is in operation, at times as often as every 5 minutes. The condition has existed both before and after completion of the recall/software update, and it was not corrected after presentation to an authorized dealer for inspection and repair. These repeated system failures materially affect the safe operation of the vehicle. When the infotainment system crashes, the rearview camera becomes unavailable. In addition, the windows and windshield may fog up, and I may lose access to the controls needed to restore visibility. The loss of forward visibility, combined with the loss of rear camera functionality, creates a substantial and unreasonable risk to motor vehicle safety. Although I suspect the problem may involve inadequate hardware or processing capacity, I am not asserting a definitive technical diagnosis. The critical fact is that the vehicle repeatedly loses important operational and safety-related functions while being driven. Because the defect persists despite the recall update and dealer intervention, I request that NHTSA investigate this condition as a potential safety defect in the 2023 Volvo XC40.
Source: NHTSA WEB SITE -
2018 VOLVO XC90- Bethesda, MD
My Volvo's XC90 brakes have failed twice. At around 95,000 miles, my brakes stopped working, and then I had them repair it. They charged me close to $3,500, which they said they were able to cover under warranty, and I only had to pay the deductible, which I don't remember. In less than nine months, at about 104,000 miles, the same problem persists. Both times I was driving the car, by God's grace and luckily, I was under 10 mph. I literally parked and started driving after that, and I realized the brakes weren't working again. I'm just thankful to the Almighty that I was not at 55 or 60 mph on a freeway when the brake stopped working.
Source: NHTSA WEB SITE