VOLVO Complaints

TL* THE CONTACT OWNS A 2016 VOLVO XC90. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 5 MPH AND ACCELERATED AGAIN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTONOMOUS BRAKING SYSTEM. THE VEHICLE WAS TOWED TO MIDWESTERN AUTO GROUP (614-889-2571, LOCATED AT 6335 PERIMETER LOOP RD, DUBLIN, OH 43017) WHERE THE SOFTWARE WAS UPDATED. THE FAILURE RECURRED AT 75 MPH WITHOUT WARNING. THE CONTACT CALLED BYERS VOLVO AT 614-864-0780 (LOCATED AT 301 N. HAMILTON ROAD, COLUMBUS, OH 43213) AND SCHEDULED AN APPOINTMENT FOR A SOFTWARE UPDATE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 220. THE VIN WAS UNKNOWN.

WHEN THE CAR IS PARKED, I UNLOCK THE DRIVER'S DOOR, THE TAILGATE OPENS ON IT'S OWN (POSSIBLY INTO TRAFFIC) THEN AFTERWARDS, EVERY TIME WHEN STARTING THE CAR, A "12V BATTERY CHARGING FAULT STOP SAFELY" ERROR OCCURS TWICE. IT SEEMS TO BE OK TO DRIVE, BUT IT IS NOT CLEAR AS TO WHETHER THE FAULT CAN CAUSE A SAFETY ISSUE, AS THE MESSAGE IMPLIES. SO MANY OF THE SYSTEMS IN THE CAR ARE ELECTRIC. THIS IS A REOCCURRING PROBLEM THAT HAS HAPPENED 4 TIMES NOW, AND VOLVO HAS NOT BEEN ABLE TO FIX IT.

ENGINE MAKES A LOUD WHINING SOUND. THE HIGHER THE RPM'S, THE HIGHER PITCH THE WHINE. DISTINCTLY DIFFERENT THAN THE SUPER CHARGER AND THE TURBO. OCCURRED SINCE AROUND 10,000 MILES. INITIALLY, THE DEALER REPLACED THE BALANCE SHAFT UNDER A TECHNICAL SERVICE BULLETIN. THIS DID NOT CORRECT IT. DROVE MULTIPLE XC90'S AND NONE OF THEM HAVE THE WHINE SOUND. OUR XC90 HAS BEEN IN THE SHOP FOR NEARLY TWO WEEKS NOW AND THE BALANCE SHAFT HAS BEEN REPLACED AGAIN AT THE DIRECTION OF THE MANUFACTURER. THE TECHNICIAN HAS REFUSED TO REPLACE THE BALANCE SHAFT A THIRD TIME BECAUSE IT DOES NOT CORRECT THE PROBLEM. THE TECHNICIAN HAS INSISTED THE SERVICE REQUEST BE EXPEDITED. THE ONLY ANSWER WE HAVE BEEN GIVEN IS THE SOUND IS COMING FROM THE ENGINE.

DOOR LATCH AND LOCK FAILURE TO BOTH FRONT DOORS. PASSENGER DOOR LATCH/LOCK PASSENGER DOOR FAILED TO LOCK OR KEEP DOOR CLOSED WHILE IN MOTION. ONE WEEK LATER THE DRIVER'S DOOR LATCH/LOCK FAILED IN SAME WAY, WHICH ALLOWED DOORS TO FLY OPEN DURING A TURN WHILE VEHICLE IN GEAR AND IN MOTION. ELECTRIC DOOR LOCKS WOULD NOT ENGAGE. OPENING DOORS COULD BE STRUCK BY PASSING VEHICLES ENDANGERING LIVES OF OCCUPANTS. OCCUPANTS COULD BE THROWN OUT OF DOORS WHEN TURNING. UNABLE TO SECURE THE VEHICLE WHEN UNOCCUPIED. BOTH DOOR LATCHES ARE FORD PRODUCTS INSTALLED IN A VOLVO VEHICLE. SUBSTANDARD SAFETY DEVICE INSTALLED ON VEHICLE'S DOORS. NEARLY ENDLESS LIST OF SAFETY HAZARDS ASSOCIATED WITH THIS DEFECT. VOLVO IS AWARE OF THE PROBLEM AND FAILED TO DISCLOSE THE INFORMATION TO THE PUBLIC OR OWNERS OF THIS MAKE AND MODEL VOLVO, CAUSING THE OWNER OR OPERATOR TO BE UNAWARE OF THE POSSIBLE FATAL SAFETY HAZARD. VOLVO WAS CONTACTED BY THE CERTIFIED MECHANIC UPON REPLACING THE PART AND WAS ADVISED BY VOLVO THEY WERE AWARE OF THE DOOR LATCH/LOCK DEFECT.

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

BRAKES FAILED WITHOUT ANY WARNING WHILE DRIVING ON THE HIGHWAY. DRIVER WAS ABLE TO STOP THE CAR BY SWITCHING THE GEAR TO PARK POSITION AFTER TURNING INTO LOCAL ROAD. BRAKE LEVER WAS GOING ALL THE WAY DOWN BEFORE CAR CAME TO STOP AND ALSO WHILE TRYING TO RESUME DRIVING. CAR WAS STOPPED AND CALLED FOR ASSISTANCE.

I TOOK MY NEWLY PURCHASED, USED V50 WAGON TO MY VOLVO DEALER. THE SERVICE TECH DEMONSTRATED THAT THE WINDSHIELD HAS BECOME UNSEALED FROM FRAME. IT WAS/IS LOOSE, AND CAN BE PARTIALLY PUSHED OUT. THEY HAD FOUND WET CARPET IN MY CAR. IT IS STILL LEAKING (THE CAR HAD NOT BEEN IN AN ACCIDENT). THIS WAS NOT COVERED BY VOLVO, NOR WAS IT COVERED BY THE EXTENDED WARRANTY I HAD PURCHASED WHEN I GOT THE LOAN. TURNS OUT THIS IS A KNOWN ISSUE THAT VOLVO SHOULD FIX AT NO COST TO ME.

STOP/START BATTERY FAILED. LEAKED ACID. CAUSED EXCESSIVE AND INTENSE FOUL FUMES INTO PASSENGER COMPARTMENT. MADE THE CAR INTOLERABLE TO BE IN WITHOUT OPENING WINDOWS AND MOON ROOF.

TL*THE CONTACT OWNS A 2002 VOLVO XC70. -THE VEHICLE STALLED WHILE TRAVELING APPROXIMATELY 10 MPH. THE VEHICLE HAD TO BE RESTARTED SEVERAL TIMES, THEN IT RUNS. -UNKNOWN CAUSE -THE CONTACT STATED THAT IN ONE OF THE VISITS TO THE DEALER ( 3 YEARS AGO ) UNIVERSITY VOLVO, 7716 N TRYON ST, CHARLOTTE, NC 28262, WAS ADVISED THAT THERE WAS AN OPEN RECALL ON THE VEHICLE NHTSA RECALL NUMBER: 09V483000 ( FUEL SYSTEM, GASOLINE ). THE VEHICLE WAS REPAIRED THEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED THIS LAST TIME. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT THE VEHICLE MADE AN ABNORMAL SQUEAKING NOISE. THE CONTACT STATED THAT THERE MAY BE A FAILURE WITH A BELT OR PULLEY. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL SQUEAKING NOISE AND THE CONTACT SHUT OFF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE COVERED WAS REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVE BELT, TIMING BELT, AND PULLEY WERE REMOVED AND REINSTALLED. THE MECHANIC STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO AN UNKNOWN RECALL REGARDING THE ENGINE AND ENGINE COOLING AND NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 113,055.