VOLVO Complaints

THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A MOM & POP MECHANIC THAT I USE. THEY DETERMINED THAT THE PROBLEM IS THAT THE CAR IS BURNING OIL. IT NEEDED 3 QUARTS. THEY RESEARCHED ON-LINE AND FOUND A 'TECHNICAL JOURNAL' RELEASED BY VOLVO USA TO IT'S SERVICE DEPARTMENTS ENTITLED 'HIGH OIL CONSUMPTION'. 16 DIFFERENT VOLVOS (MODELS AND YEARS) ARE LISTED IN THIS JOURNAL. MY CAR IS ONE OF THEM. VOLVO KNOWS THERE IS A PROBLEM, THE CAR IS UNSAFE TO DRIVE AND YET THERE HAS BEEN NO RECALL FOR THE CARS. LOCAL AND CORPORATE VOLVO DENIED ME FINANCIAL ASSISTANCE WITH THIS BECAUSE THE CAR IS 'TOO OLD, WITH TOO MANY MILES'. BUT IT IS A KNOWN PROBLEM AND THE PROBLEM IS ALSO WITH NEWER MODELS. SO THE FACT THAT MY CAR IS OLDER SHOULDN'T MATTER. MY CAR HAS THE ENGINE THAT HAS THE DEFECT. SHOULDN'T HAVE TO REBUILD THE ENGINE WITH ONLY 116,000 MILES. OBVIOUSLY, IF THEY KNOW OF 16 CARS THAT HAVE THIS ISSUE, IT HAS HAPPENED BEFORE AND WITHOUT BEING FIXED, IT CAN'T BE DRIVEN. BOTH LOCAL AND USA CONTACTS TREATED MY REQUEST AS AN ISOLATED EVENT, NOT A PART OF A BIGGER PROBLEM - ABOUT WHICH THEY HAVE KNOWLEDGE. AGAIN, THIS IS A KNOWN DEFECT!

TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V308000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLVO CARS TAMPA (6008 N DALE MABRY HWY, TAMPA, FL 33614, (813) 885-2717) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AND PROVIDED CASE NUMBER: 190726'000122. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2016 VOLVO XC90. EACH TIME THE CONTACT ATTEMPTED TO FUEL THE VEHICLE, THE FUEL TANK DOOR DID NOT OPEN. THE CONTACT ATTEMPTED TO OPEN THE FUEL TANK DOOR WITH THE KEY FOB AND MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

HARD SHIFTING BETWEEN 1ST & 2ND GEAR. CAUSES THE TIRES TO SKID FEELING LIKE THE VEHICLE HAS BEEN HIT FROM BEHIND. THIS HAPPENS AFTER THE VEHICLE WARMS UP AND IN A STOP AND GO ENVIRONMENT.

THE KNOWN VOLVO BALANCE SHAFT FAILURE IN THE 05 XC90 V8 B8444S ENGINES SN UP TO 6833.VOLVO HAS KNOWN THE V8 ENGINE ON THE 2005 XC90 IS FAULTY SINCE 2005.SPECIFICALLY, THE COUNTERBALANCE SHAFT BEARING FAILING DUE TO WATER INTRUSION & HUMIDITY.MINE HAS NOT FAILED YET.I WILL BE LUCKY IF IT FAILS WHILE AT IDLE.BERGERON VOLVO IN METAIRIE, LA, SOLD ME A TICKING TIME BOMB TO DRIVE MY 4 YEAR OLD SON AROUND IN.THERE WAS NO DISCLOSURE OF THE KNOWN CB SHAFT BEARING FAILURE!I WOULD NOT HAVE PURCHASED THIS FOR ME & MY LITTLE BOY!MY ENTIRE ENGINE WILL EVENTUALLY SEIZE UP & MY OTHERWISE BEAUTIFUL CLEAN CAR WILL BE A LARGE & USELESS PAPERWEIGHT.IF THIS HAPPENS WHILE THE CAR IS MOVING AT SPEED,IT COULD CAUSE A HORRIBLE ACCIDENT!UNLESS VOLVO ACTIVELY (AND, I AM ONE OF THEM #1868) FINDS THE REMAINING AFFECTED ENGINES IN SERVICE & FIXES THIS PROBLEM, IT REMIANS A RISK REGARDLESS OF THE MILEAGE.MY CAR CURRENTLY HAS ONLY 72K MILES ON IT! I AM TRYING TO PREVENT THIS FORM HAPPENING, AND NEEDS TO BE PAID FOR BY VOLVO.THIS IS SOMETHING THAT IS IMPOSSIBLE FOR ME TO PREVENTATIVELY MAINTAIN! APPROPRIATELY,THEY SHOULD ALSO REIMBURSE ANYONE WHO WAS AFFECTED BY THIS PROBLEM SINCE THEY LEARNED ABOUT IT BACK IN 2005. THE BERGERONVOLVOCARS.COM SITE STATES MR. DENIS BERGERON HAS AN OPEN DOOR POLICY, WHEREBY CUSTOMERS CAN CONTACT HIM DIRECTLY,I EMAILED MR. BERGERON MY CONCERN LAST WEEK AND HAVE YET TO HEAR BACK FROM HIM. I WOULD LIKE A CALL BACK & SIT DOWN WITH MR. BERGERON TO HAVE THIS ENGINE DEFECT FIXED BEFORE I AM IN A HORRIBLE ACCIDENT OR LEFT WITHOUT A CAR.SOME WEBSITES FOR REFERENCE: HTTPS://WORKSHOP-MANUALS.COM/VOLVO/XC90_AWD/V8-4.4L_VIN_85_B8444S/ENGINE_COOLING_AND_EXHAUST/ENGINE/TIMING_COMPONENTS/BALANCE_SHAFT_BEARING/COMPONENT_INFORMATION/SERVICE_AND_REPAIR/ ; HTTPS://BLOG.FCPEURO.COM/THE-DARK-SIDE-OF-VOLVOS-EXCELLENT-V8 ; HTTPS://WWW.MATTHEWSVOLVOSITE.COM/FORUMS/VIEWTOPIC.PHP?F=10&T=87848

A FEW MONTHS BACK, THIS VEHICLE WAS LEAKING GASOLINE FROM THE AREA OF FUEL PUMP. THE FUEL PUMP IS LOCATED UNDER THE REAR SEAT OF THE VEHICLE, SO THERE WAS ALSO A STRONG ODOR INSIDE THE CAR. THE VEHICLE FUEL TANK WAS FILLED JUST PRIOR TO THIS HAPPENING. SO, FOR 20 MILES, MYSELF AND MY WIFE WERE SUBJECTED TO GASOLINE FUMES, AND AT THE SAME TIME, RAW GASOLINE WAS SPILLING UNDERNEATH THE CAR WHILE DRIVING. MY REPAIR SHOP DIAGNOSED, AND REPAIRED CAR BY INSTALLING A NEW FUEL PUMP. AFTER FURTHER INVESTIGATION , I HAVE FOUND THAT VOLVO CARS DID RECALL, AND REPAIR SOME MODELS OF 2003 AND 2005... EVEN MY 2004 WAS REIMBURSED FOR THIS. I BELIEVE THAT VOLVO KNOWS THAT'S THERE IS A PART DEFECT, NOT A PART FAILURE... THIS IS A STATIONARY, HARD COMPOSITE PLASTIC THAT IS THE SAME CULPRIT AS THE EARLIER YEARS INVOLVED. I AM ASKING THE NHTSA TO FURTHER INVESTIGATE VOLVO CARS TO INSURE THAT NO ONE ELSE HAS THIS SCARE. IT COULD HAVE BEEN CATASTROPHIC FOR MYSELF AND ALL OTHERS ON THE ROADS THAT DAY

SAFETY ISSUE THE AUTO-HOLD BRAKE FUNCTION MALFUNCTIONED. I AM USING THIS FEATURE A LOT. WHEN ENTERING A PAID PARKING GARAGE THE CAR STOPPED CORRECTLY BEFORE THE GATE . BUT WHEN OPENING THE DOOR AND UNBUCKLING THE DRIVER'S BELT THE SYSTEM MALFUNCTIONED- INSTEAD OF ENTERING AUTO PARKING MODE AND BE STOPPED IF MOVED FORWARD FAST, BREAKING THE PARKING GATE COMPLETELY, DAMAGING CITY'S PROPERTY, BREAKING MY MIRROR AND GETTING DENTS ON THE HOOD, DRIVER'S DOOR AND B-PILLAR TRIM PANEL. ALSO MY LEFT ANKLE HAD A BIG BRUISE AND LUMP AFTER THAT, BUT LUCKILY WAS NOT BROKEN . THIS CASE WAS REPORTED TO POLICE. THE VEHICLE WAS STOPPED. PARKING GARAGE ENTRANCE

THE OIL WAS CHANGED AT 85,000 MILES. AT APPROXIMATELY 90,000 MILES, THE LOW OIL PRESSURE LIGHT FLASHED ON AND IMMEDIATELY DISAPPEARED WHEN MAKING TURNS. THE SENSOR LIGHT DID NOT REMAIN ON THE DASHBOARD. THERE WAS NO EVIDENCE OF OIL LEAKING. AFTER A COUPLE OF DAYS, THE ENGINE BEGAN KNOCKING. THE OIL LEVEL WAS CHECKED AND WAS LOW. OIL WAS ADDED TO THE CAR. THE CAR WAS TAKEN TO THE VOLVO DEALER FOR A DIAGNOSTIC CHECK. THE DEALER REPRESENTATIVE STATED THAT NO WARNING LIGHT INDICATORS SHOWED DURING THE DIAGNOSTIC CHECK. THE ENGINE WAS STARVED OF OIL AND NEEDED TO BE REPLACED. HE MENTIONED THAT FOR THIS MODEL AND YEAR, NEW VEHICLE OWNERS THAT STILL HAD A WARRANTY WERE ASKED TO COME IN AND HAVE PISTON O-RINGS REPLACED BECAUSE OF EXCESSIVE OIL CONSUMPTION. WE WERE NOT MADE AWARE OF THIS ISSUE.

MY COMPLAINT IS REGARDING THE POOR DESIGN ON FRONT PASSENGER AIRBAG. FIRSTLY AFTER INFLATION THE AIRBAG DAMAGE THE DASHBOARD, YOU WILL NEED A BRAND NEW DASHBOARD IF YOUR AIRBAG GOING OFF. SECOND HOW IS POSSIBLE THE AIRBAG BEEN DESIGNED TO AFFECT THE WINDSCREEN BY BREAKING IT IF INFLATED ? IS THAT PART OF THE DESIGN OR THIS SHOULD NOT HAPPENED IN THIS INSTANCE? PLEASE FIND THE PHOTOS ATTACHED WITH THIS COMPLAINT.

THE VEHICLE DOES NOT REPORT THE FUEL LEVEL ACCURATELY. OVER THE PAST 6 MONTHS THE VEHICLE HAS RUN OUT OF GAS 3 TIMES, ALL WHEN THERE WERE TWO BARS OF FUEL ON THE GAUGE, AND THE REMAINING MILEAGE HAS BEEN BETWEEN 80-90 MILES. THERE CLEARLY SEEMS TO BE A PROBLEM. THE SECOND TIME THE VEHICLE WAS TOWED TO A VOLVO DEALER AND THEY SAID THE VEHICLE WAS WORKING FINE. I'LL TAKE IT BACK AGAIN AND MAYBE THEY WILL FIX IT THIS TIME. THE LAST TIME IT RAN OUT WAS YESTERDAY ON AN OFF-RAMP OF AN INTERSTATE HIGHWAY AT 10:00 PM. IT WAS DARK BECAUSE THERE WERE NO STREET LIGHTS AND THERE WAS NO SHOULDER TO PULL THE CAR ONTO. THERE WERE NUMEROUS CLOSE CALL WITH VEHICLE NOT SEEING THE STOPPED VEHICLE UNTIL THE LAST SECOND. MY TWO KIDS AND I WERE LEFT STRANDED IN A VERY DANGEROUS SITUATION.