VOLVO Complaints

MY WINDSHIELD STARTED LEAKING ON THE DRIVER SIDE DURING A HEAVY RAIN STORM. WATER WAS DRIPPING IN STREAMS AND IMPEDED VISIBILITY. I HAD IT EVALUATED AND THERE IS A BREAK IN THE FACTORY SEAL. THE WINDSHIELD IS ORIGINAL EQUIPMENT. THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS OR HAD ANY INJURIES. I SEE THAT THIS HAS BEEN A PROBLEM WITH OTHER VOLVOS AS WELL.

SOMETIMES WHEN THE START STOP SYSTEM IS ACTIVATED AT A STOP AND YOU START BACK OFF THE VEHICLE ACCELERATES FORWARD WITHOUT DEPRESSING THE ACCELERATOR. ON 3 OCCASIONS IT CAUSED ME TO ALMOST RUN INTO THINGS. I REPORTED IT TO VOLVO AND THEY SAID THE SYSTEM IS FINE.

TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT THE RADIATOR ANTI-TAMPERING DEVICE WAS FAULTY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE VEHICLE OVERHEATED. THE READING INDICATED THAT THERE WAS AN ISSUE WITH THE "ANTI-TAMPER SWITCH FOR RADIATOR." THE DEALER (VOLVO CARS ANNAPOLIS, 333 BUSCHS FRONTAGE RD, ANNAPOLIS, MD 21409, (410) 349-8800) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER STATED THE SAME THING AS THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,000. *TT*JB

WINDSHIELD THE FRONT SEAT ON THE DRIVER AND PASSENGER SIDE GETS ABOUT 2+ INCHES OF WATER ON THE FLOOR WHEN IT RAINS. THERE IS A CONSTANT DRIPPING OF WATER ON THE DRIVER'S SIDE OF THE WINDSHIELD. IT DRIPS DOWN ON THE STEERING WHEEL. IT HAS TO BE DRIPPING ELSEWHERE BECAUSE OF THE AMOUNT OF WATER THAT ACCUMULATES ON THE FLOOR OF THE DRIVER'S AND PASSENGER SIDE. THIS LEAVES A WET DAMP UNPLEASANT SMELL IN THE CAR. TOOK THE CAR TO A GLASS COMPANY TO GET THE WINDSHIELD CHECK AND THE WINDSHIELD IS LOOSE AND SHAKY TO THE TOUCH.

PURCHASED 2014 XC 90, 5,200 MILES ON IT MARCH 2018. STEERING WHEEL VIBRATION ISSUE REPORTED BY ME 5/2018 .IT DOESN'T MATTER IF IT IS IN NEUTRAL,DRIVE,REVERSE WITH THE BRAKE DEPRESSED. WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT,IT VIBRATES. NOW FEELING MORE VIBRATIONS FROM ENGINE/STEERING WHEEL WHEN ACCELERATING. VOLVO USA/SWEDEN TECHS HAVE BEEN INVOLVED. IT IS NOW DEC. 2018. MOTOR/TRANSMISSION MOUNTS,STEERING WHEEL OSCILLATOR,POWER STEERING PUMP/PULLEY REPLACED,ENGINE TORQUE MOUNTS ADJUSTED.BEING TOLD THIS IS "CHARACTERISTIC" OF THIS ENGINE.BETWEEN 2008 TO 2014 THE 2.3L ENGINE, WHICH WAS ORIGINALLY DESIGNED FOR THE LANDROVER, WAS NOT DESIGNED FOR THE XC. THE ENGINE CABIN WAS DESIGNED FOR THE 5 CYC. VOLVO HAS DETERMINED THERE IS NOTHING ELSE THAT CAN BE DONE TO CORRECT THE VIBRATION, PERIOD. THEY SAY NO SAFETY,ENGINE, TRANSMISSION, DRIVE TRAIN CONCERNS. I'M CHAGRINED THIS IS ACCEPTABLE TO THEM. HAS BEEN SERVICED 9 DIFFERENT TIMES BETWEEN 5/18 TO 12/18. VOLVO HAS BEEN PAYING FOR ALL CHARGES SINCE FIRST REPORTED EVEN THOUGH IT HAS BEEN OUT OF WARRANTY. NOT SURE WHAT ELSE TO DO? THANKS FOR ANY SUGGESTIONS. KEN

WHILE DRIVING ON THE HIGHWAY TO WORK ON 12/3/18 MY VEHICLE DRIVER INFORMATION CENTER DISPLAYED A MESSAGE OF "NO OIL PRESSURE - PARK SAFELY". AS I ATTEMPTED TO PULL TO THE SHOULDER OF THE HIGHWAY THE ENGINE STARTED KNOCKING VERY LOUDLY AND SHUTDOWN! THE ENGINE NOW HAS CATASTROPHIC FAILURE, WITH A TERRIBLE KNOCKING IF THE ENGINE IS STARTED. IT CANNOT BE DRIVEN!

THE KEYLESS ENTRY FAILED ONE BY ONE. THE RIGHT FRONT FIRST, THEN THE LEFT FRONT DOOR. I WENT TO DEALER, ENDING UP PAYING MORE THAN 500 DOLLARS FOR FIXING IT. THEY SAID THAT IS CAUSED BY THE POOR DESIGN OF THE DOOR HANDLE WHICH ALLOWED THE WATER TO GET INSIDE AND TO DAMAGE THE SENSOR AND WIRES.

THE REAR STRUT/SHOCKS CONTINUE TO BREAK/CRACK OVER AND OVER. I HAVE GONE THROUGH 3 NEW STRUTS AND SHOCKS AND THEY CONTINUE TO BREAK. I ALSO HAVE GONE TO THE JUNKYARD AND ALL OF THE S40 AND V40'S HAVE ALL OF THEIR STRUTS/SHOCKS BROKEN. I'VE WITNESSED OVER 6 S40 OR V40'S LIKE THIS NOW. MY CAR HAS FAILED INSPECTION BECAUSE OF THIS AND IT IS A SAFETY CONCERN. IT SEEMS THIS IS A COMMON ISSUE ON EVERY S40 AND V40 FROM THE YEARS 2001-2004. IT'S ABSOLUTELY RIDICULOUS THAT THESE STRUTS/SHOCKS CONTINUE TO BREAK. THERE SHOULD DEFINITELY BE A RECALL.

MY CHECK ENGINE LIGHT FLASHED WHILE DRIVING ON TUESDAY NOVEMBER 20TH AT ABOUT 4:45PM. I WAS NEAREST MY LOCAL MECHANIC SHOP (ELDORADO AUTOMOTIVE) AND THE TECH PLUGGED IN THE COMPUTER GADGET THAT READS WHAT IS HAPPENING AND TOLD ME A HOUSING UNDER THE HOOD NEEDED TO BE REMOVED TO INVESTIGATE FURTHER. I TOOK THE CAR IN THE NEXT MORNING AND FOUND OUT THE MY TIMING BELT WAS ABOUT 1/2 SHREDDED AND READY TO BREAK AT ANY MOMENT. I WAS TOLD I COULDN'T DRIVE IT AND THAT THE REPAIRS WOULD NOT BE COMPLETED UNTIL TUESDAY NOVEMBER 27 FOLLOWING THE THANKSGIVING HOLIDAY. I HAVE A 2005 WAGON AND THE TIMING BELT WAS REPLACED BY VOLVO AT 125K. THE CAR NOW HAS 165K MILES. I WAS VERY LUCKY THAT I DID NOT HAVE A CATASTROPHIC FAILURE AND A RUINED ENGINE. IT WAS JUST COINCIDENCE THAT THIS UNRELATED ISSUE REQUIRED A MORE THOROUGH INVESTIGATION OF THE HOUSING WHERE THE TIMING BELT IS. TIMING BELTS ARE NOT WARRANTIED BY THE VOLVO 2015 LIFETIME WARRANTY PLAN (NO SURPRISE THERE) BUT AN AVERAGE BELT LASTS UPWARDS OF 100K MILES AND IS RECOMMENDED TO BE REPLACED AT/NEAR THAT TIME. I HAVE ALL DOCUMENTS SHOWING WHEN THE BELT WAS REPLACED AND YET VOLVO IS NOT STANDING BEHIND THIS PRODUCT. I DON'T SEE ANY GREY AREA HERE. THIS COULD IN NO WAY BE SOMETHING THAT WAS DONE BY ME. IT LOOKS AS THOUGH THE LOCAL VOLVO DEALER EITHER DID NOT INSTALL THE BELT AT 125K OR IT WAS CLEARLY A FAULTY UNIT. I SUBMITTED A CLAIM TO VOLVO CORPORATE FOR REIMBURSEMENT AND WAS DENIED. I HAVE REQUESTED A WRITTEN ACCOUNTING OF WHY THE CLAIM WAS DENIED. I HAVE BEEN UNABLE TO SPEAK WITH ANYONE OTHER THAN A CUSTOMER SERVICE REP WHO HAS ZERO AUTHORITY TO DO ANYTHING. I HAVE ALSO REQUESTED NAMES OF THE PERSONS IN MANAGEMENT WHO MADE THE DECISION. FEELS LIKE A HUGE SAFETY RISK. THANKS IN ADVANCE FOR YOUR HELP.

REPLACEMENT OF CV JOINTS- OCTOBER 2018 MY VEHICLE WAS DIAGNOSED WITH LEAKAGE FROM THE CV JOINTS WHICH SPLATTERED ALL UNDERNEATH MY VEHICLE. MY VEHICLE ONLY HAD 69,000 MILES. THE TECHNICIAN STATED THAT THEY SHOULD NOT HAVE BEEN A PROBLEMS WITH SO FEW MILES. HE STATED THAT MY VEHICLE'S STEERING WOULD HAVE BEEN COMPROMISED IF THEY HAD FAILED AND CAUSE DAMAGE TO MY ENGINE. I TRAVEL 1 HOUR ONE DAILY TO WORK. IT COULD HAVE CAUSED A POTENTIAL ACCIDENT IF IT HADN'T BEEN DIAGNOSED IN TIME. IT HAS BEEN SINCE THEN REPAIRED.