VOLVO Complaints

I DROVE MY CAR TO THE GARAGE AND WANT TO TURN OFF THE CAR. THE CAR SUDDENLY START TO ACCELERATE AND WENT THROUGH MY GARAGE DOOR. ALL SIDE AIRBAGS ARE POPPED UP, BUT NOT FRONT AIRBAG. *DT *AS AROUND A YEAR AGO, WHEN MY DROVE HER CAR SLOWLY DUE TO HEAVY TRAFFIC, THE CAR STOPPED AND NEEDED TO TURN ON THE CAR. I AM NOT THE EXPERT BUT THINK THE ELECTRIC CONTROL SYSTEM MAY HAVE PROBLEM OF MY CAR.

MY 2007 C70 STOPPED READING BOTH OF MY KEY FOBS AT THE SAME TIME. I WAS AT WALMART AND WHEN I TRIED TO START THE CAR IT SAID KEY ERROR TRY AGAIN. SO I TRIED AND I TRIED. NOTHING. I CALLED MY ROOMMATE WHO CAME WITH MY OTHER KEY ABOUT 1 HOUR LATER. IT WAS ABOUT 1:30 AM BY THIS TIME. THE OTHER KEY DIDN'T WORK EITHER. ALSO KEY ERROR. MY TOP IS OPEN AND I HAVE NO CHOICE BUT TO LEAVE MY CAR EXPOSED OVER NIGHT. I GO BACK 9 HOURS LATER TO TRY AND START THE CAR AGAIN. NOTHING AGAIN. THIS TIME THE KEY GETS STUCK IN THE IGNITION. I HAD TO HAVE THE CAR TOWED TO MY HOUSE, AND THE TOP IS STILL DOWN . AND NEITHER KEY WORKS. THIS IS RIDICULOUS THAT THEY CAN ALLOW A KEY TO BE ERASED. IT IS VERY UNSAFE. I COULD HAVE BEEN IN A SITUATION IN THE PARKING LOT WHERE I NEEDED TO LEAVE AND WASN'T ABLE TO LEAVE. MY LIFE COULD HAVE BEEN AT JEOPARDY.

THE VEHICLE GETS A STRONG GAS SMELL INSIDE THE DRIVING AREA WHEN GAS TANK FILLED. NO FUEL FOUND TO BE LEAKING. SMELL COMES FROM UNDER FLOOR BY BACKSEATS

RECENTLY NOTICED WHEN GOING THROUGH DRIVE THROUGH CAR WASH, THAT WATER IS INTRUDING AT TOP OF WINDSHIELD OVER THE STEERING WHEEL INTERIOR. TOOK TO DEAL TODAY AND SAID IT WAS THE WINDSHIELD SEAL AND OUTSIDE OF WARRANTY SO WILL COST $437 TO REPAIR. I CONSIDER THIS A MANUFACTURERS DEFECT AND HAVE SEEN ON A VOLVO FORUM THAT IT IS A KNOWN ISSUE. HOW IS A DEFECT IN WINDSHIELD COMPROMISE NOT A SAFETY ISSUE? VOLVO NEEDS TO DO BETTER AS MY 6 YEAR OLD CAR SHOULD NOT BE LEAKING.

2012 VOLVO S60. VIN: [XXX] . ON OR ABOUT 09/09/2019, THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC TO REPAIRER/REPLACE THE PASSENGER DOOR LATCH/LOCK, WHICH HAD FAILED. THIS FAILURE PREVENTED ALL LOCKING AND LATCHING SAFETY FEATURES TO OPERATE. THIS CAUSED THE DOOR TO NOT LATCH OR LOCK ALLOWING THE DOOR TO OPEN DURING ANY TURN. UPON ARRIVAL AT THE MECHANIC'S SHOP THE DRIVER'S DOOR LOCK/LATCH FAILED IN THE SAME WAY. UPON REMOVAL OF THE PART IT WAS FOUND TO BE A FORD PART, NOT A VOLVO PART. THE MECHANIC CONTACTED VOLVO AND WAS ADVISED THAT VOLVO WAS AWARE OF THE FAILURES BUT IT HAD NOT BEEN MADE PUBLIC AND NO RECALL WAS IN AFFECT. A COMPLAINT WAS MADE BY ME TO VOLVO CORPORATE AND WAS TOLD TO TAKE THE VEHICLE TO A VOLVO DEALERSHIP. ALL INSTRUCTIONS WERE FOLLOWED. A VIDEO WAS MADE BY ME WITH MY 15 YEAR OLD DAUGHTER USING THE CAMERA IN A PARKING LOT. THIS VIDEO ILLUSTRATES THE UNSAFE DOOR LOCK/LATCH AND IT'S EXTREME DANGER TO THE PUBLIC AT LARGE, INCLUDING ANY PERSON THAT OWNS THIS MAKE AND MODEL OF VEHICLE. UPON THE LATCH/LOCK FAILURE, THE DOOR(S) ARE ALLOWED TO OPEN FREELY WHILE THE VEHICLE IS IN MOTION AND THE AUTO AND MANUAL ELECTRIC LOCKS WILL NOT ENGAGE. THIS COULD CAUSE AN EJECTION OF THE VEHICLE'S DRIVER OR OCCUPANTS DURING EVEN A SLIGHT TURN. IN THE EVENT OF A COLLISION THIS WOULD MOST LIKELY CAUSE THE EJECTION OF THE VEHICLE'S DRIVER AND OR OCCUPANTS. IF THE DOOR OPENS WHILE IN MOTION THE DOOR COULD STRIKE ANOTHER VEHICLE OR PEDESTRIAN CAUSING SERIOUS INJURY OR DEATH. THIS DOOR LATCH/LOCK SHOULD BE RECALLED ON ALL VOLVO'S OF THIS YEAR AND MODEL FOR THE SAFETY OF THE GENERAL PUBLIC AND REPLACED WITH AN AUTHORIZED VOLVO PART THAT IS CERTIFIED AS SAFE. THE REAR DRIVER'S SIDE AND PASSENGER DOOR LATCHES/LOCKS HAVE NOT BEEN EVALUATED AT THIS TIME. *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2016 VOLVO XC90. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED TO 5 MPH AND ACCELERATED AGAIN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH AN AUTONOMOUS BRAKING SYSTEM. THE VEHICLE WAS TOWED TO MIDWESTERN AUTO GROUP (614-889-2571, LOCATED AT 6335 PERIMETER LOOP RD, DUBLIN, OH 43017) WHERE THE SOFTWARE WAS UPDATED. THE FAILURE RECURRED AT 75 MPH WITHOUT WARNING. THE CONTACT CALLED BYERS VOLVO AT 614-864-0780 (LOCATED AT 301 N. HAMILTON ROAD, COLUMBUS, OH 43213) AND SCHEDULED AN APPOINTMENT FOR A SOFTWARE UPDATE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 220. THE VIN WAS UNKNOWN.

WHEN THE CAR IS PARKED, I UNLOCK THE DRIVER'S DOOR, THE TAILGATE OPENS ON IT'S OWN (POSSIBLY INTO TRAFFIC) THEN AFTERWARDS, EVERY TIME WHEN STARTING THE CAR, A "12V BATTERY CHARGING FAULT STOP SAFELY" ERROR OCCURS TWICE. IT SEEMS TO BE OK TO DRIVE, BUT IT IS NOT CLEAR AS TO WHETHER THE FAULT CAN CAUSE A SAFETY ISSUE, AS THE MESSAGE IMPLIES. SO MANY OF THE SYSTEMS IN THE CAR ARE ELECTRIC. THIS IS A REOCCURRING PROBLEM THAT HAS HAPPENED 4 TIMES NOW, AND VOLVO HAS NOT BEEN ABLE TO FIX IT.

ENGINE MAKES A LOUD WHINING SOUND. THE HIGHER THE RPM'S, THE HIGHER PITCH THE WHINE. DISTINCTLY DIFFERENT THAN THE SUPER CHARGER AND THE TURBO. OCCURRED SINCE AROUND 10,000 MILES. INITIALLY, THE DEALER REPLACED THE BALANCE SHAFT UNDER A TECHNICAL SERVICE BULLETIN. THIS DID NOT CORRECT IT. DROVE MULTIPLE XC90'S AND NONE OF THEM HAVE THE WHINE SOUND. OUR XC90 HAS BEEN IN THE SHOP FOR NEARLY TWO WEEKS NOW AND THE BALANCE SHAFT HAS BEEN REPLACED AGAIN AT THE DIRECTION OF THE MANUFACTURER. THE TECHNICIAN HAS REFUSED TO REPLACE THE BALANCE SHAFT A THIRD TIME BECAUSE IT DOES NOT CORRECT THE PROBLEM. THE TECHNICIAN HAS INSISTED THE SERVICE REQUEST BE EXPEDITED. THE ONLY ANSWER WE HAVE BEEN GIVEN IS THE SOUND IS COMING FROM THE ENGINE.

DOOR LATCH AND LOCK FAILURE TO BOTH FRONT DOORS. PASSENGER DOOR LATCH/LOCK PASSENGER DOOR FAILED TO LOCK OR KEEP DOOR CLOSED WHILE IN MOTION. ONE WEEK LATER THE DRIVER'S DOOR LATCH/LOCK FAILED IN SAME WAY, WHICH ALLOWED DOORS TO FLY OPEN DURING A TURN WHILE VEHICLE IN GEAR AND IN MOTION. ELECTRIC DOOR LOCKS WOULD NOT ENGAGE. OPENING DOORS COULD BE STRUCK BY PASSING VEHICLES ENDANGERING LIVES OF OCCUPANTS. OCCUPANTS COULD BE THROWN OUT OF DOORS WHEN TURNING. UNABLE TO SECURE THE VEHICLE WHEN UNOCCUPIED. BOTH DOOR LATCHES ARE FORD PRODUCTS INSTALLED IN A VOLVO VEHICLE. SUBSTANDARD SAFETY DEVICE INSTALLED ON VEHICLE'S DOORS. NEARLY ENDLESS LIST OF SAFETY HAZARDS ASSOCIATED WITH THIS DEFECT. VOLVO IS AWARE OF THE PROBLEM AND FAILED TO DISCLOSE THE INFORMATION TO THE PUBLIC OR OWNERS OF THIS MAKE AND MODEL VOLVO, CAUSING THE OWNER OR OPERATOR TO BE UNAWARE OF THE POSSIBLE FATAL SAFETY HAZARD. VOLVO WAS CONTACTED BY THE CERTIFIED MECHANIC UPON REPLACING THE PART AND WAS ADVISED BY VOLVO THEY WERE AWARE OF THE DOOR LATCH/LOCK DEFECT.

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