VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 VOLVO XC90- COLUMBUS, OH
DROVE VOLVO ONE DAY AGO AND WHILE DRIVING ON RURAL HIGHWAY ROAD EARLY MORNING IN THE DARK, VEHICLE WITHOUT WARNING TOTALLY SHUT DOWN IN MIDDLE OF ROAD AND STALLED OUT. HAD TO VEER OFF ROAD AND COAST ON INCLINE WITH NOT MUCH MOMENTUM DUE TO CARS BEHIND ME. WAS DANGEROUS SITUATION, BUT LUCKILY GOT VEHICLE INTO SMALL DITCH OFF ROAD . HAD TO BE TOWED TO GARAGE AS WOULD NOT RESTART. WAS ADVISED BY VOLVO DEALER AFTER DIAGNOSTIC THAT FUEL PUMP WAS BAD AND PART BURNED OUT INSIDE IT AND NEEDS REPLACED. ABOUT A LITTLE LESS THEN A YEAR AGO VEHICLE BEGAN TO SHAKE UPON START AND WANTED TO STALL, WAS CHECKED OUT AND THOUGHT MAYBE BAD GAS AS NO FURTHER SYMPTOMS. NOTHING HAPPENED AFTER AND CAR RAN NORMALLY UNTIL INCIDENT 1 DAY AGO.
Source: NHTSA WEB SITE -
2005 VOLVO XC90- LAUREL, MD
GASTANK WAS LEAKING WHEN I WAS FILLING UP IN FULL TANK NOT VERY MUCH BUT I SMELL WHENEVER I WAS PARKING
Source: NHTSA WEB SITE -
2012 VOLVO S60- BOSSIER CITY, LA
IN OCTOBER 2018. WHILE DRIVING MY 2012 VOLVO ( 88,000 MILES)THE CAR STARTED TO HESITATE IN TRAFFIC THEN IT STOP. I HAD JUST EXIT THE EXPRESS HIGHWAY ON TO A CITY STREET. THERE WAS NO SENSOR LIGHTS OR ENGINE CHECK LIGHT THAT CAME ON AT ALL. TRIED TO CRANK THE CAR BACK UP. THE CAR WOULD NOT START. SUDDENLY THE OIL LIGHT AND THE AIR BAG LIGHT CAME ON. A SEARS TECHNICAL CAME OUT TO JUMP START THE CAR THINKING IT WAS MY BATTERY TO TAKE CAR TO THERE SHOP. HE CHECK THE OIL BECAUSE THE LIGHT WAS ON. THE OIL WAS FINE NOT LOW. I HAD JUST HAD A OIL CHANGE SEPT 2018. THE CAR STILL WOULD NOT START. I HAD TO GET A TOW TO A SHOP FOR FOREIGN CARS. MY DIAGNOSIS ENGINE LOCKED UP. THE INJECTORS 5 AND 6 WAS WIDE OPEN (HYDRO LOCKING ) FUEL HAD BEEN LEAKING EVERYWHERE EVEN IN MY OIL. THE PRICE WAS $1400.00 TO REPAIR.
Source: NHTSA WEB SITE -
2002 VOLVO S60- AURBURN, WA
TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT SMELLED A FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 VOLVO XC90- ROCKVILLE CENTRE, NY
PASSENGER DOOR INTERMITTENTLY SWINGS OPEN WHILE DRIVING, EVEN WHILE LOCKED. FAULTY LATCH.
Source: NHTSA WEB SITE -
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2017 VOLVO XC90- BROOKLYN, NY
WHILE DRIVING WITH TWO YOUNG CHILDREN IN CAR, VOLVO HOOD STARTED TO SMOKE. NO WARNING LIGHTS OR SIGNALS WENT OFF. WE PULLED OVER, TURNED ENGINE OFF, REMOVED KIDS FROM THE CAR, AND WITHIN A FEW MINUTES, THE ENTIRE HOOD OF THE CAR WAS IN FLAMES. THE CAR WAS COMPLETELY DESTROYED, EVEN THOUGH FIREFIGHTERS EXTINGUISHED THE FIRE. WE HAVE NO INFORMATION AS TO THE CAUSE OF THE FIRE - ENGINE, ELECTRICAL, ETC - BUT THE CAR ONLY HAD 18,000 MILES ON IT. VOLVO HAD ALREADY REPLACED THE ROTORS TWICE IN TWO YEARS - HIGHLY UNUSUAL - BUT OTHERWISE WE HAD NO REASON TO SUSPECT A PROBLEM. WE WERE VERY LUCKY WE WERE ON CITY STREETS AND NOT ON THE HIGHWAY WHERE IT WOULD HAVE BEEN DIFFICULT TO IMPOSSIBLE TO PULL OVER.
Source: NHTSA WEB SITE -
2007 VOLVO S40- BROWNS SUMMIT, NC
TL* THE CONTACT OWNED A 2007 VOLVO S40. THE CONTACT CALLED ON BEHALF OF THE DRIVER. THE CONTACT STATED THAT THE VEHICLE WAS STRUCK ON THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE. THE SPEED WAS UNKNOWN. THE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT DETACHED. THE DRIVER SUSTAINED LEG, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 VOLVO S80- ANDOVER, MA
2015 VOLVO S80. CONSUMER WRITES IN REGARD TO FRONT END MALFUNCTIONS, RECURRING ISSUES WITH RIM,TIRE AND ALIGNMENT. *AS THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. *JS
Source: CONSUMER LETTER -
2017 VOLVO XC90- VENTURA, CA
ON 2018-09-17, THE VEHICLE, A 2017 VOLVO XC90 T8 HYBRID, REPORTED AN ERROR STATING "REDUCED PERFORMANCE" WITHIN THE INSTRUMENT GAUGE. THE VEHICLE CONTINUED TO DRIVE, WITHOUT THE HYBRID SYSTEM, ONLY WORKING ON THE GAS ENGINE. THE VEHICLE WAS DRIVEN APPROXIMATELY 3 MILES AFTER THE ERROR MESSAGE APPEARED. THE NEXT DAY, 2018-09-18, THE VEHICLE WAS STARTED, WITH THE SAME ERROR. AFTER DRIVING LESS THAN A QUARTER OF A MILE, THE VEHICLE ABRUPTLY HALTED IN THE MIDDLE OF AN INTERSECTION, AND THEN LIMITED THE VEHICLE SPEED TO 17 MILES PER HOUR. THE VEHICLE WAS RETURNED TO IT'S ORIGIN, UNABLE TO EXCEED THE 17 MPH RESTRICTION, AND A TOW TRUCK WAS CALLED IN. THE VEHICLE WAS AT THE NEAREST VOLVO DEALER FOR REPAIRS FOR 20 DAYS UNDERGOING REPAIRS. AS OF 2018-10-15, THE VEHICLE HAS BEGIN TO EXHIBIT A SIMILAR PROBLEM AS WAS ORIGINALLY REPORTED WITH 2 MONTHS OF VEHICLE PURCHASE IN SEPTEMBER, 2017, AND WHAT LED TO A MULTI-DAY REPAIR IN EARLY SEPTEMBER, 2018, PRIOR TO THIS INCIDENT OCCURRING IN MID SEPTEMBER, 2018.
Source: NHTSA WEB SITE -
2016 VOLVO XC70- CHERRY HILL, NJ
THE BACKUP CAMERA IS MALFUNCTIONING NOW BECAUSE THE VIEW FIELD IS PARTIALLY BLOCKED BY THE VEHICLE BODY. I WAS TOLD THAT THERE'RE SOME OTHER CARS (INCLUDING SOME NEW CARS AT DEALER) HAVE SIMILAR PROBLEMS. I VISITED THE RETAILER AND THEN CONTACTED THE CUSTOM CARE CENTER OF VOLVO. HOWEVER, THE RESPONSE IS DISAPPOINTING (HONESTLY, UNACCEPTABLE) BECAUSE I WAS TOLD THAT VOLVO CANNOT FIX IT.
Source: NHTSA WEB SITE