VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 VOLVO S40- SYLACAUGA, AL
HEADLIGHT WIRING- MADE AN ATTEMPT TO CHANGE LIGHT BULBS FOR HEADLAMPS. COVERING AROUND ELECTRICAL WIRING HARNESS WHICH CONNECT TO HEADLIGHT CRUMBLED IN MY HANDS AND ELECTRICAL WIRING IS EXPOSED. WORRIES THAT THIS MAY BE POTENTIAL FIRE HAZARD TO MY VEHICLE AND MYSELF. MY VEHICLE WAS STATIONARY IN MY DRIVEWAY.
Source: NHTSA WEB SITE -
2011 VOLVO XC70- VALHALLA, NY
"TAKATA RECALL" AUTOMATIC TRANSMISSION SHIFTS ARE JERKY. I TOOK INTO VOLVO SERVICE WHITE PLAINS NY. THEY FOUND ERROR CODE TCM-P074468 AND RESET. THEY TOLD ME IF PROBLEM PERSISTS I WOULD NEED A NEW TRANSMISSION. MY VEHICLE IS IN GREAT CONDITION AND WELL MAINTAINED WITH 104063 MILES. THE PROBLEM STILL PERSISTS. I THEN DID FURTHER RESEARCH AND FOUND THAT MY VECHICLE WAS RECALLED FOR THAT SAME PROBLEM AND ERROR MESSAGE. BUT MY VIN # WAS NOT INCLUDED IN THE RECALL. VOLVO IS NOT ACKNOWLEGING RESPONSIBILITY FOR THIS PROBLEM. I'VE ENCLOSED MY VEHICLE SERVICE INVOICE WHICH SHOWS THE CODE AND THE RECALL LETTER FROM VOLVO SHOWING THE SAME CODE. PLEASE ADVISE, THANK YOU.
Source: NHTSA WEB SITE -
2004 VOLVO V70- SISTERS, OR
I WAS AT OUR AUTOMOTIVE SHOP AND HAD TO GIVE A CUSTOMER A RIDE TO WORK. I HAD THE SEAT WARMERS ON BECAUSE IT WAS COLD OUTSIDE. ABOUT A MINUTE INTO THE DRIVE, I FEEL A BURNING SENSATION ON MY LEFT OUTER THIGH. I THOUGHT NOTHING OF IT. THE BURNING SENSATION GOT WORSE, I STATED, "SOMETHING'S BURNING ME!" THE CUSTOMER STATES SHE SMELLS SOMETHING BURNING, LIKE WIRES. I PULL OVER, HOP OUT OF THE CAR TO NOTICE A BURN HOLE IN MY SEAT. LUCKILY, I DID NOT GET SEVERELY BURNT, HOWEVER, MY THIGH WAS SORE FOR ABOUT 4 HOURS. AFTER THIS HAPPENED, I WENT ONLINE TO SEE IF THERE WAS A RECALL ON THE SEAT. THERE WAS NOT. AFTER GOOGLING THIS SITUATION, I FOUND THAT MY 04 VOLVO V70 WASN'T THE ONLY VEHICLE THAT HAS HAD THIS ISSUE. MANY, MANY PEOPLE WITH THE SAME YEAR, MAKE, AND MODEL HAVE HAD THIS SAME ISSUE.
Source: NHTSA WEB SITE -
2017 VOLVO XC90- APEX, NC
TL* THE CONTACT OWNED A 2017 VOLVO XC90. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF AND CAUSED THE STEERING WHEEL TO SEIZE AND THE ELECTRONIC GAUGES TO SHUT OFF. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A POND. THE FRONT END WAS SEVERELY DAMAGED AND THE VEHICLE WAS DEEMED DESTROYED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (WEAVER BROTHERS VOLVO, 4409 CAPITAL BLVD, RALEIGH, NC) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 VOLVO S60- ROCKLEDGE, FL
TL* THE CONTACT OWNS A 2015 VOLVO S60. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, IT STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO SUBARU OF MELBOURNE (LOCATED AT 4340 W NEW HAVEN AVE, WEST MELBOURNE, FL 32904, (321) 768-8020) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 49,999.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2016 VOLVO S60I- GREENSBORO, NC
STEERING WHEEL SQUEAKS AND CREAKS WHEN COLD. TOLD IT RELATES TO AIRBAG SPRING, TRIM AROUND AIRBAG. GOING BACK FOR 4TH REPAIR.
Source: NHTSA WEB SITE -
2015 VOLVO XC60- WINDSOR, CO
DRIVING IN A PARKING LOT RAN HEAD ON INTO LIGHT POLE WITH CONCRETE BOTTOM AT LESS THAN 10MPH. ALL AIRBAGS DEPLOYED AND RIGHT WRIST SEVERELY BURNED. ALMOST NO DAMAGE TO THE BUMPER INSURANCE CLAIM PROPOSED AT 9400 TO GET FIXED. ## VIN PASSED ## XC60 T5 2015 ##
Source: NHTSA WEB SITE -
2018 VOLVO XC90- DALLAS, TX
I PURCHASED MY 2018 VOLVO XC90 T6 AWD (HEREINAFTER, THE '2018 XC90' OR 'THE VEHICLE') IN OCTOBER 2017, THROUGH LEASE AGREEMENT. SHORTLY THEREAFTER, I NOTICED THAT THE FUEL EFFICIENCY OF THE VEHICLE WAS WELL BELOW THE EPA RATING AND WARRANTED RANGE, BASED ON REPRESENTATIONS BY THE DEALER AT, AND PRIOR TO, THE TIME OF SALE. I TOOK THE VEHICLE TO THE DEALER'S SERVICE DEPARTMENT, SO THE ISSUE COULD BE INVESTIGATED FURTHER. THE DEALER REPORTED THERE WAS A SOFTWARE UPDATE THAT ADDRESSED THE PROBLEM, AND THAT IT WOULD NO LONGER BE AN ISSUE. SUBSEQUENTLY, THE ISSUE CONTINUED TO RE-APPEAR AND THE FUEL EFFICIENTLY CONTINUED TO SUFFER. I AGAIN, ON NUMEROUS OCCASIONS (BETWEEN 5 OR 6) BETWEEN DECEMBER 2017 AND NOVEMBER 2018, TOOK THE VEHICLE TO THE DEALER'S SERVICE DEPARTMENT. IN EACH OCCURRENCE, EXCEPT THE FINAL ONE PRIOR TO THIS COMPLAINT BEING FILED, IT WAS AGAIN REPORTED THAT NO ISSUE EXISTED OR HAD BEEN REMEDIED WITH A SOFTWARE FIX. FURTHERMORE, IN (OR AROUND) JULY OF THIS YEAR, THE COMPRESSOR (OR ANOTHER COMPONENT CONTROLLING THE HVAC SYSTEM IN THE 2018 XC90) FAILED, WHILST DRIVING TO HOUSTON, TEXAS. THE HEAT INSIDE THE VEHICLE QUICKLY RAISED. THIS PART WAS REPLACED IN HOUSTON. IN OCTOBER 2018, I AGAIN, FINALLY, TOOK THE 2018 XC90 TO THE SERVICE DEPARTMENT BECAUSE (1) THE CHECK ENGINE LIGHT CAME ON; AND (2) THE ELECTRONIC SAFETY SYSTEMS, SUCH AS THE AUTO BRAKING, HAD AUTOMATICALLY ENGAGED WITHOUT ANY CARS AROUND THE VEHICLE. THE VEHICLE WAS ALSO DRIVING AND HANDLING IN A STRANGE MANNER. FUEL EFFICIENCY WAS AGAIN A CONCERN. THE SERVICE DEPARTMENT HAD THE VEHICLE FOR APPROX. TWO-AND-A-HALF WEEKS. THEY, ULTIMATELY, DETERMINED THE FUEL PARTS, WERE DEFECTIVE. THEY REPLACED THESE PARTS AND NOTED IT WOULD BE RESPONSIBLE FOR ALL PRIOR FUEL ISSUES. HOWEVER, THEY ALSO STATED A RECALL WAS ISSUED, BUT MY VEHICLE WAS NOT ON THE LIST. NO RECALL NOTICE EXISTS WITH THE NHTSA.
Source: NHTSA WEB SITE -
2012 VOLVO S60- MARTINSBURG, WV
LIKE MANY OF THE COMPLAINS LISTED FOR THIS MAKE AND MODEL, MY 2012 VOLVO S60 IS CONSUMING OIL BETWEEN OIL CHANGES WITH NO WARNING LIGHT OF LOW OIL PRESSURE SHOWING UP. THERE IS NO SMOKE OR PUDDLES INDICATING BURNING OIL OR AN OIL LEAK. WE TRY TO KEEP A CLOSE EYE ON THE OIL BECAUSE THE DEALER SAID SINCE IT'S A TURBO IT NEEDS EXTRA OIL BETWEEN CHANGES. ABOUT A YEAR AGO THE OIL TRAP WAS CHANGED BECAUSE IT WAS LEAKING. RECENTLY, THE CAR STARTED RUNNING ROUGH, LIKE IT NEEDED SPARK PLUGS,(THOUGH IT WAS NOT TIME) THEN THE CHECK ENGINE LIGHT CAME ON. WE FOUND OUT THE 5TH CYLINDER STOPPED FIRING AND I HAVE A WARPED HEAD NOW BECAUSE OF THE ENGINE GETTING TOO HOT. THE WEEK BEFORE, I COULD SMELL THE CAR WAS BURNING RICH, NOW I REALIZE IT WAS BECAUSE OF THE 5TH CYLINDER AND VERY LIKELY THE 'GUNK' FROM THE STOPPED UP OIL TRAP. EVERYTHING LEADS BACK TO THE OIL ISSUE.
Source: NHTSA WEB SITE -
2013 VOLVO XC90- OMAHA, NE
I AM THE SECOND OWNER OF THIS CAR THE OTHER OWNER WAS IN THE FAMILY AND THE AIRBAGS HAVE NEVER BEEN DEPLOYED. A COUPLE MONTHS AGO THE SRS AIRBAG SERVICE URGENT LIGHT CAME ON AND WE TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT. THEY SAID THAT THE AIRBAGS NEEDED TO BE REPLACED. BEING THAT THIS IS SUCH A CRUCIAL COMPONENT THAT SHOULD BE WORKING IF IT HAS NEVER BEEN USED I WANTED TO ALERT NHTSA AND SEE IF IT WERE A MORE WIDESPREAD CONCERN. I APPRECIATE YOU LOOKING INTO THIS. THERE WERE NO EVENTS LEADING UP TO THE AIRBAG LIGHT AND THAT IS THE REASON FOR MY CONCERN.
Source: NHTSA WEB SITE