VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 VOLVO XC90- BONAIRE, GA
WHEN DRIVING THE VEHICLE AT A SPEED OF 15-40 MPH, THE SUV IS ACTIVATING THE CRASH IMMINENT BRAKING "CITY CRASH AVOIDANCE" WITHOUT ANYTHING IN THE PATH OF THE VEHICLE. THIS ACTION IS LOCKING UP THE VEHICLE AND SEAT BELTS LOCK UP SQUEEZE MY WIFE UNEXPECTEDLY. DEALOR CANNOT FIND ANYTHING WRONG WHEN RUNNING DIAGNOSTICS AND WILL NOT REPLACE THE MODULES THAT CONTROL THIS FEATURE WITHOUT THEM SHOWING BAD. THIS HAS HAPPENDED ON THE SAME ROAD ON MULTIPLE OCCASIONS.
Source: NHTSA WEB SITE -
2008 VOLVO XC90- CHARLESTON, WV
THE TRANSMISSION SHIFTING ROUGH 1-2 GEAR AND 5 TO 6 GEAR. THE DOWNSHIFT FROM 3-2 AND 2-1 IS REALLY ROUGH. I HAVE SEEN SO MANY PEOPLE WITH THIS TRANSMISSION WITH THE SAME PROBLEM. IT SHOULD BE ADDRESSED, EVEN ON THESE OLDER VOLVO'S.
Source: NHTSA WEB SITE -
2010 VOLVO C70- BUFFALO GROVE, IL
I HAVE HAD THE PASSENGER DOOR OPEN ON ITS OWN WHILE LOCKED AND DRIVING ON THE EXPRESSWAY AT LEAST 2 TIMES WITH NO ONE IN THE SEAT. THE DOME LIGHT GOES ON AND THE WARNING LIGHT ON THE DASH LIGHTS UP THAT DOOR IS AJAR. THE PASSENGER DOOR HAS ALSO OPENED ON ITS OWN WHEN ITS BEEN PARKED (OFF) IN MY GARAGE AT LEAST 2 TIMES AS WELL. DOME LIGHT ON FOR WHAT COULD BE HOURS (OVERNIGHT)! UNSAFE AND A POTENTIAL BATTERY DRAINER.*DT *TR
Source: NHTSA WEB SITE -
2010 VOLVO XC60- TEANECK, NJ
THERE IS A CLASS ACTION LAWSUIT AGAINST VOLVO FOR BOTH THESE PROBLEMS AND I WAS AFFECTED BY BOTH THIS MONTH. 1. WINDSHIELD FOR VOLVO XC60 IS KNOWN FOR A FAILURE OF BONDING ALONG THE TOP EDGE. WHEN I BROUGHT IT IN THE SERVICE GUYS WERE ABLE TO JUST PUSH THE WINDSHIELD UPWARDS AND OUT WITH THEIR BARE HANDS TO SHOW ME THAT THERE IS A HUGE GAP ALONG THE TOP EDGE. THIS HAPPENED TO MY CAR IN THE PAST 1 MONTH AND ENDED IN A $420 REPAIR THAT INVOLVED POPPING THE WHOLE THING OFF AND RESEALING IT. THIS IS VERY DANGEROUS BECAUSE THE WATER DRIPS ONTO THE STEERING WHEEL AND ELECTRONICS, WHICH IS DISTRACTING FOR THE DRIVER, BUT ALSO OBVIOUSLY A HUGE THREAT TO THE CAR'S ELECTRONIC SYSTEM. 2. IN THE SAME MONTH, THE CAR JUST FAILED COMPLETELY, FLASHING ALL SORTS OF DASHBOARD LIGHTS AND DEMANDING TO BE PUT INTO PARK WHEN IT WAS ALREADY IN PARK. IT SAID BRAKES AND SRS AIRBAGS WERE FAILING. THE WHOLE SYSTEM WENT BLACK AND THE FOB WAS STUCK IN THE CONSOLE. THE CAR HAD TO BE TOWED TO THE DEALERSHIP, WHERE THEY SAID THE CULPRIT WAS THE RDAR SOFTWARE, WHICH IS CONNECTED TO THE SATELLITE RADIO. IT CAUSES A PARASITIC DRAW THAT KEEPS SEARCHES FOR A SIGNAL EVEN WHEN THE CAR IS OFF. THEY WILL CHARGE EVERYONE HUNDREDS TO UPDATE THE SOFTWARE (NOT INCLUDED IN THE FREE SOFTWARE UPDATE VOLVO BOASTS ABOUT), AND SOMETIMES MORE TO REPLACE THE BATTERY, PLUS LABOR, OR MAYBE QUOTE THOUSANDS TO TRY TO DISABLE THE SATELLITE RADIO COMPLETELY, WHICH IS HARD OR IMPOSSIBLE BECAUSE IT'S INTEGRATED INTO THE REST OF THE ELECTRONICS. LUCKILY MINE WAS PARKED WHEN THIS HAPPENED, BUT I DON'T THINK THIS NEEDS EXPLANATION FOR WHY IT'S DANGEROUS IF THE CAR JUST RANDOMLY DRAINS OF BATTERY WHILE YOU'RE DRIVING DUE TO A FAULTY SATELLITE RADIO SYSTEM THAT VOLVO + DEALERSHIPS WILL DO NOTHING ABOUT AND CHARGE CUSTOMERS HUNDREDS OR THOUSANDS EVEN THOUGH THE PROBLEM IS VERY WELL DOCUMENTED. DISGUSTING AND IMMORAL.
Source: NHTSA WEB SITE -
2019 VOLVO XC90- SIMPSONVILLE, SC
TL* THE CONTACT OWNS A 2019 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE STALLED. A FUSE WAS REPLACED BY VOLVO CARS OF GREENVILLE (2668 LAURENS RD, GREENVILLE, SC 29607, (864) 288-5555); HOWEVER, THE VEHICLE CONTINUED TO STALL AND WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 VOLVO S60- LITTLE ROCK, AR
TL* THE CONTACT OWNS A 2013 VOLVO S60. WHILE DRIVING 30 MPH AND APPROACHING AN INTERSECTION, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THERE WAS NO INJURY. THE POLICE WAS CONTACTED, BUT THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MCLARTY VOLVO CARS OF LITTLE ROCK (1500 N SHACKLEFORD RD, LITTLE ROCK, AR 72211, (501) 588-7300). THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. PRIOR TO THE FAILURE, THE SAME DEALER DIAGNOSED THE VEHICLE CONCERNING THE AIR BAG WARNING INDICATOR ILLUMINATING. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR A WHEEL ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 270,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 VOLVO XC90- LAKE MILLS, WI
WE OWN A 2016 VOLVO XC90. PURCHASED USED IN JULY 2018. IN OCTOBER 2018, WE HAD TO REPLACE THE ENGINE. THERE HAS SINCE BEEN A SAFETY RECALL FOR A PART THAT CAN LEAK THAT WE BELIEVE WAS THE CAUSE OF ENGINE FAILURE. THE ENGINE STARTED CHUGGING WHILE WE WERE ON THE INTERSTATE. A TURTLE ICON CAME ON THE SCREEN. WE TOOK THE NEAREST EXIT RAMP TO GET OFF. WHITE SMOKE WAS COMING FROM THE EXHAUST. WE LOOKED UNDER THE HOOD TO TRY TO FIGURE OUT THE PROBLEM. THE COOLANT WAS EMPTY. THERE HAD BEEN NO WARNING THAT THIS WAS LOW OR EMPTY. WE ADDED COOLANT. WE DROVE SLOWLY OUT OF THE GAS STATION LOT TO SEE IF THIS WOULD HELP. NOTHING CHANGED. WE STOPPED IMMEDIATELY AND CALLED A TOW. FIELDS VOLVO MADISON HAD TO REPLACE THE ENGINE. THEY WERE UNCLEAR WITH US ABOUT WHAT EXACTLY HAPPENED. IT SEEMED THEY DIDN'T KNOW WHAT HAPPENED. WE DID RESEARCH AND FOUND A SERVICE CAMPAIGN S29846:COOLANT EXPANSION TANK BLEEDER HOSE FOR OUR MODEL CAR. SEVERAL REVIEWS FROM PEOPLE THAT THEIR ENGINE NEEDED TO BE REPLACED B/C OF THIS. WE ASKED IF THIS IS WHAT HAPPENED AND THEY SAID THEY WERE PRETTY SURE THAT IT WAS. FIELDS TRIED TO HELP BY CONTACTING VOLVO. VOLVO INITIALLY DECLINED ANY HELP. WE CONTACTED VOLVO. THERE WAS SOME BACK AND FORTH BUT VOLVO AGREED TO A PARTIAL OFFER TO PAY $4,248 TOWARD THE REPAIR COST OF $12,743.42. WE PAID $8,657.43 FOR THE REPAIR. THE TECH'S SAID A SPARK PLUG TIP HAD BROKEN OFF AND WENT THROUGH THE ENGINE. THEY NOTED COOLANT IN THE CYLINDER. WE SUSPECTED THIS WAS CAUSED BY THE BLEEDER HOSE LEAKING THE COOLANT, CAUSING IMMEDIATE OVERHEATING AND SPARK PLUG AND ENGINE FAILURE. NOW THERE IS A SAFETY RECALL NOTICE FOR THE COOLANT BLEEDER HOSE, RECALL R29936, DATED 6/17/19. IT IS ATTACHED. THIS OEM PART ISSUE WAS PRE-EXISTING AND UNADDRESSED BY VOLVO. OUR ENGINE WAS OPERATING FINE WITH NO NOTICE OF PENDING TROUBLE. WE WANT HELP TO PERSUADE VOLVO TO COVER THE ENTIRE ENGINE REPAIR.
Source: NHTSA WEB SITE -
2014 VOLVO XC60- WATERBURY, CT
IN JUNE 2018, I RECEIVED A LOW OIL LIGHT ALERT. AUTO WAS 2.QUARTS LOW IN OIL. DEALERSHIP STATED THAT IT WAS A SOFTWARE /DIPSTICK ISSUE. AUTO WAS REPAIRED. JUNE 2019, LOW OIL LIGHT ALERT AGAIN. AUTO WAS 2.5 QUARTS LOW IN OIL. DEALERSHIP FOUND CYLINDER LEAK, INSPECTED SPARK PLUGS, AND INSPECTED VALVE COVER GASKET. LEAK WAS CAUSED BY POOR SEAL ON VALVE COVER. DEALERSHIP REPLACED VALVE COVER GASKET AND SPARK PLUGS.
Source: NHTSA WEB SITE -
2018 VOLVO S90- LONGVIEW, TX
I PURCHASED A VOLVO S90 2018 FROM ECAR ONE . ON JULY 6 2019. I WAS TOLD BY THE SALEMAN VIRGIL . THAT THERE WAS A RECALL ON THE DASHBOARD AND ALL I HAVE TO DO WAS CALL VOLVO DEALERSHIP AND THEY WOULD FIX FOR FREE. WHEN I CALLED VOLVO AFTER MY PURCHASE THEY SAID NO RECALL ON THIS VEHICLE. 0709
Source: NHTSA WEB SITE -
2016 VOLVO V60CC- CURTIS, WA
BOOSTER SEAT WILL NOT RETURN TO ADULT POSITION/FLAT. WHEN THIS HAPPENS THE SEAT CANNOT BE USED BY AN ADULT.
Source: NHTSA WEB SITE